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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Urban Factory Big Crazy Mouse - Ambidextrous - Optical - USB Type-A - 800 DPI - Black

Urban Factory Big Crazy Mouse - Ambidextrous - Optical - USB Type-A - 800 DPI - Black
Urban Factory Big Crazy Mouse - Ambidextrous - Optical - USB Type-A - 800 DPI - Black
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R357
The Urban Factory Big Crazy Mouse is a wired optical mouse designed for ambidextrous use, featuring a classic black finish and reliable 800 DPI resolution. With its USB Type-A connectivity and 1.5m cable, it offers plug-and-play simplicity for everyday computing tasks.AdvantagesThis mouse combines e... Read More
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Stock Out Of StockNo Stock Code 3021835 Brand URBAN FACTORY Model BCM01UF Warranty 2 Years

Shipping & Returns

The Urban Factory Big Crazy Mouse is a wired optical mouse designed for ambidextrous use, featuring a classic black finish and reliable 800 DPI resolution. With its USB Type-A connectivity and 1.5m cable, it offers plug-and-play simplicity for everyday computing tasks.

Advantages

This mouse combines ergonomic full-size design with a precise optical sensor, ensuring comfortable and accurate cursor control. The 3-button layout with scroll wheel covers all essential functions, while the 1.5m cable provides ample reach for desktop setups. Its ambidextrous shape makes it suitable for both left and right-handed users.

Suitable for

  • Office work and general productivity
  • Home computing and browsing
  • Users seeking a simple, reliable wired mouse
  • Ambidextrous users who need symmetrical design

Key specifications

  • Product Type: Mouse
  • Connectivity Technology: Wired
  • Interface: USB Type-A
  • Sensor Technology: Optical
  • Movement Resolution: 800 DPI
  • Hand Orientation: Ambidextrous
  • Number of Buttons: 3
  • Scroll Type: Wheel
  • Color: Black
  • Cable Length: 1.5 m
  • Power Source: USB Powered
  • Plug & Play: Yes
  • Compatible Operating Systems: Windows, macOS, Linux
  • Form Factor: Full-size, Ergonomic
  • Material: Plastic

Recommendations

For best performance, connect directly to a USB port on your computer. No driver installation required. Compatible with Windows, macOS, and Linux operating systems.

Specifications
Brand
URBAN FACTORY
Cables included
USB cable
Category
Mouse
EAN
3760170841281
Form factor
Full-size, Ergonomic
Linux operating systems supported
Yes
Mac operating systems supported
Yes
Model
BCM01UF
MPN
BCM01UF
Packaging content
Mouse, USB cable
Product colour
Black
Weight
0.1 kg
Windows operating systems supported
Yes
Price history over the last 6 months
Urban Factory Big Crazy Mouse - Ambidextrous - Optical - USB Type-A - 800 DPI - Black
Current
R357
Lowest
R337
Highest
R357
Change 24H
+R15   +5%
Week
+R20   +6%
Month
—   

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