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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub

StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
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R919
+R3 Reward
Add four USB 3.2 Gen 1 (5Gbps) ports to your laptop / desktop computer, using this portable USB hubThis USB Hub adds four USB-A 3.2 Gen 1 (5Gbps) ports to a USB-A enabled desktop or laptop computer. The USB Hub connects to a USB-A port on a computer, using the built-in 10.5in (27cm) host cable. The ... Read More
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Stock 34 Code 368607 Brand StarTech Model ST43004UA Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Add four USB 3.2 Gen 1 (5Gbps) ports to your laptop / desktop computer, using this portable USB hub

This USB Hub adds four USB-A 3.2 Gen 1 (5Gbps) ports to a USB-A enabled desktop or laptop computer. The USB Hub connects to a USB-A port on a computer, using the built-in 10.5in (27cm) host cable. The USB hub is backward compatible with USB 2.0 (480Mbps) devices, ensuring support for a wide range of modern and legacy USB peripherals (e.g., thumb drives, external HDDs/SSDs, HD cameras, mice, keyboards, webcams, and audio headsets).The USB hub is compact in size, facilitating portability when travelling.

Portable and rugged

If you're looking for portability, then this hub can help. Its compact and lightweight design makes it ideal for travel. Plus, with a built-in USB cable, you can tuck the versatile hub neatly into your travel bag, and avoid the nuisance of carrying around a separate power adapter.

With a rugged aluminum housing, the hub offers dependable protection, so it's perfect for back-and-forth trips from home to office. Plus, the compact USB hub takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.

Enhance Productivity and Device Management with the StarTech.com Connectivity Tools Application

Developed to improve performance and security, StarTech.com Connectivity Tools is the only software suite on the market that is compatible with a wide variety of IT connectivity accessories. The applicable software for this product is the USB Event Monitoring Utility. Use this utility to track and log any connected USB devices.

For more information and to download the StarTech.com Connectivity Tools application, please visit: www.StarTech.com/connectivity-tools

The StarTech.com Advantage

StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub. Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-A, Hub interfaces: USB 3.2 Gen 1 (3.1 Gen 1) Type-A. Data transfer rate: 5000 Mbit/s, Product colour: Silver, White, Housing material: Aluminium, Plastic. Power supply type: USB, Input voltage: 5 V. Width: 36 mm, Depth: 112 mm, Height: 18 mm. Package width: 144 mm, Package depth: 172 mm, Package height: 32 mm

Key Highlights
  • 4 PORT USB HUB: Bus-powered USB 3.2 Gen 1 (5Gbps) expansion hub features a USB-A host connector and 4x USB-A ports, Overcurrent Protection (OCP) & Wake on LAN
  • COMPATIBILITY: OS independent; Supports all operating systems, including Windows, macOS, Linux, ChromeOS, Android; Compatible with USB Type-A host devices such as Lenovo X1 Carbon, Dell XPS, Microsoft Surface; Backwards compatible with USB 2.0 devices
  • BUS POWERED USB HUB: USB Type-A hub w/ speeds up to 5Gbps & shared power up to 4.5W, dependent on power provided by your computer; Supports SSD/thumb drives, data storage, keyboards, mice, web cams, headsets
  • APPLICATIONS: Add 4x USB-A ports from a single USB-A port for connecting peripherals such as keyboard/mouse, USB SSDs & thumb drives; Ideal for desktops or laptop computers with limited USB ports; USB Event Monitoring utility available for download
  • THE IT PRO'S CHOICE: Designed and built for IT Professionals, this expander hub with multiple USB-A ports is backed for 2-years, including free lifetime 24/5 multi-lingual technical assistance
  • Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-A
  • Hub interfaces: USB 3.2 Gen 1 (3.1 Gen 1) Type-A
  • Ports quantity: 4
  • 5000 Mbit/s
  • Silver, White Aluminium, Plastic
Specifications
Cable length
0.268 m
Chipset
Genesys Logic - GL3520
Compliance certificates
CE, RoHS
Data transfer rate
5000 Mbit/s
Depth
112 mm
Harmonized System (HS) code
84719000
Height
18 mm
Host interface
USB 3.2 Gen 1 (3.1 Gen 1) Type-A
Hot-swap
Yes
Housing material
Aluminium, Plastic
Hub interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A
Input voltage
5 V
LED indicators
Power
Master (outer) case height
314 mm
Master (outer) case length
500 mm
Master (outer) case width
363 mm
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 40 °C
Package depth
172 mm
Package height
32 mm
Package weight
142 g
Package width
144 mm
Plug and Play
Yes
Ports quantity
4
Power supply type
USB
Product colour
Silver, White
Products per master (outer) case
60 pc(s)
Storage temperature (T-T)
-10 - 70 °C
Sustainability compliance
Yes
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
USB powered
Yes
Weight
76 g
Width
36 mm

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Price history over the last 6 months
StarTech.com 4-Port USB Hub, USB A to 4x USB-A Ports, USB 5Gbps, Rugged Design, Bus-Powered, Portable Laptop USB 3.0 Hub
Current
R919
Lowest
R846
Highest
R1,157
Change 24H
+R40   +5%
Week
+R73   +9%
Month
+R66   +8%

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