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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI

StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
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R1,812
+R6 Reward
HDMI Audio De-embedder | HDR | Toslink Optical Audio | Dual RCA Audio | HDMI AudioThis 4K HDMI audio extractor lets you de-embed the audio from your HDMI video streams to create a distinct audio output that you can connect directly to a digital or analog audio device. Supporting HDMI 2.0 specificati... Read More
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Stock 8 Code 367779 Brand StarTech Model HD202A Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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HDMI Audio De-embedder | HDR | Toslink Optical Audio | Dual RCA Audio | HDMI Audio

This 4K HDMI audio extractor lets you de-embed the audio from your HDMI video streams to create a distinct audio output that you can connect directly to a digital or analog audio device. Supporting HDMI 2.0 specifications, the de-embedder maintains 4K 60Hz resolutions to deliver a seamless video experience.

4K Video Performance

The HDMI sound splitter supports video resolutions up to 4K 60Hz (3840 x 2160) and high video bandwidth up to 18Gbps. It also supports High Dynamic Range (HDR) video pass-through, letting you enjoy lifelike images with incredible contrast, brightness and color, and greater luminosity compared to standard digital imaging.

Maximum Compatibility

Easily integrate HDMI 2.0 devices, such as your new 4K Blu-ray player, with your existing audio equipment or desktop speakers. The extractor isolates and extracts the audio signal from your HDMI cable and lets you output to digital optical audio or dual RCA audio devices . The integrated EDID management capabilities support 2-channel, 5.1-channel and pass-through audio modes.\

The HDCP compliant HDMI audio de-embedder is compatible with dual-RCA composite adapters, giving you the flexibility to integrate the audio from your HDMI source into 3.5 mm audio applications using MU6MMRCA, MU3MMRCA or MUFMRCA (sold separately).

The compact extractor features a small footprint that blends discreetly into your hardware setup, for a uniform look.

HD202A is backed by a 2-year StarTech.com warranty and free lifetime technical support.

The StarTech.com Advantage

- Separate and send the audio from a 4K HDMI video signal to dedicated audio devices
- Supports the latest HDMI 2.0 specifications and HDR video pass-through
- Hassle-free connection with digital optical audio or Dual RCA audio devices

StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support. Product colour: Black. Maximum video resolution: 4096 x 2160 pixels, Video resolutions: 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, Maximum refresh rate: 60 Hz. Audio output channels: 5.1 channels. Host interface: HDMI, Video in: HDMI, Video out: HDMI. Input voltage: 100 - 240 V, Operating voltage: 5 V, Operating current: 1 A

Key Highlights
  • 4096 x 2160 pixels Maximum refresh rate: 60 Hz
  • Host interface: HDMI
  • External power adapter
  • Black
Specifications
AC adapter included
Yes
Audio output
RCA + Toslink
Audio output channels
5.1 channels
Depth
90 mm
External power adapter
Yes
Harmonized System (HS) code
85176990
Height
22 mm
Host interface
HDMI
Included power plug types
ANZ, EU, NA, UK
Input current
0.4 A
Input voltage
100 - 240 V
Maximum refresh rate
60 Hz
Maximum video resolution
4096 x 2160 pixels
Mounting bracket(s) included
Yes
Number of screws
2
Operating current
1 A
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 45 °C
Operating voltage
5 V
Package depth
192 mm
Package height
50 mm
Package weight
470 g
Package width
152 mm
Power plug type
Type M
Product colour
Black
Screws included
Yes
Storage temperature (T-T)
-20 - 70 °C
Video in
HDMI
Video out
HDMI
Video resolutions
1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160
Weight
320 g
Width
80 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
StarTech.com 4K HDMI Audio Extractor with 4K 60Hz Support, Black, 4096 x 2160 pixels, 1280 x 720,1920 x 1080,1920 x 1200,3840 x 2160,4096 x 2160, 60 Hz, 5.1 channels, HDMI
Current
R1,812
Lowest
R1,639
Highest
R1,891
Change 24H
+R63   +4%
Week
+R82   +5%
Month
+R16   +1%

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