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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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URBAN FACTORY Notebook 70W + 1 USB-A Universal Laptop Charger

URBAN FACTORY Notebook 70W + 1 USB-A Universal Laptop Charger
URBAN FACTORY Notebook 70W + 1 USB-A Universal Laptop Charger
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R842
The URBAN FACTORY Notebook 70W + 1 USB-A is a universal laptop charger designed to power a wide range of notebooks from leading brands. With a total output of 70W and an additional USB-A port for charging mobile devices, this charger offers convenience and reliability for home, office, or travel.Adv... Read More
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Stock Out Of StockNo Stock Code 3070306 Brand URBAN FACTORY Model UPS70UF Warranty 2 Years

Shipping & Returns

The URBAN FACTORY Notebook 70W + 1 USB-A is a universal laptop charger designed to power a wide range of notebooks from leading brands. With a total output of 70W and an additional USB-A port for charging mobile devices, this charger offers convenience and reliability for home, office, or travel.

Advantages

This charger features auto-sensing voltage technology, automatically detecting the correct voltage for your laptop (typically 19.5V/20V). The built-in USB-A port delivers 5V/2.1A, perfect for charging smartphones, tablets, or other USB devices simultaneously. Multiple interchangeable tips ensure compatibility with most laptops requiring up to 70W. Safety features include over-current, over-voltage, over-temperature, and short-circuit protection, providing peace of mind. The charger meets DOE Level VI energy efficiency standards and is certified CE, FCC, and RoHS.

Suitable for

  • Universal laptop charging for Acer, ASUS, Dell, HP, Lenovo, Toshiba, and more
  • Charging USB devices like smartphones and tablets
  • Replacing lost or damaged original chargers
  • Travel and home office use

Key specifications

  • Product Type: Universal Laptop Charger
  • Power Output: 70W
  • Input Voltage: AC 100-240V, 50/60Hz
  • Laptop Output: Auto-sensing, typically 19.5V/20V, up to 3.5A
  • USB-A Output: DC 5V, 2.1A (10.5W)
  • Number of USB-A Ports: 1
  • Connector Tips Included: Multiple interchangeable tips (7-9 tips)
  • AC Cable Length: 1.2 meters (4 feet)
  • DC Cable Length: 1.2 meters (4 feet)
  • Color: Black
  • Material: Durable ABS plastic
  • Safety Features: Over-current, Over-voltage, Over-temperature, Short-circuit protection
  • Energy Efficiency: DOE Level VI
  • Certifications: CE, FCC, RoHS
  • Indicator: LED power indicator
  • Included Accessories: AC power cord, DC output cable, multiple laptop tips

Recommendations

For optimal performance, use only the included tips and cables. Ensure the total power draw does not exceed 70W. This charger is not compatible with laptops requiring more than 70W.

Specifications
Brand
URBAN FACTORY
Category
Universal Laptop Charger
Compliance certificates
CE, FCC, RoHS
EAN
888225024625
Housing material
ABS plastic
Model
UPS70UF
MPN
UPS70UF
Product colour
Black
Product type
Universal Laptop Charger
Sustainability certificates
DOE Level VI
Weight
0.28 kg
Price history over the last 6 months
URBAN FACTORY Notebook 70W + 1 USB-A Universal Laptop Charger
Current
R842
Lowest
R820
Highest
R927
Change 24H
-R4   -1%
Week
+R22   +3%
Month
—   

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