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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy

StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
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R3,581
+R11 Reward
Prevent visual eavesdropping by limiting the viewing angle of a computer monitor screenHang this universal 27" 16:9 aspect ratio Monitor Privacy Screen on the top edge of a 27" monitor to obscure the view of sensitive on-screen information. Silicone bumpers ensure a secure and damage-free applicatio... Read More
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Stock 10 Code 2392879 Brand StarTech Model 2769A-PRIVACY-SCREEN Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Prevent visual eavesdropping by limiting the viewing angle of a computer monitor screen

Hang this universal 27" 16:9 aspect ratio Monitor Privacy Screen on the top edge of a 27" monitor to obscure the view of sensitive on-screen information. Silicone bumpers ensure a secure and damage-free application.

Prevent Visual Eavesdropping

The hanging security filter is a convenient solution that protects confidential data from unwanted viewers while maintaining a 60 degrees (+/- 30 degrees from the center) clear view for the user.

Acrylic Filter

The hanging design allows to mount the protective screen with ease or quickly remove it when privacy is not needed or when sharing content with a trusted audience. The privacy shield provides a 65% light transmittance, delivering optimal screen brightness with enhanced levels of privacy.

Hassle-Free Installation

Apply the included silicone bumpers to provide a firm grip to hold the acrylic frame secure from the top of the monitor, and to keep it from touching the screen.

Blue Light Reduction

Reduce eye strain and improve visual comfort by reducing blue light exposure. The computer monitor filter blocks blue light emitted from the display, decreasing exposure and improving visual comfort.

The StarTech.com Advantage

StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy. Maximum screen size: 61 cm (24"), Suitable for: Monitor, Type: Frameless display privacy filter. Surface finish: Glossy, Protection features: Scratch resistant, Light transmission: 65%, Limits viewing angle: 30°. Weight: 700 g

Key Highlights
  • PROTECT SENSITIVE VISUAL DATA: 27in universal acrylic hanging-style privacy screen featuring Microlouver technology; Obscure the view outside a 60-degree viewing angle to keep data private and prevent visual eavesdropping
  • HANGING FILTER: Unique design enables to mount or remove the privacy screen in a matter of seconds; Included self-adhesive silicone bumpers keep the screen protector in place and prevent the acrylic frame from touching the display
  • COMPATIBILITY: Protective filter designed to fit up to 27-inch 16:9 widescreen monitors; Privacy filter dimensions: 24.1x14in (61.3x35.6cm); Security shield with high-gloss finish helps maintain color vibrancy; Scratch & fingerprint-resistant coating
  • REDUCE EYE STRAIN: This computer monitor security shield blocks blue light in the 380-480nm wavelength range, decreasing exposure & improving visual comfort; Light transmittance of 65% for optimal screen brightness & better screen readability
  • THE IT PRO'S CHOICE: Designed and built for IT Professionals, this acrylic privacy filter for desktop monitor is backed for two-years, including free lifetime 24/5 multi-lingual technical assistance
  • 61 cm (24") Monitor Frameless display privacy filter
  • Anti-fingerprint, Privacy
  • LCD 30°
  • Landscape Blue light filter Fingerprint resistant
  • Scratch resistant
Specifications
Blue light filter
Yes
Brand compatibility
Universal
Cleaning cloth
Yes
Depth
23 mm
Display filter features
Anti-fingerprint, Privacy
Display types supported
LCD
Fingerprint resistant
Yes
Height
356 mm
Installation type
Top hanging
Light transmission
65%
Limits viewing angle
30°
Master (outer) case height
455 mm
Master (outer) case length
469 mm
Master (outer) case width
750 mm
Material
Acrylic
Maximum screen size
61 cm (24")
Package depth
713 mm
Package height
40 mm
Package weight
1.3 kg
Package width
439 mm
Privacy filtering orientation
Landscape
Product colour
Black
Products per master (outer) case
10 pc(s)
Protection features
Scratch resistant
Quick start guide
Yes
Suitable for
Monitor
Surface finish
Glossy
Type
Frameless display privacy filter
Weight
700 g
Width
613 mm

Leaflet

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Manual

Open Manual
Price history over the last 6 months
StarTech.com 27-inch 16:9 Computer Monitor Privacy Screen, Hanging Acrylic Filter, Quick-Install Security Shield, Monitor Screen Protector, +/- 30 Deg. View, Glossy
Current
R3,581
Lowest
R3,003
Highest
R3,581
Change 24H
+R421   +13%
Week
+R451   +14%
Month
+R548   +18%

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