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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Urban Factory URBAN SLEEVE - Protective Sleeve - 35.6 cm (14 inch) - 225 g

Urban Factory URBAN SLEEVE - Protective Sleeve - 35.6 cm (14 inch) - 225 g
Urban Factory URBAN SLEEVE - Protective Sleeve - 35.6 cm (14 inch) - 225 g
R1,621
The Urban Factory URBAN SLEEVE is a slim, lightweight protective sleeve designed for 14-inch laptops. Crafted from durable neoprene, it offers excellent scratch resistance, shock absorption, and water resistance to keep your device safe during daily commutes or travel. The sleek black design and zip... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2892480 Brand URBAN FACTORY Model BNS14UF Warranty 2 Years

Shipping & Returns

The Urban Factory URBAN SLEEVE is a slim, lightweight protective sleeve designed for 14-inch laptops. Crafted from durable neoprene, it offers excellent scratch resistance, shock absorption, and water resistance to keep your device safe during daily commutes or travel. The sleek black design and zipper closure provide easy access while maintaining a professional look.

Advantages

This sleeve combines essential protection with a minimalist profile, making it ideal for users who value portability without compromising on safety. The neoprene material is flexible yet sturdy, and the water-resistant coating adds an extra layer of security against spills or light rain.

Suitable for

  • 14-inch laptops (up to 345 x 245 x 15 mm internal dimensions)
  • Students and professionals needing a lightweight carrying solution
  • Everyday use in backpacks or briefcases

Key specifications

  • Product type: Laptop sleeve
  • Compatibility: 14-inch laptops
  • Material: Neoprene
  • Colour: Black
  • Closure: Zipper
  • Internal dimensions: 345 x 245 x 15 mm
  • External dimensions: 360 x 255 x 20 mm
  • Weight: 225 g
  • Protection: Scratch-resistant, shock-absorbent, water-resistant
  • Design: Slim, lightweight
  • Compartments: 1 main

Recommendations

For optimal protection, pair this sleeve with a padded backpack or messenger bag. The neoprene material is easy to clean with a damp cloth. Avoid overstuffing to maintain the slim profile.

Specifications
Brand
Urban Factory
Case type
Sleeve Case
Category
Laptop Sleeves & Cases
Colour
Black
Dimensions (W x D x H)
360 x 255 x 20 mm
EAN
3760170862781
Material
Neoprene
Maximum screen size compatibility
14 inch
Model
BNS14UF
MPN
BNS14UF
Net weight
225 g
Outside
Neoprene
Product colour
Black
Product type
Laptop Sleeve
Size
14 inch
Waterproof
Water-resistant
Weight
0.225 kg
Price history over the last 6 months
Urban Factory URBAN SLEEVE - Protective Sleeve - 35.6 cm (14 inch) - 225 g
Current
R1,621
Lowest
R385
Highest
R1,621
Change 24H
+R59   +4%
Week
+R66   +4%
Month
+R1,236   +321%

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