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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Umbra Cup Smart Lamp - White, Bluetooth, Dimmable LED, USB Powered

Umbra Cup Smart Lamp - White, Bluetooth, Dimmable LED, USB Powered
Umbra Cup Smart Lamp - White, Bluetooth, Dimmable LED, USB Powered
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R2,603
+R8 Reward
The Umbra Cup Smart Lamp combines modern design with smart functionality. Its unique cup-shaped form with an integrated handle makes it a stylish addition to any desk or tabletop. Control the lamp via the Umbra App (iOS & Android) or touch controls. With adjustable color temperature from warm white ... Read More
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Stock 3 Code 2906229 Brand UMBRA Model SQUB0300-1CUP Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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The Umbra Cup Smart Lamp combines modern design with smart functionality. Its unique cup-shaped form with an integrated handle makes it a stylish addition to any desk or tabletop. Control the lamp via the Umbra App (iOS & Android) or touch controls. With adjustable color temperature from warm white (2200K) to cool white (6500K) and up to 400 lumens, you can create the perfect ambiance for any task or mood. The lamp is dimmable and features timer functions, mood lighting presets, and group control. Powered via USB-A (cable included, adapter not included), it consumes only 5W max. The integrated LED has a lifespan of 25,000 hours. Made from ABS plastic with a metal handle, this lamp is both durable and elegant.

Advantages

Smart control via app or touch, adjustable color temperature and brightness, energy-efficient LED, compact and portable design, long lifespan.

Suitable for

  • Desk lighting
  • Bedside table
  • Living room accent
  • Office workspace

Key specifications

  • Light Source: Integrated LED
  • Connectivity: Bluetooth
  • Control: Umbra App, Touch
  • Dimmable: Yes
  • Color Temperature: 2200K - 6500K
  • Lumen Output: Up to 400 lm
  • Power Source: USB-A (5V DC)
  • Power Consumption: 5W
  • Material: ABS Plastic, Metal Handle
  • Color: White
  • LED Lifespan: 25,000 hours
  • USB Cable Length: 1.5 m
  • App Compatibility: iOS 10.0+, Android 5.0+

Recommendations

For best performance, use a 5V USB power adapter (not included). The lamp is suitable for indoor use only.

Specifications
Brand
Umbra
Bulb power
5 W
Bulb technology
LED
Bulb type
Integrated LED
Category
General Table Lamps
Colour temperature (max)
6500 K
Colour temperature (min)
2200 K
Dimmable
Yes
EAN
4897105335986
Housing material
ABS Plastic
Input voltage
5V DC
Luminous flux
400 lm
Material
ABS Plastic, Metal
Model
Cup Smart Lamp
MPN
SQUB0300-1CUP
Net weight
0.3 kg
Power source type
USB-A
Product colour
White
Suitable location
Tabletop, Desk
Type
Smart Lamp
Weight
0.68 kg
Price history over the last 6 months
Umbra Cup Smart Lamp - White, Bluetooth, Dimmable LED, USB Powered
Current
R2,603
Lowest
R2,422
Highest
R2,612
Change 24H
+R154   +6%
Week
+R180   +7%
Month
+R171   +7%

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