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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included

StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
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R3,525
+R12 Reward
Clone M.2 NVMe drives without a host computer, or access the drives when connected to a computer via USBThis M.2 NVMe drive duplicator with a USB 3.2 Gen2x2 (20Gbps) host port offers high-speed duplication capabilities of up to 90GB per minute, providing efficient and fast cloning of storage devices... Read More
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Stock 19 Code 1182829 Brand StarTech Model M2-HDD-DUPLICATOR-N1 Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Clone M.2 NVMe drives without a host computer, or access the drives when connected to a computer via USB

This M.2 NVMe drive duplicator with a USB 3.2 Gen2x2 (20Gbps) host port offers high-speed duplication capabilities of up to 90GB per minute, providing efficient and fast cloning of storage devices.

High-Speed M.2 NVMe Duplication

Clone or duplicate M.2 NVMe solid-state drives (SSDs) without the need for a computer. This device requires no drivers or software and offers high-performance sector-by-sector duplication rates of up to 90GBpm and works with any file format, copying the entire drive.

NVMe Drive Access over USB 3.2 Gen2x2

The USB 20Gbps host connection enables external access and storage functionality for M.2 NVMe drives, facilitating data transfer between different computers without the need for internal drive installation.

Compact and User-Friendly

The device has a small form factor, requiring minimal desktop or storage space. LEDs display progress, status, and power, while an audible buzzer confirms duplication completion. The device features active and passive cooling to ensure optimal performance.

The top-loading (toaster-style) design accommodates all PCIe M.2 (M-Key) drives, including those with pre-installed heat sinks. The device supports 4Kn sector size. Please note that the target disk must be equal to or larger than the source disk.

The StarTech.com Advantage

StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included. Product type: HDD/SSD duplicator, Number of simultaneous copies: 1 copies, Interface: USB 3.2 Gen 2 (3.1 Gen 2). SSD interface: M.2. Power consumption (typical): 0.1 W, AC input voltage: 100 - 240 V, Input current: 0.6 A. Dimensions (WxDxH): 77 x 77 x 44 mm, Weight: 129 g. Package width: 160 mm, Package depth: 90 mm, Package height: 95 mm

Key Highlights
  • STANDALONE M.2 DUPLICATOR: Clone or duplicate M.2 NVMe solid-state drives (SSDs) without the need for a computer; High performance sector-by-sector duplication rates of up to 90GBpm; Works with any file format and copies the entire drive
  • M.2 DRIVE DOCK: USB 3.2 Gen2x2 (20Gbps) host connection enables external access and storage functionality for M.2 NVMe drives, facilitating data transfer between different computers without the need to install the drives internally
  • COMPACT & USER-FRIENDLY: Small form factor requires minimal desktop or storage space; LEDs indicate power, progress, and SMART status; Audible buzzer confirms duplication completion; Active and passive cooling ensure optimal performance
  • COMPATIBILITY: No drivers or software required; Top-loading (toaster-style) design ensures all PCIe M.2 (M-Key) will fit, even those with pre-installed heat sinks; Supports 4Kn sector size; Target disk must be equal to or larger than the source disk
  • APPLICATIONS: Standalone solution for cloning M.2 NVMe drives without using computer resources; Ideal for data backup, hardware upgrades, IT system imaging and support tasks, routine maintenance, and educational environments
  • HDD/SSD duplicator
  • 1 copies
  • Interface: USB 3.2 Gen 2 (3.1 Gen 2)
  • Housing material: Plastic
  • 90 GB/min
  • 77 x 77 x 44 mm
  • Black
Specifications
AC adapter included
Yes
AC input voltage
100 - 240 V
Cables included
USB Type-A to USB Type-C, USB Type-C to USB Type-C
Chipset
JMS586U
Compliance certificates
RoHS
Dimensions (WxDxH)
77 x 77 x 44 mm
Duplicator operating modes
Copy
Fan diameter
6 cm
Hot-swap drive bays
No
Housing material
Plastic
Included power plug types
ANZ, EU, NA, UK
Input current
0.6 A
Interface
USB 3.2 Gen 2 (3.1 Gen 2)
LED indicators
Yes
Manual
Yes
Master (outer) case height
220 mm
Master (outer) case length
338 mm
Master (outer) case width
500 mm
Number of fans
1 fan(s)
Number of simultaneous copies
1 copies
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
5 - 55 °C
Output current
2 A
Output voltage
12 V
Package depth
90 mm
Package height
95 mm
Package weight
140 g
Package width
160 mm
Plug and Play
Yes
Power consumption (typical)
0.1 W
Power plug type
Type M
Product colour
Black
Product type
HDD/SSD duplicator
Products per master (outer) case
20 pc(s)
SSD interface
M.2
SSD support
Yes
Storage temperature (T-T)
-20 - 55 °C
Sustainability compliance
Yes
Transfer rate
90 GB/min
USB connector type
USB Type-C
Weight
129 g

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Manual

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Price history over the last 6 months
StarTech.com 1:1 M.2 NVMe Drive Duplicator, Standalone M.2 SSD Cloner/Copier up to 90GBpm, USB 3.2 20Gbps M.2 Dual-Bay Drive Dock, USB-C/A Cables Included
Current
R3,525
Lowest
R3,472
Highest
R3,907
Change 24H
+R41   +1%
Week
-R158   -4%
Month
-R61   -2%

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