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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey

TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
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R17,138
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TERRA 1716R. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i3, Processor model: i3-1315U. Display diagonal: 43.9 cm (17.3"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 8 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 500 G... Read More
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Stock 18 Code 2527515 Brand TERRA Model US1220838 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
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TERRA 1716R. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i3, Processor model: i3-1315U. Display diagonal: 43.9 cm (17.3"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 8 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 500 GB, Storage media: SSD, Optical drive type: DVD±RW. On-board graphics card model: Intel® UHD Graphics. Operating system installed: Windows 11 Home. Product colour: Grey

Key Highlights
  • Home Laptop Clamshell Grey
  • Intel® Core™ i3 i3-1315U Processor cores: 6
  • 43.9 cm (17.3") Full HD 1920 x 1080 pixels LED backlight 16:9
  • 8 GB DDR4-SDRAM 1 x 8 GB
  • 500 GB SSD DVD±RW
  • Intel® UHD Graphics
  • Wi-Fi 6 (802.11ax) Ethernet LAN 1000 Mbit/s Bluetooth 5.2
  • Lithium-Ion (Li-Ion) 6 h
  • Windows 11 Home 64-bit
Specifications
Anti-glare screen
Yes
Battery life (max)
6 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.2
Card reader integrated
Yes
Combo headphone/mic port
Yes
DC-in jack
Yes
Depth
268 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
43.9 cm (17.3")
Display diagonal (metric)
43.9 cm
Display resolution
1920 x 1080 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.3 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
1 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
2.0b
Height
24.8 mm
Housing material
Plastic
Internal memory
8 GB
Internal memory type
DDR4-SDRAM
Keyboard backlit
Yes
LED backlight
Yes
M.2 SSD size
2280 (22 x 80 mm)
Market positioning
Home
Maximum internal memory
64 GB
Maximum turbo power
55 W
Memory layout (slots x size)
1 x 8 GB
Memory slots
2x SO-DIMM
Mobile network connection
Yes
Native aspect ratio
16:9
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 6K support
Yes
On-board graphics card 8K support
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
DVD±RW
Performance cores
2
Performance-core Max Turbo Frequency
4.5 GHz
Pointing device
Touchpad
Processor base power
15 W
Processor boost frequency
4.5 GHz
Processor cache
10 MB
Processor cache type
Smart Cache
Processor cores
6
Processor family
Intel® Core™ i3
Processor generation
Intel Core i3-13xxx
Processor manufacturer
Intel
Processor model
i3-1315U
Processor threads
8
Product colour
Grey
Product type
Laptop
Slot type
1 x M.2 2280 SSD, SATA/PCIe Gen4x4 Interface ¦ 1 x SATA Interface ( 7mm HDD/SSD )
SSD capacity
500 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
500 GB
Total storage capacity
500 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
VGA (D-Sub) ports quantity
1
Weight
2.4 kg
Width
400 mm
WWAN
Upgradable

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Price history over the last 6 months
TERRA 1716R Intel® Core™ i3 i3-1315U Laptop 43.9 cm (17.3 inch) Full HD 8 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Home Grey
Current
R17,138
Lowest
R15,845
Highest
R17,138
Change 24H
+R97   +1%
Week
+R191   +1%
Month
+R1,063   +7%

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