We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Charge the phone using the supplied or compatible fast wired charger to reach up to 65% charge in about 30 minutes. Use Smart Switch to transfer contacts, photos and apps from your previous device, and sign in with your Samsung account to enable One UI features and cloud services. Access camera modes and AI tools (Photo Assist, Generative Edit, My Filters) from the Camera app to capture and edit photos and videos; use Auto Trim in the Gallery or editing tools to create short highlight reels. Enable Dual SIM settings to configure NanoSIM and eSIM usage, and manage connectivity in the network settings for 5G and Wi‑Fi preferences.
For best camera and display results, keep the system software up to date and enable ProVisual Engine and Vision Booster in display and camera settings. Use a compatible fast charger for rapid charging cycles and avoid extreme temperatures to preserve battery health. Back up important data regularly and use Smart Switch for secure transfers when setting up the device.
