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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included

StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
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R2,393
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Install into a PCIe x 4 (and up) expansion slot to add a removable and lockable M.2 NVMe drive tray (drive not included)Utilize an available PCIe 4.0 x4 expansion slot for the installation, removal, or interchange of PCIe M.2 SSDs. The drive tray accommodates M-Key M.2 NVMe SSDs in 2230, 2242, 2260,... Read More
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Stock 1 Code 2392822 Brand StarTech Model M2-REMOVABLE-PCIE-N1 Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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M.2 PCIe x4 Adapter with Cooler SILVERSTONE SST-ECM23 — M.2 NVMe to PCIe x4 (with active cooling)
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M.2 PCIe x4 Adapter with Cooler SILVERSTONE SST-ECM23 — M.2 NVMe to PCIe x4 (with active cooling)
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StarTech.com Quad M.2 PCIe Adapter Card, PCIe x16 to Quad NVMe or AHCI M.2 SSDs, PCI Express 4.0, 7.8GBps/Drive, Bifurcation Required, Windows/Linux Compatible
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InLine 76660T interface cards/adapter Internal M.2, mSATA
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InLine 76619K interface cards/adapter Internal PCI
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DeLOCK PCI Express x16 Card to 4 x internal NVMe M.2 Key M 89044
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ICY BOX IB-CVB516 interface cards/adapter Internal SATA
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SYNOLOGY Ethernet Adapter E10m20-t1 M.2 SSD & 10gbe Combo Adapter Card Pci-e 3.0
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InLine Interface Card 2 Port SATA 6Gb/s x1 PCIe 2.0 RAID 0 / 1 / SPAN
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Install into a PCIe x 4 (and up) expansion slot to add a removable and lockable M.2 NVMe drive tray (drive not included)

Utilize an available PCIe 4.0 x4 expansion slot for the installation, removal, or interchange of PCIe M.2 SSDs. The drive tray accommodates M-Key M.2 NVMe SSDs in 2230, 2242, 2260, and 2280 sizes.

Toolless Installation

Install an M.2 drive into the drive tray and insert the tray into the drive bay, without the need for tools. The drive tray features a power/activity LED indicator to monitor drive status. A latching mechanism with optional lock (2 keys included) deters the theft of mission-critical data storage devices.

Optimal Performance

The vented stainless-steel frame and tray with thermal pads aids heat dissipation, ensuring optimal and reliable performance while reducing potential thermal throttling. Anti-vibration springs on the drive tray reduce impact during installation and enhance the overall stability and longevity of the drive. A low-profile bracket is included for small form-factor systems.

Hot-Swappable

Additional drive trays (TR-M2-REMOVABLE-PCIE, sold separately) provide flexibility and convenience when managing multiple M.2 drives. NVMe PCIe hot swap support is dependent on the motherboard. Verify hot swap support with the manufacturer of the motherboard, and for instructions regarding how to enable this feature.

The StarTech.com Advantage

StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included. Host interface: PCIe, Output interface: M.2, Expansion card standard: PCIe 4.0. Product colour: Black, Silver, Purpose: PC, Mean time between failures (MTBF): 10000 h. Data transfer rate (max): 64 Gbit/s. Width: 120 mm, Depth: 167 mm, Height: 19 mm. Package width: 151 mm, Package depth: 230 mm, Package height: 46 mm

Key Highlights
  • REMOVABLE M.2 DRIVE BAY: Use an available PCIe 4.0 x4 expansion slot to install, remove, or swap PCIe M.2 SSDs (NVMe or AHCI); Supports 2230, 2242, 2260, and 2280 M-Key M.2 NVMe SSDs; Capable of reaching high-performance read/write speeds up to 64Gbps
  • TOOLLESS INSTALLATION: Install an M.2 drive into the drive tray or insert the tray into the drive bay without the need for tools; Power/Activity LED indicator; Drive tray features a latching mechanism and is lockable for secure installation (2 keys incl.)
  • OPTIMAL PERFORMANCE: Vented stainless steel frame, bracket, and tray with thermal pads and aluminum cover aid heat dissipation; Anti-vibration springs on the drive tray reduce shock or vibrations; Optional screw for stability; Incl. Low-profile bracket
  • COMPATIBILITY: No drivers or software required and works on any operating system including Windows, Windows Server, Linux; Supports PCI Express 4.0 and 3.0 motherboards with an available x4, x8, or x16 slot; Not compatible with M.2 SATA drives
  • HOT SWAP: Additional drive trays (TR-M2-REMOVABLE-PCIE, sold separately, coming soon) offer flexibility/convenience when working with multiple drives; PCIe hot swap support is dependent on the motherboard, check with the manufacturer to confirm support
  • Internal
  • Host interface: PCIe
  • Output interface: M.2
  • S.M.A.R.T. support TRIM support
  • Purpose: PC
  • 64 Gbit/s
  • Black, Silver
Specifications
Compliance certificates
RoHS
Data transfer rate (max)
64 Gbit/s
Depth
167 mm
Expansion card standard
PCIe 4.0
Height
19 mm
Host interface
PCIe
Hot-swap
Yes
Internal
Yes
LED indicators
Yes
Master (outer) case height
270 mm
Master (outer) case length
485 mm
Master (outer) case width
325 mm
Mean time between failures (MTBF)
10000 h
Mounting brackets included
Yes
Number of fans
0 fan(s)
Operating relative humidity (H-H)
0 - 90%
Operating temperature (T-T)
0 - 65 °C
Output interface
M.2
Package depth
230 mm
Package height
46 mm
Package weight
215 g
Package width
151 mm
Plug and Play
Yes
Product colour
Black, Silver
Products per master (outer) case
20 pc(s)
Purpose
PC
Quick installation guide
Yes
S.M.A.R.T. support
Yes
Storage temperature (T-T)
-35 - 70 °C
Sustainability compliance
Yes
TRIM support
Yes
Weight
65 g
Width
120 mm

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Price history over the last 6 months
StarTech.com M.2 NVMe SSD to PCIe x4 Mobile Rack/Backplane with Removable Tray for PCI Express Expansion Slot, Tool-less Installation, PCIe 4.0/3.0 Hot-Swap Drive Bay, Key Lock - 2 Keys Included
Current
R2,393
Lowest
R2,251
Highest
R2,982
Change 24H
+R75   +3%
Week
-R115   -5%
Month
-R100   -4%

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