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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels

StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
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R427
+R1 Reward
Connect your MacBook, Chromebook™ or laptop with USB-C to a DVI monitor or projectorThis USB-C™ to DVI adapter lets you output DVI video from a USB Type-C™ device such as your MacBook, Chromebook™, Dell XPS™ or 2018 iPad Pro. The adapter works with USB-C devices that pass a DisplayPort video signal ... Read More
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Stock 30 Code 1178237 Brand StarTech Model CDP2DVIW Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 20
You will be kept updated through our detailed tracking system
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EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Connect your MacBook, Chromebook™ or laptop with USB-C to a DVI monitor or projector

This USB-C™ to DVI adapter lets you output DVI video from a USB Type-C™ device such as your MacBook, Chromebook™, Dell XPS™ or 2018 iPad Pro. The adapter works with USB-C devices that pass a DisplayPort video signal and it’s also compatible with Thunderbolt™ 3 ports.

Ultimate portability

This USB Type-C video adapter is highly portable, with a small footprint and a lightweight design. It’s the perfect accessory for your MacBook or Chromebook, fitting easily into your laptop bag or carrying case, which is great for BYOD (Bring Your Own Device) applications at the office.

Crystal-clear picture quality

The adapter supports video resolutions up to 1920x1200. You’ll be surprised at the picture quality the adapter provides, even when connected to a DVI monitor, projector or television. The adapter harnesses the video capabilities that are built into your USB Type-C connection, to deliver every detail in stunning resolution.

Hassle-free connections with USB Type-C

This adapter lets you enjoy the versatility of your portable device’s USB Type-C port. USB-C is a reversible connector, so it doesn't matter which way you plug it in, the adapter will always work.

The CDP2DVIW features a white housing that looks great with your MacBook, and is backed by a 3-year StarTech.com warranty and free lifetime technical support.

Notes:

• Your USB-C equipped device must support video to work with this adapter.
• This adapter is not compatible for use with the Apple Cinema Display.

The StarTech.com Advantage

StarTech.com USB-C to DVI Adapter - White. USB version: 3.2 Gen 2 (3.1 Gen 2), USB connector type: USB Type-C, USB connector gender: Male. Product colour: White. Width: 43 mm, Depth: 187 mm, Height: 15 mm. Package width: 125 mm, Package depth: 225 mm, Package height: 16 mm. Products per master (outer) case: 200 pc(s), Master (outer) case width: 320 mm, Master (outer) case length: 500 mm

Key Highlights
  • USB version: 3.2 Gen 2 (3.1 Gen 2) USB Type-C Male
  • DVI output
  • Number of displays supported: 1
  • 1920 x 1200 pixels
  • White
Specifications
Chipset
Parade - PS171, NXP - PTN5100
Compliance certificates
CE, RoHS
Depth
187 mm
DisplayPort output
No
DVI connector type
DVI-I
DVI output
Yes
Harmonized System (HS) code
84733020
HDMI output
No
Height
15 mm
Integrated USB cable
Yes
Master (outer) case height
210 mm
Master (outer) case length
500 mm
Master (outer) case width
320 mm
Maximum resolution
1920 x 1200 pixels
Number of displays supported
1
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
0 - 45 °C
Package depth
225 mm
Package height
16 mm
Package weight
36 g
Package width
125 mm
Product colour
White
Products per master (outer) case
200 pc(s)
Storage temperature (T-T)
-10 - 80 °C
Supported graphics resolutions
1024 x 768 (XGA), 1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA)
Supported video modes
720p, 1080p
Sustainability compliance
Yes
USB cable length
0.14 m
USB connector form factor
Straight
USB connector gender
Male
USB connector type
USB Type-C
USB version
3.2 Gen 2 (3.1 Gen 2)
Weight
28 g
Width
43 mm

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Price history over the last 6 months
StarTech.com USB-C to DVI Adapter - White, 3.2 Gen 2 (3.1 Gen 2), USB Type-C, DVI output, 1920 x 1200 pixels
Current
R427
Lowest
R397
Highest
R749
Change 24H
+R25   +6%
Week
+R28   +7%
Month
+R28   +7%

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