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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black

StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black
StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black
StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black
StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black
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R1,120
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Create a clutter free workstation by connecting your USB-C™ computer directly to a HDMI display, without additional adaptersThis USB-C™ to HDMI® adapter cable offers a convenient solution for directly connecting your DisplayPort over USB Type-C™ device to your HDMI monitor, television, or projector.... Read More
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Stock 11 Code 1178242 Brand StarTech Model CDP2HD3MBNL Warranty 2 Years

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Estimated delivery Thursday, October 8
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Create a clutter free workstation by connecting your USB-C™ computer directly to a HDMI display, without additional adapters

This USB-C™ to HDMI® adapter cable offers a convenient solution for directly connecting your DisplayPort over USB Type-C™ device to your HDMI monitor, television, or projector. The adapter offers a connection distance of up to 3 m (10 ft.) and works with USB-C devices that support DP Alt Mode, such as the MacBook, Chromebook Pixel™ and Dell™ XPS™ models 15 and 13. It's also compatible with Thunderbolt™ 3 ports.

Clutter-free installation

At 3 m (10 ft.) in length, this adapter cable delivers a direct connection that eliminates excess adapters and cabling, ensuring a tidy, professional installation.

For shorter installations, StarTech.com also offers a 1 m (3 ft.) USB-C to HDMI cable (CDP2HD1MBNL) and 2 m (6 ft.) USB-C to HDMI cable (CDP2HD2MBNL), enabling you to choose the right cable length for your custom installation needs.

Astonishing picture quality

At four times the resolution of high-definition 1080p, you’ll be amazed at the picture quality of a 4K 60Hz monitor or television. This adapter cable lets you harness the video capabilities that are built into your USB Type-C connection, to deliver the astonishing quality of Ultra HD to your 4K display.

Plus, the adapter is still compatible with lower display resolutions, such as 1080p, which makes it a great accessory for your current home, office or other HD work environment, while future-proofing for 4K 60Hz implementation.

The CDP2HD3MBNL is backed by a 3-year StarTech.com warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black. Cable length: 3 m, Connector 1: USB Type-C, Connector 2: HDMI. Compliance certificates: CE, RoHS, Certification: CE, FCC, REACH. Weight: 80 g, Width: 20 mm, Depth: 3000 mm. Package width: 200 mm, Package depth: 220 mm, Package height: 15 mm. Quantity per pack: 1 pc(s)

Key Highlights
  • HIGH PERFORMANCE: 10ft/3m USB-C (DP 1.2 Alt Mode HBR2) to HDMI 2.0 cable supports UHD resolutions up to 4K 60Hz (3840x2160), 7.1ch Audio, HDCP 2.2/1.4
  • Black
  • 1080p & Thunderbolt 3 Compatible
  • INTEGRATED DISPLAY CABLE: Minimize signal loss & failure points; slim & flexible design w/ adapter chip built into HDMI connector reduces clutter & provides a tidy install in the office or home office
  • COMPATIBILITY: Dell XPS, Precision & Latitude, Lenovo ThinkPad X1 Carbon Extreme, Surface Pro 7/Laptop 3/Book 3, MacBook Pro, iPad Pro, TB3 MacBook Air, HP EliteBook, Spectre & ZBook & Chromebooks
  • DISPLAY COMPATIBILITY: Tested for peak performance at 4K 60Hz w/ range of monitors, displays & projectors including brands like Dell, Asus, Acer, BenQ, LG, Samsung, Sharp, Sony & Epson
  • 3 m
  • USB Type-C Straight Male
  • HDMI Straight Male
  • 3840 x 2160 pixels 60 Hz
  • USB Type-C DisplayPort Alternate Mode
  • Black
  • 1 pc(s)
Specifications
Cable length
3 m
Certification
CE, FCC, REACH
Chipset
VIA/VLI - VL100, Parade - PS176
Compliance certificates
CE, RoHS
Connector 1
USB Type-C
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
HDMI
Connector 2 form factor
Straight
Connector 2 gender
Male
Depth
3000 mm
DisplayPort version
1.2
Harmonized System (HS) code
84733080
HBR2 support
Yes
HDCP
Yes
HDCP version
1.4/2.2
HDMI version
2.0
Height
12 mm
Master (outer) case height
210 mm
Master (outer) case length
500 mm
Master (outer) case width
320 mm
Maximum refresh rate
60 Hz
Maximum resolution
3840 x 2160 pixels
Operating relative humidity (H-H)
5 - 90%
Operating temperature (T-T)
0 - 45 °C
Package depth
220 mm
Package height
15 mm
Package weight
90 g
Package width
200 mm
Plug and Play
Yes
Product colour
Black
Products per master (outer) case
60 pc(s)
Quantity per pack
1 pc(s)
Storage temperature (T-T)
-10 - 70 °C
Supported audio channels
7.1
Supported graphics resolutions
1024 x 768 (XGA), 1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 2560 x 1600 (WQXGA), 3840 x 2160
USB Type-C DisplayPort Alternate Mode
Yes
Weight
80 g
Width
20 mm

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Price history over the last 6 months
StarTech.com 10ft (3m) USB C to HDMI Cable - 4K 60Hz USB Type C to HDMI 2.0 Video Adapter Cable - Thunderbolt 3 Compatible - Laptop to HDMI Monitor/Display - DP 1.2 Alt Mode HBR2 - Black
Current
R1,120
Lowest
R1,041
Highest
R1,120
Change 24H
+R4   +0%
Week
+R46   +4%
Month
+R70   +7%

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