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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3

StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
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R855
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USB Type-C™ Adapter Cable | HDR10 | Ultra HD | Thunderbolt™ 3 Host CompatibleThis USB-C to HDMI cable lets you connect your USB Type-C (supporting DP Alt Mode) or Thunderbolt 3 device to an HDMI display. The display cable supports High Dynamic Range (HDR10) and provides sharper images with enhanced ... Read More
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Stock 30 Code 367494 Brand StarTech Model CDP2HDMM3MH Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
USB Type-C™ Adapter Cable | HDR10 | Ultra HD | Thunderbolt™ 3 Host Compatible

This USB-C to HDMI cable lets you connect your USB Type-C (supporting DP Alt Mode) or Thunderbolt 3 device to an HDMI display. The display cable supports High Dynamic Range (HDR10) and provides sharper images with enhanced video.

With brighter colors and greater contrast, the video adapter cable is ideal for:

• Creating eye-catching visuals for photography, videography, cinematography

• Displaying crisp digital signage walls

• Delivering enriched presentations

True 4K at 60Hz and HDR

The USB-C video converter cable is fully compatible with your HDMI 2.0b equipment, supporting resolutions up to 4K 60Hz (3840x2160) and bandwidths up to 18Gbps. The cable offers 4:4:4 chroma subsampling, so every pixel gets its own unique color. It's also backward compatible with earlier versions of HDMI.

With HDR support, you can enjoy lifelike images with increased contrast, brightness and colors and greater luminosity than standard digital imaging.

Clutter-Free Installation

At 3m (9.8ft) in length, this cable cord delivers a direct connection that eliminates excess adapters and cabling, ensuring a tidy, professional installation.

Hassle-Free Setup

To ensure easy operation and installation, this USB-C to HDMI cable supports a seamless plug & play setup with any OS, including macOS, Windows, Linux, Chrome and Android.

CDP2HDMM3MH is backed by a 3-year StarTech.com warranty and free lifetime technical support.

Notes:

• To achieve HDR, your USB-C port must support DisplayPort 1.4 and your display must support HDMI 2.0b
•

NVIDIA graphics adapters may not support 4:4:4 chroma subsampling and 5.1/7.1 audio output, when used with this adapter cable

The StarTech.com Advantage

StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3. Cable length: 3 m, Connector 1: HDMI Type A (Standard), Connector 2: USB Type-C. Compliance certificates: CE, RoHS. Weight: 123 g, Width: 22 mm, Height: 12 mm. Package width: 218 mm, Package depth: 200 mm, Package height: 22 mm. Quantity per pack: 1 pc(s)

Key Highlights
  • HIGH PERFORMANCE: 9.8ft (3m) USB C or Thunderbolt 3 to HDMI 2.0b adapter cable supports Ultra HD (UHD) resolutions up to 4K 60Hz (3840x2160) with HDR10, 7.1ch Audio, HDCP 2.2/1.4; DisplayPort 1.4 Alt Mode HBR3; Backwards compatible with 1080p
  • INTEGRATED DISPLAY CABLE WITH HDR: Color spacing supporting RGB (8/10bit) and YCbCr 4:4:4 (8/10bit) for high-contrast & lifelike color with HDMI 2.0b displays; Chip built into HDMI connector minimizes signal loss & failure points, provides tidy install
  • HOST COMPATIBILITY: USB C to HDMI cable for devices like Dell XPS/Precision/Latitude, X1 Carbon, Surface Pro 7 and up, MacBook Pro/Air, iPad Pro, HP EliteBook/Spectre/ZBook, Chromebooks, Samsung S20 and up, Note20 (DEX), iPhone 15 (Plus/Pro/Max) and up
  • DISPLAY COMPATIBILITY: USB Type-C to HDMI cable has been tested for peak performance at 4K 60Hz with range of HDMI monitors, displays, TVs and projectors incl. brands like Dell, Asus, Acer, BenQ, LG, Samsung, Sharp, Sony & Epson; Supports Dolby Vision
  • EASY TO USE: USB-C to HDMI adapter cable has been tested to ensure compatibility with USB Type C DP Alt Mode or TB3 devices; Driverless plug & play setup with macOS, Windows, Linux, Chrome OS, Android, iPadOS & iOS; USB-C male to HDMI video converter cord
  • 3 m
  • HDMI Type A (Standard) Straight Male
  • USB Type-C Straight Male
  • 3840 x 2160 pixels 60 Hz
  • High Dynamic Range (HDR) supported
  • Black, Silver
  • 1 pc(s)
Specifications
Cable length
3 m
Chipset
RTD2172U
Compliance certificates
CE, RoHS
Connector 1
HDMI Type A (Standard)
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
USB Type-C
Connector 2 form factor
Straight
Connector 2 gender
Male
Converter type
Active video converter
DisplayPort version
1.4
Harmonized System (HS) code
84733080
HDCP
Yes
HDCP version
1.4/2.2
HDMI version
2.0b
Height
12 mm
High Dynamic Range (HDR) supported
Yes
Master (outer) case height
420 mm
Master (outer) case length
435 mm
Master (outer) case width
415 mm
Maximum refresh rate
60 Hz
Maximum resolution
3840 x 2160 pixels
Operating relative humidity (H-H)
0 - 85%
Operating temperature (T-T)
-20 - 60 °C
Package depth
200 mm
Package height
22 mm
Package weight
133 g
Package width
218 mm
Product colour
Black, Silver
Products per master (outer) case
100 pc(s)
Quantity per pack
1 pc(s)
Storage temperature (T-T)
-20 - 80 °C
Supported audio channels
7.1
Weight
123 g
Width
22 mm

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Price history over the last 6 months
StarTech.com 10ft (3m) USB C to HDMI Cable 4K 60Hz w/HDR10 - Ultra HD USB Type-C to 4K HDMI 2.0b Video Adapter Cable - USB-C to HDMI HDR Monitor/Display Converter - DP 1.4 Alt Mode HBR3
Current
R855
Lowest
R803
Highest
R855
Change 24H
+R22   +3%
Week
+R50   +6%
Month
+R46   +6%

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