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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible

StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
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R897
+R2 Reward
Connect a DisplayPort Alt Mode-enabled USB-C source to a DisplayPort monitor with support for resolutions up to 8K at 60HzConnect an 8K 60Hz or 4K 144Hz DisplayPort monitor to a DP Alt Mode-enabled USB Type-C source up to 9.8ft (3m) away with this USB-C to DisplayPort adapter cable.High-Resolution H... Read More
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Stock 1 Code 366565 Brand StarTech Model 142-USBC-DP-8K-10F Warranty 2 Years

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Estimated delivery Monday, September 28
You will be kept updated through our detailed tracking system
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Connect a DisplayPort Alt Mode-enabled USB-C source to a DisplayPort monitor with support for resolutions up to 8K at 60Hz

Connect an 8K 60Hz or 4K 144Hz DisplayPort monitor to a DP Alt Mode-enabled USB Type-C source up to 9.8ft (3m) away with this USB-C to DisplayPort adapter cable.

High-Resolution HDR Video

This USB-C to DisplayPort Cable enables resolutions of up to 8K 60Hz and is DisplayPort 1.4 compliant. It supports HDR10, DSC, and 2 channel audio.

Hardware Platform

Single Monitor

DisplayPort Alt Mode

Intel 11th Gen & Later Processors

8K 60Hz or 4K 144Hz*

DisplayPort 1.4

Nvidia RTX3000 and AMD RX6000 or later

8K 60Hz or 4K 144Hz

DisplayPort 1.4

Intel 10th Gen & Earlier

4K 60Hz

DisplayPort 1.4

Apple M1/M2/M3 + Pro & Max

4K 60Hz**

DisplayPort 1.4

*DSC support required to reach maximum resolution capabilities on Intel 11th Gen or later

**Apple MacBook's with M1/M2/M3 Pro/Max silicon do not support 8K 60Hz over USB-C DP Alt Mode

Universal Compatibility

The USB-C to DisplayPort Converter Cable is compatible with laptops and devices from various brands such as Dell, HP, Lenovo, Microsoft, and more. It works with all hardware platforms and any operating system. The USB Type-C to DisplayPort Cable requires no drivers or software and works with USB-C DP Alt Mode, USB4, Thunderbolt 3, and Thunderbolt 4 laptops and devices.

Thoughtfully Designed

Combining a video adapter and cable minimizes potential points of failure and signal loss. A latching DisplayPort connector reduces the risk of accidental disconnections. The cable is equipped with aluminum connector shells, providing enhanced durability, and shielding from Electromagnetic Interference (EMI).

The StarTech.com Advantage

StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible. Cable length: 3 m, Connector 1: USB Type-C, Connector 2: DisplayPort. Compliance certificates: RoHS. Cable diameter: 4.3 mm, Weight: 111 g. Package width: 150 mm, Package depth: 100 mm, Package height: 100 mm. Master (outer) case width: 300 mm, Master (outer) case length: 300 mm, Master (outer) case height: 350 mm

Key Highlights
  • HIGH PERFORMANCE: 9.8ft (3m) USB-C to DisplayPort Adapter Cable connects a USB-C DP Alt-mode source to an 8K 60Hz/4K 144Hz DisplayPort monitor; Connect a primary or secondary display in extended or mirrored mode
  • NO DRIVERS OR SOFTWARE: Universal Adapter Cable is compatible with all hardware platforms and any operating system; USB Type-C to DisplayPort Cable works with USB-C DP Alt Mode, USB4, Thunderbolt 3, and Thunderbolt 4 laptops and devices
  • HOST COMPATIBILITY: Active DP Converter Cable works with laptops and devices from Dell, HP, Lenovo, Microsoft, and more; Apple M1/M2/M3 devices (e.g. MacBook Pro) only support up to 4K 60Hz over USB-C DP Alt Mode and will not be able to achieve 8K 60Hz
  • BUILD QUALITY & DESIGN: Integrated video adapter and cable minimizes failure points and signal loss; Latching DisplayPort connector ensures a secure connection, minimizing the risk of accidental disconnection; Aluminum shell provides EMI shielding
  • TECH SPECS: 9.8ft USBC to DP Cable is DisplayPort 1.4/1.2 compliant, supporting HDR10, HBR3, and DSC; HDCP 1.4/2.3; 32.4Gbps Bandwidth; Supports 2ch DP audio; Works at lower resolutions (i.e., 4K and 1080p); TPE Jacket; Outside Cable Diameter: 4.3mm
  • 3 m
  • USB Type-C Straight Male
  • DisplayPort Straight Male
  • 144 Hz
  • High Dynamic Range (HDR) supported USB Type-C DisplayPort Alternate Mode
  • Black, Grey
Specifications
Bandwidth
32400 MB/s
Cable diameter
4.3 mm
Cable length
3 m
Cable type
Round cable
Chipset
VL103
Compliance certificates
RoHS
Connector 1
USB Type-C
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
DisplayPort
Connector 2 form factor
Straight
Connector 2 gender
Male
DisplayPort version
1.4
HDCP
Yes
HDCP version
1.4/2.2/2.3
High Dynamic Range (HDR) supported
Yes
Jacket material
Thermoplastic elastomer (TPE)
Latching connectors
Yes
Master (outer) case height
350 mm
Master (outer) case length
300 mm
Master (outer) case width
300 mm
Maximum refresh rate
144 Hz
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
-20 - 70 °C
Package depth
100 mm
Package height
100 mm
Package weight
80 g
Package width
150 mm
Plug and Play
Yes
Product colour
Black, Grey
Products per master (outer) case
100 pc(s)
Refresh rate at maximum resolution
60 Hz
Storage temperature (T-T)
-40 - 70 °C
Supported graphics resolutions
800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768, 1280 x 768 (WXGA), 1280 x 800, 1280 x 800 (WXGA), 1280 x 960, 1360 x 768 (WXGA), 1400 x 1050 (SXGA+), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1200 (WUXGA), 2560 x 1080, 3440 x 1440, 3840 x 2160, 4096 x 2160, 5120 x 1440, 5120 x 2880, 7680 x 4320
Sustainability compliance
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
111 g

Leaflet

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Price history over the last 6 months
StarTech.com 10ft (3m) USB-C to DisplayPort Adapter Cable, 8K 60Hz, 4K 144Hz, HDR, USB Type-C to DP 1.4 Video Converter Cable, USB4/Thunderbolt 3/4 Compatible
Current
R897
Lowest
R768
Highest
R897
Change 24H
+R60   +7%
Week
+R68   +8%
Month
+R62   +7%

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