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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4

TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
36 mo.
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
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R3,028
+R10 Reward
Explore theNew Era of Wi-FiAX1800 Dual-BandWi-Fi 6 RouterArcher AX20Wi-Fi 6 Upgrades EverythingThe latest generation of Wi-Fi technology brings faster speeds, less lag, and higher capacity, enabling more simultaneous connections on your home network.Dual-Band Wi-Fi 6 Up to 1.8 GbpsEvery application ... Read More
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Add to Wish List Compare this Product
Stock 2 Code 1176752 Brand TP-LINK Model ARCHER AX20 Warranty 3 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Explore the
New Era of Wi-Fi
AX1800 Dual-Band
Wi-Fi 6 Router
Archer AX20

Wi-Fi 6 Upgrades Everything
The latest generation of Wi-Fi technology brings faster speeds, less lag, and higher capacity, enabling more simultaneous connections on your home network.

Dual-Band Wi-Fi 6 Up to 1.8 Gbps
Every application feels more fluid with drastically improved Wi-Fi speeds. Both 2.4 GHz band and 5 GHz band get upgraded to the latest generation—perfect for 4K streaming, online gaming, and fast downloading.

Extensive Wi-Fi Coverage with Advanced Technologies
Beamforming technology, independent Front-End Module, and four high-gain antennas combine to adapt Wi-Fi coverage to perfectly fit your home and concentrate signal strength towards your devices.

Connect More,
Stay Fast
Easily handle dozens of devices streaming and gaming at the same time—OFDMA future-proofs your home networks by providing greater capacity to connect more devices.

OFDMA
OFDMA separates a single spectrum into multiple units and enables different devices to share one transmission stream, increasing efficiency and reducing latency.

1.5 GHz Quad-Core CPU
Powerful Processing for
Minimal Latency
A powerful 1.5 GHz quad-core CPU generates minimal latency within your network even under heavy load of transmission. Every click for website links and online playback on your laptop and phone just responds quicker.

WPA3—New Level of Cyber Security
The latest Wi-Fi security protocol, WPA3, brings new capabilities to improve cybersecurity in personal networks. More secure encryption in Wi-Fi password safety and enhanced protection against brute-force attacks combine to safeguard your home Wi-Fi.

Easy Setup and Use
Whether you prefer the intuitive Tether App or the powerful web interface, you can set up your Archer AX20 in minutes. The Tether App allows you to manage network settings from any Android or iOS device.

TP-Link AX1800 Dual-Band Wi-Fi 6 Router. WAN connection type: RJ-45. Wi-Fi band: Dual-band (2.4 GHz / 5 GHz), Top Wi-Fi standard: Wi-Fi 6 (802.11ax), WLAN data transfer rate (max): 1800 Mbit/s. Ethernet LAN interface type: Gigabit Ethernet, Ethernet LAN data rates: 10,100,1000 Mbit/s, Networking standards: IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n. Security algorithms: 64-bit WEP, 128-bit WEP, WMM, WPA, WPA-PSK, WPA2, WPA2-PSK, NAT functionality: Port Forwarding, Port Triggering, UPnP, DMZ. Product type: Tabletop router, Product colour: Black, LED indicators: LAN, Power, WAN, WLAN

Key Highlights
  • Dual-Band Wi-Fi 6: Equipped with the latest wireless technology, Wi-Fi 6, for faster speeds, greater capacity, and reduced network congestion
  • Next-Gen 1.8 Gbps Speeds: Enjoy smooth streaming, downloading, and gaming all without buffering with Wi-Fi speeds of 1.8 Gbps.†
  • Connect More Devices: Wi-Fi 6 technology communicates more data to more devices using revolutionary OFDMA technology while simultaneously reducing lag.△§
  • Quad-Core Processing: The 1.5 GHz quad-core CPU ensures communications between your router and all connected devices are smooth
  • Extensive Coverage: Beamforming, independent FEM, and four antennas combine to deliver focused reception to devices far away
  • Increased Battery Life: Target Wake Time technology reduces your devices' power consumption to extend their battery life.‡
  • USB Easy Sharing: A USB 2.0 Port enables easy file sharing within your network or building private Cloud Storage
  • Easy Setup: Set up your router in minutes with the powerful TP-Link Tether App
  • Backward Compatible: Supports all previous 802.11 standards and all Wi-Fi devices
  • Tabletop router Black
  • Dual-band (2.4 GHz / 5 GHz) Wi-Fi 6 (802.11ax) 1800 Mbit/s
  • Gigabit Ethernet
  • Ethernet WAN
  • Ethernet LAN (RJ-45) ports: 4
  • USB port
  • Web-based management Quality of Service (QoS) support
Specifications
3G
No
3G/4G USB modem compatibility
No
4G
No
AC adapter included
Yes
Access Control List (ACL)
Yes
Antenna design
External
Built-in processor
Yes
Cables included
LAN (RJ-45)
Certification
FCC, CE, RoHS
Compatible operating systems
Microsoft Windows 98SE/NT/2000/XP/Vista™/7/8/8.1/10, MAC OS, NetWare, UNIX or Linux
DC-in jack
Yes
Depth
135 mm
DHCP client
Yes
DHCP server
Yes
DMZ support
Yes
DSL WAN
No
Dynamic DNS (DDNS)
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
4
Ethernet LAN data rates
10,100,1000 Mbit/s
Ethernet LAN interface type
Gigabit Ethernet
Ethernet WAN
Yes
Flow control support
Yes
Full duplex
Yes
Guest access
Yes
Harmonized System (HS) code
85176990
Height
38.6 mm
IP address filtering
Yes
LED indicators
LAN, Power, WAN, WLAN
Linux operating systems supported
Yes
Mac operating systems supported
Yes
Memory card slot(s)
No
Minimum system requirements
Microsoft Windows 98SE/NT/2000/XP/Vista™/7/8/8.1/10, MAC OS, NetWare, UNIX or Linux Internet Explorer 11, Firefox 12.0, Chrome 20.0, Safari 4.0, or other Java-enabled browser Cable or DSL Modem Subscription with an internet service provider (for internet access)
NAT functionality
Port Forwarding, Port Triggering, UPnP, DMZ
Network address translation (NAT)
Yes
Networking standards
IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
On/off switch
Yes
Output current
1.5 A
Output voltage
12 V
Package depth
240 mm
Package height
73 mm
Package weight
890 g
Package width
330 mm
Port forwarding
Yes
Power source type
AC
Processor frequency
1500 MHz
Product colour
Black
Product type
Tabletop router
Quality of Service (QoS) support
Yes
Quick installation guide
Yes
Reset button
Yes
Security algorithms
64-bit WEP, 128-bit WEP, WMM, WPA, WPA-PSK, WPA2, WPA2-PSK
SIM card slot
No
Static route
Yes
System event log
Yes
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Universal Plug and Play (UPnP)
Yes
URL filtering
Yes
USB 2.0 ports quantity
1
USB port
Yes
WAN connection type
RJ-45
Warranty card
Yes
Web-based management
Yes
Web-based setup wizard
Yes
Wi-Fi band
Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
260.2 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 IoT Enterprise, Windows 10 Pro, Windows 10 Pro x64, Windows 2000, Windows 2000 Professional, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows 98SE, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista x64, Windows XP, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
WLAN data transfer rate (first band)
574 Mbit/s
WLAN data transfer rate (max)
1800 Mbit/s
WLAN data transfer rate (second band)
1201 Mbit/s
WPS push button
Yes

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Manual

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Price history over the last 6 months
TP-LINK Dual-Band Wi-Fi 6 Router Archer AX20 802.11ax, 574+1201 Mbit/s, 10/100/1000 Mbit/s, Ethernet LAN (RJ-45) ports 4, Antennas quantity 4
Current
R3,028
Lowest
R2,454
Highest
R3,093
Change 24H
+R188   +7%
Week
+R212   +8%
Month
+R170   +6%

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