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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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URBAN FACTORY USB-A Powerbank 30000 mAh

URBAN FACTORY USB-A Powerbank 30000 mAh
URBAN FACTORY USB-A Powerbank 30000 mAh
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R1,104
The URBAN FACTORY USB-A Powerbank 30000 mAh offers a massive 30000 mAh capacity, ensuring your devices stay powered throughout the day. With dual USB-A Quick Charge 3.0 ports and a USB-C Power Delivery port, you can fast charge smartphones, tablets, and even small laptops. The sleek black design is ... Read More
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Stock Out Of StockNo Stock Code 2934349 Brand URBAN FACTORY Model UPB32UF Warranty 2 Years

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The URBAN FACTORY USB-A Powerbank 30000 mAh offers a massive 30000 mAh capacity, ensuring your devices stay powered throughout the day. With dual USB-A Quick Charge 3.0 ports and a USB-C Power Delivery port, you can fast charge smartphones, tablets, and even small laptops. The sleek black design is made from recycled plastic, combining sustainability with performance.

Advantages

High-capacity 30000 mAh battery provides multiple charges for most devices. Fast charging with Power Delivery and Quick Charge 3.0 reduces downtime. Pass-through charging allows simultaneous charging of the power bank and connected devices. Built-in safety protections guard against overcharge, overdischarge, overcurrent, short circuit, and overheating.

Suitable for

  • Smartphones and tablets
  • Small laptops and USB-powered devices
  • Travel, outdoor activities, and emergency backup

Key specifications

  • Battery Capacity: 30000 mAh / 111 Wh
  • Battery Type: Lithium Polymer
  • USB-C Input: 18W max (5V/3A, 9V/2A, 12V/1.5A)
  • USB-C Output: 20W max (5V/3A, 9V/2.22A, 12V/1.67A)
  • USB-A Output: 2x 18W max (5V/3A, 9V/2A, 12V/1.5A) with Quick Charge 3.0
  • Total Output Power: 20W
  • Number of Ports: 3 outputs (1x USB-C, 2x USB-A), 1 input (USB-C)
  • Material: Recycled Plastic
  • Color: Black
  • Charging Indicator: LED
  • Pass-Through Charging: Yes
  • Safety Features: Overcharge, Overdischarge, Overcurrent, Short Circuit, Temperature Protection

Recommendations

For optimal performance, use high-quality USB cables. This power bank is ideal for users who need reliable, high-capacity portable power for multiple devices.

Specifications
Brand
URBAN FACTORY
Category
Power Bank
Circuit Protection
Overcharge, Overdischarge, Overcurrent, Short Circuit, Temperature Protection
EAN
3760170886145
Material
Recycled Plastic
Maximum Output Power
20W
Model
UPB32UF
MPN
UPB32UF
Product colour
Black
Product type
Power Bank
Special features
Fast Charging, Pass-Through Charging, LED Indicator
Weight
0.55 kg
Price history over the last 6 months
URBAN FACTORY USB-A Powerbank 30000 mAh
Current
R1,104
Lowest
R1,070
Highest
R1,108
Change 24H
-R4   0%
Week
+R30   +3%
Month
—   

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