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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Urban Factory BDM02UF Ambidextrous Optical Wired Mouse 800 DPI USB Type-A Black

Urban Factory BDM02UF Ambidextrous Optical Wired Mouse 800 DPI USB Type-A Black
Urban Factory BDM02UF Ambidextrous Optical Wired Mouse 800 DPI USB Type-A Black
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R309
The Urban Factory BDM02UF is a reliable and ergonomic wired mouse designed for everyday office and home use. With its ambidextrous form factor, it is equally comfortable for both left and right-handed users. The optical sensor delivers precise tracking at 800 DPI, making it ideal for standard produc... Read More
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Stock Out Of StockNo Stock Code 2880445 Brand URBAN FACTORY Model BDM02UF Warranty 2 Years

Shipping & Returns

The Urban Factory BDM02UF is a reliable and ergonomic wired mouse designed for everyday office and home use. With its ambidextrous form factor, it is equally comfortable for both left and right-handed users. The optical sensor delivers precise tracking at 800 DPI, making it ideal for standard productivity tasks. The mouse connects via a USB Type-A interface and features a 1.5-meter cable for flexible placement.

Advantages

This mouse offers a plug-and-play experience with no driver installation required. Its durable plastic construction ensures long-lasting performance, and the 3-button layout with scroll wheel provides intuitive navigation. The black color gives it a professional look that fits any workspace.

Suitable for

  • Office workers and home users seeking a reliable wired mouse
  • Users who prefer an ambidextrous design for ambidextrous use
  • Basic computing tasks such as web browsing, document editing, and email

Key specifications

  • Connectivity: Wired USB Type-A
  • Sensor: Optical, 800 DPI
  • Buttons: 3 (left, right, scroll wheel)
  • Form Factor: Ambidextrous
  • Cable Length: 1.5 m
  • Color: Black
  • Compatibility: Windows, macOS, Linux

Recommendations

For a hassle-free computing experience, the Urban Factory BDM02UF is a cost-effective choice that delivers essential functionality without unnecessary frills. Its ambidextrous design ensures comfort for all users, making it a versatile addition to any setup.

Specifications
Brand
Urban Factory
Cables included
USB cable
Category
Mouse
EAN
3760170841649
Form factor
Ambidextrous
Linux operating systems supported
Yes
Mac operating systems supported
Yes
Model
BDM02UF
MPN
BDM02UF
Packaging content
Mouse, USB cable
Product colour
Black
Weight
0.065 kg
Windows operating systems supported
Yes
Price history over the last 6 months
Urban Factory BDM02UF Ambidextrous Optical Wired Mouse 800 DPI USB Type-A Black
Current
R309
Lowest
R293
Highest
R309
Change 24H
+R7   +2%
Week
+R17   +6%
Month
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