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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Sygonix IP Video Door Intercom WLAN Wireless Grey White (SY-6721066)

Sygonix IP Video Door Intercom WLAN Wireless Grey White (SY-6721066)
Sygonix IP Video Door Intercom WLAN Wireless Grey White (SY-6721066)
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R1,578
+R5 Reward
IP video door intercom with wireless WLAN connectivity and Full HD camera for clear visitor identification. The standout feature is the 160° wide-angle lens with night vision, ensuring you see who is at your door day or night.AdvantagesTwo-way audio with echo cancellation lets you speak naturally wi... Read More
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Stock 259 Code 3521985 Brand SYGONIX Model SY-6721066 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

IP video door intercom with wireless WLAN connectivity and Full HD camera for clear visitor identification. The standout feature is the 160° wide-angle lens with night vision, ensuring you see who is at your door day or night.

Advantages

Two-way audio with echo cancellation lets you speak naturally with visitors. Motion detection with PIR sensor alerts you to activity. Door opener function via potential-free relay contact allows remote unlocking. Flexible power options: 12-24V AC/DC or 5V DC via Micro-USB. Splash-proof design (IP54) for outdoor installation.

Suitable for

  • Homeowners wanting remote visitor monitoring
  • Apartments and offices with WLAN coverage
  • Users of Tuya Smart or Smart Life app

Key specifications

  • Wireless: WLAN 2.4 GHz, IEEE 802.11 b/g/n
  • Camera: 1/2.9" CMOS, Full HD 1920x1080, 25 fps
  • Viewing angle: 160°
  • Night vision: IR LEDs
  • Audio: two-way with echo cancellation
  • Motion detection: PIR sensor
  • Storage: MicroSD up to 128 GB, cloud
  • App: Tuya Smart / Smart Life (iOS, Android)
  • Power: 12-24V AC/DC or 5V DC Micro-USB
  • Protection: IP54
  • Operating temperature: -20°C to +50°C
  • Material: ABS plastic
  • Colour: grey/white
  • Mounting: surface mount

Recommendations

For reliable performance, ensure a stable 2.4 GHz WLAN signal at the installation site. Use a MicroSD card for local recording backup.

Specifications
AC input voltage
12-24V AC/DC or 5V DC via Micro-USB
Brand
Sygonix
Category
IP Video Door Intercom
Colour name
Grey/White
EAN
4064161396293
Ethernet LAN
No
Model
SY-6721066
MPN
SY-6721066
Operating temperature (T-T)
-20°C to +50°C
Product colour
Grey/White
Weight
1 kg
Wi-Fi
Yes
Price history over the last 6 months
Sygonix IP Video Door Intercom WLAN Wireless Grey White (SY-6721066)
Current
R1,578
Lowest
R1,555
Highest
R1,578
Change 24H
+R21   +1%
Week
—   
Month
—   

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