Account Contact
Your Cart
Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay on delivery – no extra fees
Need help? Ask our AI
Loading...
Cart0 items - R0 0

  • Your shopping cart is empty!

0 0

Urban Factory ERGO PRO Vertical Wireless Mouse - Left-Handed - 6 Buttons - Bluetooth 5.0 & 2.4 GHz - USB Receiver

Urban Factory ERGO PRO Vertical Wireless Mouse - Left-Handed - 6 Buttons - Bluetooth 5.0 & 2.4 GHz - USB Receiver
Urban Factory ERGO PRO Vertical Wireless Mouse - Left-Handed - 6 Buttons - Bluetooth 5.0 & 2.4 GHz - USB Receiver
0 reviews • Write a review
R1,778
The Urban Factory ERGO PRO is a high-performance vertical wireless mouse designed specifically for left-handed users. Its ergonomic vertical shape reduces wrist strain and promotes a natural hand position, making it ideal for long hours of work or gaming. With dual-mode connectivity via Bluetooth 5.... Read More
Out Of Stock
Add to Wish List Compare this Product
Stock Out Of StockNo Stock Code 2880487 Brand URBAN FACTORY Model EPL20UF Warranty 2 Years

Shipping & Returns

The Urban Factory ERGO PRO is a high-performance vertical wireless mouse designed specifically for left-handed users. Its ergonomic vertical shape reduces wrist strain and promotes a natural hand position, making it ideal for long hours of work or gaming. With dual-mode connectivity via Bluetooth 5.0 and 2.4 GHz RF, you can easily switch between devices. The included USB Type-A dongle ensures a stable connection. Featuring 6 buttons and an optical sensor, this mouse delivers precise tracking and reliable performance.

Advantages

Ergonomic vertical design for left-handed users reduces fatigue and improves comfort. Dual wireless modes (Bluetooth 5.0 and 2.4 GHz) offer flexibility and stable connectivity. Plug-and-play setup with no driver installation required. Compatible with Windows, macOS, and Linux operating systems.

Suitable for

  • Left-handed users seeking an ergonomic mouse
  • Office professionals and remote workers
  • Gamers who prefer a vertical grip
  • Users needing multi-device wireless connectivity

Key specifications

  • Device Type: Mouse
  • Form Factor: Vertical
  • Hand Orientation: Left-handed
  • Connectivity: Wireless (Bluetooth 5.0 + 2.4 GHz RF)
  • Wireless Receiver: USB Type-A Dongle
  • Number of Buttons: 6
  • Movement Detection: Optical
  • Scroll Type: Scroll Wheel
  • Operating Systems: Windows, macOS, Linux
  • Plug and Play: Yes

Recommendations

For optimal performance, use the mouse on a non-reflective surface. The USB receiver can be stored inside the mouse for portability. Ideal for left-handed users looking for an ergonomic upgrade.

Specifications
Brand
Urban Factory
Cables included
USB receiver
Category
Mouse
Compatibility
Windows, macOS, Linux
EAN
3760170881195
Form factor
Vertical
Linux operating systems supported
Yes
Mac operating systems supported
Yes
Model
EPL20UF
MPN
EPL20UF
Packaging content
Mouse, USB receiver, User manual
Windows operating systems supported
Yes
Price history over the last 6 months
Urban Factory ERGO PRO Vertical Wireless Mouse - Left-Handed - 6 Buttons - Bluetooth 5.0 & 2.4 GHz - USB Receiver
Current
R1,778
Lowest
R1,725
Highest
R1,778
Change 24H
+R12   +1%
Week
+R25   +1%
Month
—   

Popular products in this category

WhatsApp
Messenger
Hi, I’m DistriNode’s AI assistant. I can help you find products, compare options, create quote PDFs, or open support requests.
Contact Us·14-Day Returns·Refund Policy·Warranty Returns·Delivery Information·Terms & Conditions·Privacy Policy