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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Urban Factory Heavee Green Travel Backpack 13/14

Urban Factory Heavee Green Travel Backpack 13/14
Urban Factory Heavee Green Travel Backpack 13/14
0 reviews • Write a review
R2,472
The Urban Factory Heavee Green Travel Backpack is a versatile and eco-friendly companion for daily commutes, travel, and school. Designed to fit laptops up to 14 inches, this backpack combines style, functionality, and sustainability with its recycled polyester construction.AdvantagesThis backpack o... Read More
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Stock Out Of StockNo Stock Code 2892484 Brand URBAN FACTORY Model HTE14UF Warranty 2 Years

Shipping & Returns

The Urban Factory Heavee Green Travel Backpack is a versatile and eco-friendly companion for daily commutes, travel, and school. Designed to fit laptops up to 14 inches, this backpack combines style, functionality, and sustainability with its recycled polyester construction.

Advantages

This backpack offers a padded laptop compartment, multiple pockets for organization, and water-resistant material to protect your belongings. The adjustable padded shoulder straps and top carry handle ensure comfort and convenience on the go.

Suitable for

  • Daily commute and business travel
  • School and university
  • Weekend getaways and casual outings

Key specifications

  • Brand: Urban Factory
  • Model: HTE14UF
  • Product Type: Backpack
  • Laptop Compatibility: Up to 14 inches
  • Material: Polyester (recycled)
  • Color: Green
  • Closure Type: Zipper
  • Laptop Compartment: Padded
  • Number of External Pockets: 3 (1 front, 2 side)
  • Shoulder Straps: Adjustable, padded
  • Carry Handle: Top
  • Water Resistance: Yes
  • Style: Travel, Casual
  • Recommended Gender: Unisex
  • Volume: Approx. 14.6 Liters
  • Main Compartment Access: Top

Recommendations

This backpack is ideal for users seeking a lightweight, durable, and environmentally responsible bag for everyday use. Its green color adds a fresh touch to any outfit.

Specifications
Backpack type
Travel Backpack
Brand
Urban Factory
Carrying handle(s)
Yes
Category
Backpack
Closure type
Zipper
Colour name
Green
EAN
3760170883717
Exterior pockets
3
Material
Polyester
Maximum screen size
14"
Model
HTE14UF
MPN
HTE14UF
Notebook compartment
Yes
Recommended gender
Unisex
Shoulder strap
Yes
Sternum strap
No
Style
Travel, Casual
Tablet compartment
No
Volume
14.6 L
Waterproof
Yes
Weight
0.48 kg
Price history over the last 6 months
Urban Factory Heavee Green Travel Backpack 13/14
Current
R2,472
Lowest
R1,608
Highest
R2,472
Change 24H
+R813   +49%
Week
+R865   +54%
Month
—   

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