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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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SwitchBot Video Doorbell Smart Video Doorbell

SwitchBot Video Doorbell Smart Video Doorbell
SwitchBot Video Doorbell Smart Video Doorbell
SwitchBot Video Doorbell Smart Video Doorbell
SwitchBot Video Doorbell Smart Video Doorbell
SwitchBot Video Doorbell Smart Video Doorbell
SwitchBot Video Doorbell Smart Video Doorbell
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R2,321
+R7 Reward
The SwitchBot Video Doorbell is a smart video doorbell that allows you to see and speak to visitors at your door from anywhere using your smartphone. With high-definition video, two-way audio, and motion detection, it enhances your home security and convenience.AdvantagesEasy installation, no wiring... Read More
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Stock 195 Code 2833942 Brand SWITCHBOT Model W6702001 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The SwitchBot Video Doorbell is a smart video doorbell that allows you to see and speak to visitors at your door from anywhere using your smartphone. With high-definition video, two-way audio, and motion detection, it enhances your home security and convenience.

Advantages

Easy installation, no wiring required; works with existing mechanical or electronic doorbells; supports Alexa and Google Assistant for voice control; free cloud storage for up to 6 months of event history; night vision for 24/7 monitoring.

Suitable for

  • Homeowners looking to upgrade their doorbell with smart features
  • Renters who need a non-permanent security solution
  • Anyone wanting to monitor their front door remotely

Key specifications

  • Video resolution: 1080p Full HD
  • Field of view: 160° diagonal
  • Power: Battery-powered (rechargeable) or wired
  • Connectivity: Wi-Fi 2.4 GHz
  • Audio: Two-way audio with noise cancellation
  • Night vision: Yes, infrared
  • Motion detection: Yes, with adjustable sensitivity
  • Weather resistance: IP54
  • Compatibility: iOS and Android

Recommendations

For best performance, ensure a stable Wi-Fi connection near the doorbell. The battery life varies based on usage; typical use lasts 3-6 months per charge. Compatible with SwitchBot Hub Mini for remote access and automation.

Specifications
Brand
SwitchBot
Built-in display
No
Category
Video Doorbell
Control type
App
EAN
810150546163
Maximum resolution
1080p
Model
W6702001
MPN
W6702001
Weight
1.02 kg
Price history over the last 6 months
SwitchBot Video Doorbell Smart Video Doorbell
Current
R2,321
Lowest
R2,224
Highest
R2,321
Change 24H
+R76   +3%
Week
+R75   +3%
Month
+R75   +3%

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