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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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UGREEN HD104 HDMI Cable 5m Black

UGREEN HD104 HDMI Cable 5m Black
UGREEN HD104 HDMI Cable 5m Black
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R260
+R1 Reward
The UGREEN HD104 HDMI Cable delivers high-speed 4K video and audio transmission for your home entertainment and professional setups. With HDMI 2.0 support, it handles resolutions up to 3840x2160 @ 60Hz and bandwidth up to 18 Gbps, ensuring crisp, smooth visuals. The cable features gold-plated connec... Read More
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Stock 174 Code 2951806 Brand UGREEN Model 6957303811090 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The UGREEN HD104 HDMI Cable delivers high-speed 4K video and audio transmission for your home entertainment and professional setups. With HDMI 2.0 support, it handles resolutions up to 3840x2160 @ 60Hz and bandwidth up to 18 Gbps, ensuring crisp, smooth visuals. The cable features gold-plated connectors, triple shielding, and a durable PVC jacket for reliable performance and longevity.

Advantages

Experience stunning 4K Ultra HD clarity with HDR and 3D support. The 5-meter length offers flexibility for connecting devices across the room. Triple shielding minimizes interference, while gold-plated contacts resist corrosion for a stable connection. Compatible with a wide range of devices including HDTVs, monitors, projectors, and gaming consoles.

Suitable for

  • Home theater systems
  • Gaming consoles (PS5, Xbox Series X/S)
  • PC and laptop connections to monitors or projectors
  • Blu-ray players and streaming devices

Key specifications

  • Connector 1: HDMI Type A Male
  • Connector 2: HDMI Type A Male
  • Cable length: 5 m
  • HDMI version: 2.0
  • Max resolution: 4K @ 60Hz
  • Bandwidth: 18 Gbps
  • Conductor: Tinned copper
  • Shielding: Triple shielded
  • Jacket material: PVC
  • AWG: 28
  • Colour: Black
  • Certifications: CE, FCC, RoHS

Recommendations

For optimal performance, ensure your source and display devices support HDMI 2.0 and 4K @ 60Hz. This cable is also backward compatible with earlier HDMI versions.

Specifications
Brand
UGREEN
Category
HDMI Cable
EAN
6957303811090
HDMI ports quantity
1
Housing material
PVC
Model
HD104
MPN
HD104
Product colour
Black
Warranty period
2 years
Weight
0.35 kg
Price history over the last 6 months
UGREEN HD104 HDMI Cable 5m Black
Current
R260
Lowest
R228
Highest
R271
Change 24H
+R30   +13%
Week
+R31   +14%
Month
-R4   -2%

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