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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display

StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
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R2,206
+R6 Reward
Connect your HDMI devices, up to 20m away with no signal lossThis active HDMI® cable offers a connection distance of up to 65 feet (20 meters) between your HDMI enabled devices. It meets CL2 rating safety requirements, so it’s ideal for in-wall cable runs in your home and office installations.Depend... Read More
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Stock 7 Code 878843 Brand StarTech Model HDMM20MA Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Connect your HDMI devices, up to 20m away with no signal loss

This active HDMI® cable offers a connection distance of up to 65 feet (20 meters) between your HDMI enabled devices. It meets CL2 rating safety requirements, so it’s ideal for in-wall cable runs in your home and office installations.

Dependable connections over longer distances

The cable features built-in amplifier circuitry which actively boosts your HDMI signal, with no external power required. It's the perfect solution for longer transmissions without any signal loss.

Run in-wall cable installations

The HDMI cable is CL2 rated for in-wall installations, which makes them perfect for A/V installations in residential or office settings. You can set up your home theatre, gaming or audio-video equipment with the cables hidden away safely inside the walls and place your devices as needed throughout your work or living space.

Deliver astonishing 4k video

This high-quality HDMI cable fully supports 1080p+ resolutions at up to 120Hz refresh rate, with life-like color. To accommodate the demands of future high-definition devices, such as increased resolutions and higher frame rates, this Ultra HD cable supports resolutions up to 4k x 2k.

Note : This cable features unidirectional architecture which requires that the cable is installed in the correct direction. Please refer to the HDMI connector labelled "TV"; in order to ensure that the device and the HDMI source are connected properly.

The StarTech.com Advantage

StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display. Cable length: 20 m, Connector 1: HDMI Type A (Standard), Connector 1 gender: Male, Connector 2: HDMI Type A (Standard), Connector 2 gender: Male, Connector contacts plating: Gold, HDMI version: 1.4b, 3D, Audio Return Channel (ARC), Product colour: Black

Key Highlights
  • HIGH SPEED HDMI CABLE: 65.6 ft (20m) Active HDMI Cable with Ethernet supports 4K Ultra HD video (3840x2160p, 24, 30Hz / 4096x2160p, 24Hz), Full HD (1080p 120Hz) / HDMI 1.4b / wide aspect ratio, 8Ch Audio (5.1/7.1/DD+/Dolby TrueHD), 3D Video
  • ACTIVE CIRCUITRY: Active bus powered amplifier boosts video signals over longer distances to extend HDMI signal up to 65.6 ft (20m) (no external power supply needed), supports additional color spaces such as Adobe RGB and YCC601 Color
  • DURABLE CABLE: Ideal for in-wall installations where CL2 rating is required; Flexible PVC jacket; Al-Mylar Foil with Braid shield & gold plated connectors with metal shell improve signal integrity & block external Electromagnetic Interference (EMI)
  • APPLICATIONS: Use this long HDMI cable for home office, conference room, office or classroom; works w/ your laptop/professional workstation/soundbar for presentations via UHD/4K monitors, projectors/large HDTV displays; Samsung/Sony/Apple TV/Dell/Lenovo
  • SPECS: 65.6 feet (20 meters) / Black / HDMI 1.4b / HDMI Cord Male to Male / Jacket: PVC / Shield: Al-Mylar foil w/ Braid / CL2 Fire Rated / ARC, Deep Color, HDCP 1.4, CEC / 2-Year Warranty / Note: HDMI connector labelled "TV" connects to the display side
  • 20 m
  • HDMI Type A (Standard) Straight Male
  • HDMI Type A (Standard) Straight Male
  • HDMI version: 1.4b
  • Dolby TrueHD, Dolby Digital Plus
  • 3D Audio Return Channel (ARC) HDMI Ethernet channel
  • Black
Specifications
3D
Yes
Audio Return Channel (ARC)
Yes
AWG wire size
28
Cable diameter
7.5 mm
Cable jacket material
Polyvinyl chloride (PVC)
Cable length
20 m
Cable shielding
Aluminum mylar foil
Compliance certificates
RoHS, CE
Connector 1
HDMI Type A (Standard)
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
HDMI Type A (Standard)
Connector 2 form factor
Straight
Connector 2 gender
Male
Connector contacts plating
Gold
Dolby technologies
Dolby TrueHD, Dolby Digital Plus
Fire-resistance rating
CL2
Harmonized System (HS) code
84733080
HDCP
Yes
HDCP version
1.4
HDMI Ethernet channel
Yes
HDMI version
1.4b
Master (outer) case height
279 mm
Master (outer) case length
343 mm
Master (outer) case width
348 mm
Package depth
338 mm
Package height
82 mm
Package weight
1.7 kg
Package width
326 mm
Plug and Play
Yes
Product colour
Black
Products per master (outer) case
3 pc(s)
Quantity per pack
1 pc(s)
Supported digital audio channels (uncompressed)
5.1, 8, 7.1
Supported graphics resolutions
1920 x 1080 (HD 1080), 3840 x 2160, 4096 x 2160
Weight
1.4 kg

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Price history over the last 6 months
StarTech.com 66ft (20m) Active HDMI Cable - 4K High Speed HDMI Cable with Ethernet - CL2 Rated for In-Wall Install - 4K 30Hz Video - HDMI 1.4 Cord - For HDMI Monitor, Projector, TV, Display
Current
R2,206
Lowest
R1,864
Highest
R2,345
Change 24H
-R49   -2%
Week
+R339   +18%
Month
+R219   +11%

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