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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey

Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
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R14,256
+R56 Reward
The Apple iPad Air 11-inch Wi‑Fi 256GB combines a large 11" LED display with the Apple M3 processor and 8 GB of RAM to deliver a balanced tablet for media, productivity and creative apps. It ships with iPadOS 18, offers 256 GB of internal storage and a pair of 12 MP cameras for video calls and conte... Read More
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Stock 2 Code 2569580 Brand Apple Model MCA14KN/A Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The Apple iPad Air 11-inch Wi‑Fi 256GB combines a large 11" LED display with the Apple M3 processor and 8 GB of RAM to deliver a balanced tablet for media, productivity and creative apps. It ships with iPadOS 18, offers 256 GB of internal storage and a pair of 12 MP cameras for video calls and content capture. The device supports Wi‑Fi 6E, weighs approximately 460 g and is finished in Space Grey with an IP42 protection rating and a repairability class of C.

Advantages

The M3 processor and 8 GB RAM enable smooth multitasking and responsive app performance for everyday use, while the 11" 2360×1640 LED display provides clear text and image detail for reading, streaming and editing. The 256 GB internal storage accommodates large app libraries and multimedia files without immediate need for cloud storage. Wi‑Fi 6E support improves wireless bandwidth and latency where compatible networks are available. The tablet’s moderate weight and compact 11" format make it portable for work and leisure.

Suitable for

  • Media consumption: streaming video and reading
  • Productivity tasks: email, office apps and multitasking
  • Creative apps: drawing, photo editing and light video editing
  • Video calls and remote meetings using the 12 MP front camera

Key specifications

  • Display: 11" LED, 2360 × 1640 resolution
  • Processor: Apple M3
  • Memory: 8 GB RAM
  • Storage: 256 GB internal flash
  • Cameras: 12 MP rear and 12 MP front
  • Connectivity: Wi‑Fi 6E (no mobile network support)
  • Operating system: iPadOS 18
  • Protection: IP42
  • Battery: rated for approximately 1000 cycles
  • Weight: about 0.46 kg
  • Colour: Space Grey
  • Repairability class: C
  • Energy efficiency class: G

How to use

Power on the iPad Air using the top button and complete the on‑screen setup to sign in with your Apple ID and configure Wi‑Fi 6E where supported. Install apps from the App Store for productivity, creative or entertainment needs. Use the 11" display in portrait or landscape orientation; many apps take advantage of the larger canvas for split‑screen multitasking. The 12 MP front camera is suitable for video calls, and the rear camera can capture photos or record video. Charge the device with a compatible USB‑C power adapter and follow iPadOS prompts for updates and backups.

Recommendations

For reliable daily performance, keep iPadOS up to date, enable automatic backups to iCloud or another backup solution, and avoid running prolonged high‑performance tasks while charging to limit heat buildup. Use a protective case and screen protector to maintain the device’s IP42 level of dust and water resistance and consider compatible accessories for productivity and creative workflows.
Key Highlights
  • Media consumption: streaming video and reading
  • Productivity tasks: email, office apps and multitasking
  • Creative apps: drawing, photo editing and light video editing
  • Video calls and remote meetings using the 12 MP front camera
  • Display: 11" LED, 2360 × 1640 resolution
  • Processor: Apple M3
  • Memory: 8 GB RAM
  • Storage: 256 GB internal flash
  • Cameras: 12 MP rear and 12 MP front
  • Connectivity: Wi‑Fi 6E (no mobile network support)
  • Operating system: iPadOS 18
  • Protection: IP42
  • Battery: rated for approximately 1000 cycles
  • Weight: about 0.46 kg
  • Colour: Space Grey
  • Repairability class: C
  • Energy efficiency class: G
Specifications
AC adapter included
No
Accelerometer
Yes
Accessibility features
AssistiveTouch, Audio Descriptions, Closed Captions, Live Captions, Magnifier, Real-time text (RTT), Siri and Dictation, Spoken Content, Subtitles, Switch Control, Type to Siri, Voice Control, VoiceOver, Zoom
AirPlay
Yes
Ambient light sensor
Yes
Anti-reflective coating
Yes
Apple Intelligence
Yes
Archive formats supported
ZIP
Assisted GPS (A-GPS)
No
Audio formats supported
AAC, ALAC, FLAC, MP3
Auto focus
Yes
Barometer
Yes
Battery capacity
28.93 Wh
Battery endurance in cycles
1000
Battery endurance per cycle
3720 min
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.3
Brand specific technologies
True Tone, Wide color (P3)
Browsing time (Wi-Fi)
10 h
Bundled software
App Store, Books, Calculator, Calendar, Camera, Clock, Contacts, FaceTime, Files, Find My, Freeform, Health, Home, iTunes Store, Magnifier, Mail, Maps, Measure, Messages, Music, News, Notes, Passwords, Photo Booth, Photos, Podcasts, Reminders, Safari, Settings, Shortcuts, Stocks, Tips, Translate, TV, Voice Memos, Weather
Burst mode
Yes
Cables included
USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Camera image formats supported
HEIF, JPEG
Camera video formats supported
H.264, HEVC
Card reader integrated
No
Center Stage
Yes
Cinematic video stabilization
Yes
Combo headphone/mic port
No
Continuous video playback time
10 h
Coprocessor
Yes
Coprocessor cores
16
Coprocessor model
Neural Engine
Depth
6.1 mm
Device type
Mobile tablet
Digital zoom
5 x
Display brightness
500 cd/m²
Display diagonal
11 "
Display resolution
2360 x 1640
Display technology
LED
Display technology marketing name
Liquid Retina
Docking connector type
Apple Smart Connector, Magnetic
Document formats supported
DOC, DOCX, HTM, HTML, ICS, KEY, PDF, PPT, PPTX, RTF, TXT, USDZ, VCF, XLS, XLSX
Doesn't contain
Arsenic, Mercury (element), PVC/BFR
Dolby technologies
Dolby Atmos, Dolby Digital, Dolby Digital Plus
Efficient cores
4
Electronic compass
Yes
Energy efficiency class
G
Energy efficiency scale
A to G
Fingerprint reader
Yes
Fingerprint resistant
Yes
Form factor
Slate
Front camera
Yes
Front camera aperture number
2
Front camera resolution (numeric)
12 MP
Geotagging
Yes
GPS (satellite)
No
Graphics card cores
9
Graphics card family
Apple
Gyroscope
Yes
Height
247.6 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG), Smart HDR 4
Housing material
Aluminium
iBeacon
Yes
Image formats supported
GIF, JPG, TIFF
Image stabilizer
Yes
Internal memory
8 GB
Internal storage capacity
256 GB
International Protection (IP) code
IP42
Laminated display
Yes
LED backlight
Yes
Lens correction
Yes
Lens cover material
Sapphire crystal
Mac compatibility
Yes
Mac operating systems supported
Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura, Mac OS X 14.0 Sonoma
Maximum video resolution
3840 x 2160
Micro-USB 2.0 ports quantity
0
Micro-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
MIMO
Yes
Mini-USB 2.0 ports quantity
0
Mini-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Native aspect ratio
4:3
Near Field Communication (NFC)
No
Number of built-in speakers
2
Number of microphones
2
Oleophobic coating
Yes
Operating altitude
0 - 3000
Operating relative humidity (H-H)
5 - 95
Operating system installed
iPadOS 18
Operating temperature (T-T)
0 - 35
Panel type
IPS
Panorama
Yes
Performance cores
4
Pixel density
264 ppi
Platform
iPadOS
Playback zoom
Yes
Portrait mode
Yes
Position location
Yes
Processor cores
8
Processor family
Apple M
Processor generation
Apple M 3rd Gen
Processor manufacturer
Apple
Processor model
M3
Product colour
Grey
Ray tracing acceleration
Yes
Rear camera aperture number
1.8
Rear camera lens elements
5-element lens
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Repairability class
C
Repeated free fall reliability class
E
Resolution at capture speed
1280x720@30fps, 1920x1080@120fps, 1920x1080@240fps, 1920x1080@25fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@24fps, 3840x2160@25fps, 3840x2160@30fps, 3840x2160@60fps
Rounded display corners
Yes
Screen flash
Yes
Screen sharing
Yes
Slow motion mode
Yes
Spatial audio
Yes
Storage media
Flash
Storage temperature (T-T)
-20 - 45
Sustainability certificates
ENERGY STAR
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Touch technology
Multi-touch
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
45 W
USB Type-C required charging power (min)
15 W
USB4 Gen 3x2 ports quantity
0
Video call
Yes
Video capturing speed
240 fps
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
AV1, H.264, HEVC, ProRes
Video mirroring
Yes
Video recording
Yes
Video recording modes
720p, 1080p, 2160p
Virtual assistant
Apple Siri
Voice call
Yes
Weight
0.46 kg
Wi-Fi positioning
Yes
Width
178.5 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 IoT Enterprise, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 Enterprise, Windows 11 Enterprise x64, Windows 11 Home, Windows 11 Pro, Windows 11 x64

Energy label

Open Energy label
Energy label
Price history over the last 6 months
Tablet Apple iPad Air 11-inch Wi‑Fi 256GB — M3, 8GB RAM, 2360×1640 LED, Space Grey
Current
R14,256
Lowest
R13,204
Highest
R14,267
Change 24H
+R9   +0%
Week
+R75   +1%
Month
+R1,009   +8%

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