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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Borealis Classic Patch Laptop Backpack 28L - Black/Asphalt Grey

The North Face Borealis Classic Patch Laptop Backpack 28L - Black/Asphalt Grey
The North Face Borealis Classic Patch Laptop Backpack 28L - Black/Asphalt Grey
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R3,257
+R8 Reward
Carrying a laptop, books, and daily essentials can strain your shoulders and leave you disorganized. The North Face Borealis Classic Patch backpack solves this with a supportive FlexVent™ suspension system and smart storage for up to a 15" laptop. Its 28-liter capacity and recycled materials make it... Read More
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Stock 15 Code 3325978 Brand THE NORTH FACE Model 751235 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Carrying a laptop, books, and daily essentials can strain your shoulders and leave you disorganized. The North Face Borealis Classic Patch backpack solves this with a supportive FlexVent™ suspension system and smart storage for up to a 15" laptop. Its 28-liter capacity and recycled materials make it a dependable choice for commutes, campus, or weekend trails.

Who is it for

This unisex backpack suits students, professionals, and urban explorers who need a comfortable, durable pack for daily carry. The padded laptop sleeve and tablet compartment keep devices secure, while the breathable back panel and sternum strap ensure all-day comfort.

Main features

  • FlexVent™ suspension system with injection-molded shoulder straps and padded mesh back panel for breathable support
  • Dedicated padded laptop sleeve fits up to 15" laptops (34.9 cm x 28.6 cm)
  • Front compartment with internal organization and padded tablet sleeve
  • Two mesh water bottle pockets and bungee-compression system for extra storage
  • Removable waist belt and sternum strap with whistle buckle for stability
  • 360-degree reflectivity for visibility in low light
  • Made with 600D recycled polyester and non-PFC DWR finish

Specifications

  • Capacity: 28 liters
  • Main material: 600D recycled polyester with non-PFC DWR finish
  • Laptop compatibility: up to 15 inches
  • Laptop sleeve dimensions: 34.9 cm x 28.6 cm (13.75" x 11.25")
  • Suspension: FlexVent™ with padded mesh back panel and breathable lumbar
  • Closure: zipper
  • Gender: unisex
  • Colour: black / asphalt grey
  • Weight: 1.16 kg (approx.)

Tips

Use the bungee system to stash a jacket or helmet, and adjust the sternum strap for a custom fit. The recycled fabric is easy to wipe clean—just spot wash with mild soap and air dry.

Specifications
Backpack type
Casual Backpack
Brand
The North Face
Carrying handle(s)
Yes
Category
Backpack
Closure type
Zipper
Colour name
Black / Asphalt Grey
EAN
198269049561
Exterior pockets
2
Made with recycled materials
Yes
Material
600D Recycled Polyester
Maximum screen size
15"
Model
Borealis Classic Patch
MPN
751235
Notebook compartment
Yes
Product main colour
Black
Recommended gender
Unisex
Shoulder strap
Yes
Sternum strap
Yes
Tablet compartment
Yes
Volume
28 L
Weight
0.76 kg
Price history over the last 6 months
The North Face Borealis Classic Patch Laptop Backpack 28L - Black/Asphalt Grey
Current
R3,257
Lowest
R2,246
Highest
R3,257
Change 24H
+R992   +44%
Week
+R1,011   +45%
Month
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