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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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SwitchBot Lock Ultra Vision Combo Bicycle Frame Lock Black - Keyless 4-Digit Combination, Hardened Steel, ABUS Level 7, Frame Mount, Plug-in Option

SwitchBot Lock Ultra Vision Combo Bicycle Frame Lock Black - Keyless 4-Digit Combination, Hardened Steel, ABUS Level 7, Frame Mount, Plug-in Option
SwitchBot Lock Ultra Vision Combo Bicycle Frame Lock Black - Keyless 4-Digit Combination, Hardened Steel, ABUS Level 7, Frame Mount, Plug-in Option
0 reviews • Write a review
R4,522
+R16 Reward
Locking your bike outside a busy café while juggling a coffee and helmet, the last thing you want is to fumble for a key. The SwitchBot Lock Ultra Vision Combo mounts permanently to your frame, so it's always ready. Dial your personal 4-digit code, snap the hardened steel shackle around the rear whe... Read More
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Stock 1 Code 3333581 Brand SWITCHBOT Model W5600000-BUNDLE-KEYPADVISION-HUB-NFC Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Locking your bike outside a busy café while juggling a coffee and helmet, the last thing you want is to fumble for a key. The SwitchBot Lock Ultra Vision Combo mounts permanently to your frame, so it's always ready. Dial your personal 4-digit code, snap the hardened steel shackle around the rear wheel, and you're gone in seconds. No keys to lose, no rusted mechanism to fight—just fast, reliable security for urban cycling.

Key specifications

  • Lock type: Bicycle frame lock
  • Locking mechanism: 4-digit resettable combination
  • Security level: ABUS Level 7 (out of 15)
  • Material: Special hardened steel
  • Shackle thickness: 8.5 mm
  • Inner shackle width: 58 mm
  • Inner shackle height: 107 mm
  • Colour: Black
  • Mounting: Frame mounting on seat stays, hardware included
  • Plug-in option: Yes, compatible with ABUS plug-in chains/cables
  • Corrosion protection: Yes
  • Dust protection: Yes, mechanism cover

Why choose it

Keyless convenience means no lost keys, and the resettable combination lets you set a code you'll remember. The hardened steel shackle resists cutting and leverage attacks, while corrosion and dust protection ensure reliable operation in all weather. Its frame-mounted design keeps the lock always with you, ready in seconds.

Ideal use cases

  • Daily commuting in urban environments
  • Quick stops at shops, cafés, or work
  • Securing your bike in low-to-medium theft risk areas
  • Combining with a plug-in chain or cable for extra security

Good to know

The lock includes all necessary mounting hardware for easy installation.

Specifications
Bluetooth
No
Brand
SwitchBot
Cables included
Mounting hardware
Category
Bicycle Frame Lock
Colour name
Black
Country of origin
Germany
DisplayPorts quantity
0
EAN
4251330100007
Ethernet LAN
No
HDMI ports quantity
0
Introduction month
1
Introduction year
2025
Market positioning
Urban Cycling
Model
Lock Ultra Vision Combo
MPN
W5600000-BUNDLE-KEYPADVISION-HUB-NFC
Operating temperature (T-T)
-20 - 60 °C
Package depth
20 cm
Package height
15 cm
Package type
Box
Package weight
1.2 kg
Package width
10 cm
Product colour
Black
Storage temperature (T-T)
-20 - 60 °C
Warranty period
2 years
Weight
0.65 kg
Wi-Fi
No
Price history over the last 6 months
SwitchBot Lock Ultra Vision Combo Bicycle Frame Lock Black - Keyless 4-Digit Combination, Hardened Steel, ABUS Level 7, Frame Mount, Plug-in Option
Current
R4,522
Lowest
R4,465
Highest
R4,522
Change 24H
+R9   +0%
Week
+R57   +1%
Month
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