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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black

StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
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R4,717
+R10 Reward
Mount your server or networking equipment using this 15U wall mount rackThis open-frame wall-mount server rack provides 15U of storage, allowing you to save space and stay organized. The equipment rack can hold up to 198 lb. (90 kg).Easy, hassle-free installationThe network rack is 12 in. (30.4 cm) ... Read More
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Stock 5 Code 2392447 Brand StarTech Model RK15WALLO Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Mount your server or networking equipment using this 15U wall mount rack

This open-frame wall-mount server rack provides 15U of storage, allowing you to save space and stay organized. The equipment rack can hold up to 198 lb. (90 kg).

Easy, hassle-free installation

The network rack is 12 in. (30.4 cm) deep, so it's perfect for smaller spaces. It's easy to assemble and features mounting holes that are spaced 16 in. apart, making it suitable for mounting on almost any wall, based on common wall-frame stud spacing. The wall-mount rack comes in a flat-pack making it easy to transport and reducing your cost in shipping.

Free up space

You can mount the open-frame rack where space is limited, such as on a server room wall, office, or above a doorway, to expand your workspace and ensure your equipment is easy to access.

Keep your equipment cool and accessible

By having an open frame the server rack provides passive cooling to equipment. Additionally, the open frame provides easy access and configurability to your equipment, allowing you to maximize productivity.

The RK15WALLO is backed by a StarTech.com 5-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com 15U 19" Wall Mount Network Rack - 12" Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black. Type: Wall mounted rack, Rack capacity: 15U, Maximum weight capacity: 90 kg. Weight: 9.7 kg. Product colour: Black

Key Highlights
  • STURDY & CONVENIENT: 15U 19"" Open Frame wall mount network rack with 12"" mounting depth is EIA/ECA-310 compatible & supports like patch panels, shelves and unmanaged switches
  • HEAVY DUTY: This heavy duty 2 post open frame rack supports unobstructed airflow & is easy to install with a durable design made from SPCC cold-rolled steel with support for up to 200lbs of equipment
  • EASY ASSEMBLY: The rack ships flat packed with ISTA-6 certified packaging to ensure complete and undamaged delivery and also features comprehensive assembly instructions
  • ACCESSORIES INCLUDED: The wall mount server room/ computer/communication/AV/IT equipment rack includes a complete set of screws and cage nuts to securely mount all of your equipment in the rack
  • STARTECH.COM ADVANTAGE: IT professionals’ choice for over 30 years; our 2-post wall mount network racks backed for 5 years by StarTech.com, including free 24/5 North America based multi-lingual tech support
  • 15U Wall mounted rack 90 kg
  • Frame type: Open 2-post
  • Steel
  • Black
Specifications
Adjustable mounting rails
No
Cable management
No
Certification
CE, REACH
Compliance certificates
CE, RoHS
Compliance industry standards
EIA/ECA-310-E
Depth
310 mm
Frame type
Open
Harmonized System (HS) code
85381000
Height
775 mm
Manual
Yes
Master (outer) case height
125 mm
Master (outer) case length
800 mm
Master (outer) case width
530 mm
Material
Steel
Maximum weight capacity
90 kg
Mounting depth (max)
30.5 cm
Mounting hole shape
Square
Number of fans
0 fan(s)
Number of nuts
60
Number of screws
76
Number of washers included
60
Nuts included
Yes
Package depth
800 mm
Package height
125 mm
Package weight
11.6 kg
Package width
530 mm
Product colour
Black
Product design
2-post
Products per master (outer) case
1 pc(s)
Rack capacity
15U
Screws included
Yes
Type
Wall mounted rack
Weight
9.7 kg
Width
505 mm

Leaflet

Open Leaflet

Manual

Open Manual
Price history over the last 6 months
StarTech.com 15U 19 inch Wall Mount Network Rack - 12 inch Deep 2 Post Open Frame Server Room Rack for Data/AV/IT/Computer Equipment/Patch Panel with Cage Nuts & Screws 200lb Capacity, Black
Current
R4,717
Lowest
R2,834
Highest
R4,717
Change 24H
+R1,873   +66%
Week
—   
Month
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