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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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SYNERGY21 LED Light Panel R400 Neutral White Round

SYNERGY21 LED Light Panel R400 Neutral White Round
SYNERGY21 LED Light Panel R400 Neutral White Round
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R1,461
+R4 Reward
The SYNERGY21 LED Light Panel R400 is a high-quality, round LED panel designed for efficient and uniform lighting. With a neutral white light color temperature of 4000 K, it provides a comfortable and productive illumination suitable for various indoor applications. This panel is ideal for recessed ... Read More
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Stock 29 Code 3022487 Brand SYNERGY21 Model S21-LED-J00210 Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The SYNERGY21 LED Light Panel R400 is a high-quality, round LED panel designed for efficient and uniform lighting. With a neutral white light color temperature of 4000 K, it provides a comfortable and productive illumination suitable for various indoor applications. This panel is ideal for recessed installation and offers a long lifespan of up to 30,000 hours, ensuring reliable performance and energy savings.

Advantages

Energy-efficient with 24 W power consumption and 2160 lm luminous flux, achieving energy efficiency class A+. The round design and 120° beam angle ensure even light distribution. Durable aluminum and PMMA construction with IP20 protection class. Easy installation and maintenance-free operation.

Suitable for

  • Office spaces
  • Retail environments
  • Hospitality areas
  • Residential lighting
  • Commercial interiors

Key specifications

  • Product Type: LED Panel
  • Shape: Round
  • Diameter: 400 mm
  • Light Color: Neutral White
  • Color Temperature: 4000 K
  • Power Consumption: 24 W
  • Luminous Flux: 2160 lm
  • Operating Voltage: 220-240 V AC
  • Frequency: 50/60 Hz
  • Dimmable: No
  • Beam Angle: 120°
  • Lifespan: 30,000 hours
  • Material: Aluminum, PMMA (diffuser)
  • Protection Class: IP20
  • Energy Efficiency Class (old): A+
  • Installation Type: Recessed
  • Color Rendering Index (CRI): >80 Ra
  • Start-up Time: < 0.5 s
  • Mercury Content: 0 mg
  • Certifications: CE, RoHS

Recommendations

For optimal performance, ensure proper installation by a qualified electrician. This panel is not dimmable and should be used with compatible fixtures. Suitable for indoor use only.

Specifications
Brand
SYNERGY21
Category
LED Light Panel
Compliance certificates
CE, RoHS
Contrast ratio (typical)
>80 Ra
Display diagonal
400 mm
EAN
4038816063724
Energy efficiency class (SDR)
A+
Energy efficiency scale
A++ to E
Maximum refresh rate
30,000 h
Model
S21-LED-J00210
MPN
S21-LED-J00210
Panel type
LED
Power consumption (off)
0 W
Power consumption (standby)
0 W
Power consumption (typical)
24 W
Product colour
White
Response time
<0.5 s
Screen shape
Round
Sustainability compliance
RoHS
Weight
1.2 kg
Price history over the last 6 months
SYNERGY21 LED Light Panel R400 Neutral White Round
Current
R1,461
Lowest
R1,376
Highest
R1,484
Change 24H
+R70   +5%
Week
+R85   +6%
Month
+R80   +6%

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