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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows

StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows
StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows
StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows
StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows
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R2,845
+R9 Reward
Transform a USB-C laptop into a dual-monitor workstation with DisplayPort video and USB-A and USB-C portsConnect up to two 4K 60 Hz DisplayPort displays through a single USB-C port, while also providing USB-C, USB-A, and Gigabit Ethernet connectivity.Uncompressed Video Over USB-CConnect up to two 4K... Read More
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Stock 12 Code 2393085 Brand StarTech Model 201UE-USBC-DOCK Warranty 2 Years

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Estimated delivery Thursday, October 8
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Transform a USB-C laptop into a dual-monitor workstation with DisplayPort video and USB-A and USB-C ports

Connect up to two 4K 60 Hz DisplayPort displays through a single USB-C port, while also providing USB-C, USB-A, and Gigabit Ethernet connectivity.

Uncompressed Video Over USB-C

Connect up to two 4K 60Hz DisplayPort displays through a single USB Type-C port with uncompressed video powered by your laptop's native GPU; Drive demanding workflows with high-performance visuals and no software compression

Driverless Deployment

Features plug-and-play functionality on Windows with no drivers or software required*. It is engineered for scalable, zero-touch rollouts across shared workspaces, corporate environments, and BYOD deployments.

Flexible, High-Speed I/O

This dock is equipped with 4× USB-A 5 Gbps ports and 2× USB-C 10 Gbps ports (including one with 15 W PD), providing support for both legacy peripherals and modern high-throughput devices without compromising performance. A Gigabit Ethernet port ensures a reliable wired network connection.

Mounting and Security

This multi-monitor dock includes built-in lock slots for enhanced physical security and supports Surface or VESA mounting to keep the dock secure and out of the way. Mounting accessories are sold separately (SSPMSUDWM, DOCK-NUC-VESA-MOUNT, SSPMSVESA).

*Note: Not compatible with macOS or ChromeOS

StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows. Connectivity technology: Wired, Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type-C, USB Power Delivery up to: 100 W. Ethernet LAN data rates: 10,100,1000 Mbit/s. Product colour: Grey, Data transfer rate: 10 Gbit/s, Cable lock slot type: Kensington, Nano, Noble, Wedge. Power source type: DC, AC input voltage: 100 - 240 V, Input current: 2.5 A. Windows operating systems supported: Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10..., Linux operating systems supported: Ubuntu 24.04 LTS

Key Highlights
  • <b>Dual 4K60 over USB-C</b>: Connect up to two 4K 60Hz DisplayPort displays through a single USB Type-C port with uncompressed video powered by your laptop's native GPU; Drive demanding workflows with high-performance visuals and no software compression
  • <b>Driverless Deployment</b>: Plug-and-play on Windows with no drivers or software to install (not compatible with macOS / ChromeOS); Engineered for scalable, zero-touch rollouts across shared workspaces, corporate environments, and BYOD deployments
  • <b>Flexible, High-Speed I/O</b>: Equipped with 4× USB-A 5Gbps and 2× USB-C 10Gbps ports (one with 15W PD) to support legacy peripherals and modern high-throughput devices without compromising performance; Gigabit Ethernet port for a reliable wired connection
  • <b>Mount and Lock for a Clean, Secure Setup</b>: Keep your dock protected and out of sight with built-in lock slots for physical security and support for Surface or VESA mounting (mounting accessories sold separately: SSPMSUDWM, DOCK-NUC-VESA-MOUNT, SSPMSVESA)
  • <b>The IT Pro's Choice</b>: Our docking stations are rigorously tested in our Innovation Lab to ensure enterprise-grade reliability and cross-platform compatibility; Built to support large-scale deployments, Windows 11 upgrades, and the shift to AI-enabled PCs
  • Wired
  • Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type-C
  • USB Power Delivery (USB PD)
  • Ethernet LAN 10,100,1000 Mbit/s
  • Full duplex
  • Cable lock slot
  • Plug and Play
Specifications
AC adapter included
Yes
AC input voltage
100 - 240 V
Cable lock slot
Yes
Cable lock slot type
Kensington, Nano, Noble, Wedge
Cables included
USB
Card reader integrated
No
Chipset
Synaptics - VMM5220, VIA Labs - VL103R, VIA Labs - VL171, VIA Labs - VL822-Q8T, VIA Labs - VL817-Q7S, VIA Labs - VP226, Realtek - RTL8153E
Compatible power plug types
EU, UK
Compliance certificates
Federal Communications Commission (FCC), RoHS
Connectivity technology
Wired
Data transfer rate
10 Gbit/s
DC-in jack
Yes
Depth
190 mm
DisplayPorts quantity
2
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Full duplex
Yes
HDMI ports quantity
0
Headphone outputs
0
Height
27 mm
Host interface
USB 3.2 Gen 2 (3.1 Gen 2) Type-C
Housing material
Plastic
Input current
2.5 A
LED indicators
Power
Linux operating systems supported
Ubuntu 24.04 LTS
Master (outer) case height
280 mm
Master (outer) case length
270 mm
Master (outer) case width
430 mm
Microphone in
No
Number of displays supported
2
On/off switch
Yes
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 70 °C
Output current
6.25 A
Output voltage
24 V
Package depth
205 mm
Package height
50 mm
Package weight
1 kg
Package width
250 mm
Plug and Play
Yes
Power consumption (max)
150 W
Power source type
DC
Product colour
Grey
Products per master (outer) case
10 pc(s)
Storage temperature (T-T)
10 - 70 °C
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Power Delivery revision
3.0
USB Power Delivery up to
100 W
User guide
Yes
Weight
300 g
Width
79 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 IoT Enterprise, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 Enterprise, Windows 11 Enterprise x64, Windows 11 Home, Windows 11 Pro, Windows 11 x64

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Price history over the last 6 months
StarTech.com Dual-Monitor USB-C Docking Station, DisplayPort, 4K 60Hz, 100W Laptop Charging, 1GbE, Driverless, Multi-Monitor Dock For Windows
Current
R2,845
Lowest
R2,592
Highest
R2,871
Change 24H
+R93   +3%
Week
+R48   +2%
Month
+R112   +4%

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