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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium

Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
36 mo.
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
R21,442
Simple. ImpactfulGalaxy S25 Ultra's rounded design expresses a unified identity for the Galaxy S Series. With it's sleek and strong titanium frame, and a built-in S Pen, it's an ultra-modern, vision of bold design.Ring in the next era of mobile AI with an AI companion who's one step ahead of your ev... Read More
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Stock Out Of StockNo Stock Code 106095 Brand SAMSUNG Model SM-S938BZKDEEE Warranty 3 Years

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Simple. Impactful
Galaxy S25 Ultra's rounded design expresses a unified identity for the Galaxy S Series. With it's sleek and strong titanium frame, and a built-in S Pen, it's an ultra-modern, vision of bold design.

Ring in the next era of mobile AI with an AI companion who's one step ahead of your every need. Just let natural conversation guide the way to checking off everyday tasks with ease.

Productivity, enhanced with voice call summary
Get AI-powered run-downs to keep your client calls straight. Recording, transcribing, and summarising calls are much simpler with Call Transcript. Expect smooth communication that picks up right where you left off with your clients.

Find the words you need with Writing Assist
Perfectly crafted professional emails, at your fingertips. Whatever you want to say and in whatever tone or topic, Writing Assist provides you a variety of options so you can communicate more effectively with your clients.

Government-grade security
The Personal Data Engine combines and processes your primary data and provides tailored suggestions. It encrypts this data and saves it on your device with Knox Vault, making it inaccessible to anyone else.

The most powerful processor, customised for Galaxy
Introducing our most powerful processor, customized for Galaxy. With improved real-time ray tracing and Vulkan optimisation, dive deep into the action with ultra-smooth gameplay thanks to Snapdragon® 8 Elite Mobile Platform for Galaxy.

Upscaled with precision. See the difference.
ProScaler enhances resolution by using advanced AI-algorithm processing to deliver a viewing experience in high definition without having to adjust the display settings.

Unparalleled battery life
Our pioneering mDNIe technology has been built into our custom-made AP, and with software optimisation, battery usage time is enhanced so you can enjoy hours of watching videos.

The sharpest details from every angle
From Ultra Wide shots to our Telephoto camera, photos are clear and vivid at any angle. Our AI enhanced ProVisual Engine then improves colour and details for next-level clarity.

A sound studio at your fingertips
Filter out unwanted background noise from your videos and make them share-worthy with Audio Eraser. Galaxy AI fine-tunes your audio by adjusting different types of sound including voices, music, wind and more.

Support for a new era of work
Galaxy Enterprise Edition helps you take productivity even further, while keeping your business secure. You don’t even need to have a dedicated IT department to benefit. Plus, you’ll get 3 years of enhanced business support, and 7 years of security and maintenance releases.
Simple. Impactful

Simple. Impactful

Galaxy S25 Ultra's rounded design expresses a unified identity for the Galaxy S series. With its sleek and strong titanium frame and a built-in S Pen, it's an ultra-modern, vision of bold design.

Looks sleek, built tough

Shielded in a strong titanium frame, reinforced by Corning® Gorilla® Armor 2 display glass and with an IP68 rating for water and dust resistance, take this Galaxy further than you thought possible.
Looks sleek, built tough
Personalised briefings for your day

Personalised briefings for your day

Get personalised briefings throughout the day from the all-new Now Brief. Start your morning with a run-down of the day ahead, such as checking your latest Energy Score and reminders of a busy schedule. Then, recap on the day's events in the evening with daily activity insights.

A sound studio at your fingertips

Filter out unwanted background noise from your videos and make them share-worthy with Audio Eraser. Galaxy AI fine-tunes your audio by adjusting different types of sound including voices, music, wind and more.
A sound studio at your fingertips
The future of health, now made personal

The future of health, now made personal

Keep up with your health goals by tracking your Energy Score. Sync with Galaxy Watch or Ring and receive personalised insights and coaching such as an analysis of your sleep, activity and heart rate.

Personal data stays personal

The Personal Data Engine combines and processes your primary data and provides tailored suggestions. It encrypts this data and saves it on your device with Knox Vault, making it inaccessible to anyone else. You can even monitor the security of other Galaxy devices right from your Galaxy smartphone.
Personal data stays personal
Unrivaled Nightography video. Less noise, more clarity

Unrivaled Nightography video. Less noise, more clarity

Now you can shoot in improved 10-bit HDR for a more stunning videography experience. Our advanced AP also delivers more precise noise removal meaning you won't have to worry about grainy night footage again.

The sharpest details from Wide to Tele and even Ultra Wide

From Ultra Wide shots to our Telephoto camera, photos are clear and vivid at any angle. Our AI enhanced ProVisual Engine then improves colour and details for next-level clarity.
The sharpest details from Wide to Tele and even Ultra Wide
The most powerful processor customised for Galaxy

The most powerful processor customised for Galaxy

Introducing our most powerful processor, customised for Galaxy. With improved real-time ray tracing and Vulkan optimisation, dive deep into the action with ultra-smooth gameplay thanks to Snapdragon® 8 Elite Mobile Platform for Galaxy.

Clearer, more vivid viewing by ProScaler

ProScaler enhances resolution by using advanced AI-algorithm processing to deliver a viewing experience in high definition without having to adjust the display settings.
Clearer, more vivid viewing by ProScaler
Unparalleled battery life

Unparalleled battery life

Our pioneering mDNIe technology has been built into our custom-made AP, and with software optimisation, battery usage time is enhanced so you can enjoy hours of watching videos.

All new One UI 7, built for AI

Get access to your Now Brief alerts, music and more from the Now Bar. The new home screen is all yours with highly-customisable layouts and new widgets. Live notifications let you monitor on-going activities such as voice recordings on the Now Bar, status bar or at the top of your notification panel.
All new One UI 7, built for AI
Key Highlights
  • Galaxy AI. The hyper-intelligent partner who gets you
  • Next-gen ProVisual Engine. Our best camera and editing experience
  • The most powerful processor custom-made for Galaxy
  • 17.5 cm (6.9") 3120 x 1440 pixels
  • Snapdragon 8 Elite
  • 12 GB 256 GB
  • 5G Dual SIM NanoSIM + eSIM
  • 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be) Bluetooth 5.4 Near Field Communication (NFC)
  • Quad camera 200 MP 50 MP 50 MP 10 MP
  • 5000 mAh Wireless charging
  • Android 15 One UI 7.0
Specifications
3G bands supported
850,900,1900,2100 MHz
3G standards
UMTS, WCDMA
4G bands supported
700,800,850,900,1500,1800,1900,2100,2300,2500,2600 MHz
4G data rate (max)
2000 Mbit/s
4G standard
LTE-TDD & LTE-FDD
5G bands supported
700,800,850,900,1500,1800,1900,2100,2300,2500,2600,3500,3700 MHz
5G data rate (max)
4.66 Gbit/s
5G standard
Sub6 FDD, Sub6 SDL, Sub6 TDD
AC adapter included
No
Accelerometer
Yes
AI processor family
Qualcomm
Ambient light sensor
Yes
Audio formats supported
3GA, AAC, AMR, APE, AWB, DFF, DSF, FLAC, IMY, M4A, Mid, MIDI, MP3, MXMF, OGA, OGG, OTA, RTTTL, RTX, WAV, XMF
Auto focus
Yes
Barometer
Yes
Battery capacity
5000 mAh
Battery endurance in cycles
2000
Battery endurance per cycle
2694 min
BeiDou
Yes
Bluetooth
Yes
Bluetooth version
5.4
Brand specific technologies
Always-on display
Camera image formats supported
DNG, HEIF, JPEG
Compatible memory cards
Not supported
Depth
8.2 mm
Digital zoom
100x
Display brightness
1500 cd/m²
Display diagonal
17.5 cm (6.9")
Display number of colours
16 million colours
Display resolution
3120 x 1440 pixels
Display technology marketing name
Dynamic AMOLED 2X
Energy efficiency class
B
Energy efficiency scale
A to G
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Flash type
LED
Form factor
Bar
Fourth rear camera aperture number
2.4
Fourth rear camera pixel size
1.12 µm
Fourth rear camera resolution (numeric)
10 MP
Front camera aperture number
2.2
Front camera field of view (FOV) angle
80°
Front camera pixel size
1.12 µm
Front camera resolution (numeric)
12 MP
Front camera sensor size
1/3.2"
Front camera type
Single camera
Galileo
Yes
Geomagnetic sensor
Yes
GLONASS
Yes
GPS (satellite)
Yes
Gyroscope
Yes
Hall sensor
Yes
Headphone connectivity
USB Type-C
Height
162.8 mm
Image stabilizer
Yes
Image stabilizer type
Optical Image Stabilization (OIS)
Internal storage capacity
256 GB
International Protection (IP) code
IP68
Maximum frame rate
240 fps
Maximum refresh rate
120 Hz
MIMO
Yes
Mobile network generation
5G
Model
Galaxy S25 Ultra
Modulation
4096-QAM
Near Field Communication (NFC)
Yes
Night mode
Yes
Operating system installed
Android 15
Optical zoom
10x
Panel type
AMOLED
Panorama
Yes
Pixel density
500 ppi
Platform
Android
Portrait mode
Yes
Position location
Yes
Processor boost frequency
4.47 GHz
Processor cores
8
Processor family
Snapdragon
Processor model
8 Elite
Product colour
Black, Titanium
Proximity sensor
Yes
Quasi-Zenith Satellite System (QZSS)
Yes
RAM capacity
12 GB
Rear camera aperture number
1.7
Rear camera field of view (FOV) angle
85°
Rear camera flash
Yes
Rear camera pixel size
0.6 µm
Rear camera resolution (numeric)
200 MP
Rear camera sensor size
1/1.3"
Rear camera type
Quad camera
Repairability class
C
Repairability index
3.2
Repeated free fall reliability class
A
Resolution at capture speed
1280x720@30fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@30fps, 3840x2160@60fps
Rounded display corners
Yes
Screen shape
Flat
Second rear camera aperture number
3.4
Second rear camera field of view (FOV) angle
22°
Second rear camera pixel size
0.7 µm
Second rear camera resolution (numeric)
50 MP
Second rear camera sensor size
1/2.52"
SIM card capability
Dual SIM
SIM card type
NanoSIM + eSIM
Slow motion mode
Yes
Slow motion rate
240fps in FHD, 120fps in UHD
Third rear camera aperture number
1.9
Third rear camera field of view (FOV) angle
120°
Third rear camera pixel size
0.7 µm
Third rear camera resolution (numeric)
50 MP
Third rear camera sensor size
1/2.52"
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
USB connector type
USB Type-C
USB port
Yes
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C required charging power (max)
45 W
USB Type-C required charging power (min)
10 W
USB version
3.2 Gen 1 (3.1 Gen 1)
User interface (UI)
One UI 7.0
Video capture resolution (max)
4320 x 7680 pixels
Video formats supported
3G2, 3GP, AVI, FLV, M4V, MKV, MP4, WEBM
Video recording modes
720p, 1080p, 2160p, 4320p
Weight
218 g
Wi-Fi
Yes
Wi-Fi Direct
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
77.6 mm
Wireless charging
Yes

Energy label

Open Energy label

PDF

Open PDF

Leaflet

Open Leaflet
Price history over the last 6 months
Samsung Galaxy S25 Ultra SM-S938B/DS 17.5 cm (6.9 inch) Dual SIM Android 15 5G USB Type-C 12 GB 256 GB 5000 mAh Black, Titanium
Current
R21,442
Lowest
R16,105
Highest
R25,665
Change 24H
+R4,180   +24%
Week
+R4,180   +24%
Month
-R2,001   -9%

Write a review

Rating *
Your name will be shown publicly – you can use a nickname. We invite buyers to write reviews; we check reviews before publishing and publish critical ones too.

Expert reviews

Independent reviews by tech media

techradar.com
9/10

“Goodbye, all those Note vestiges, and hello to new, or at least more consistent, design language. The all-new Samsung Galaxy S25 Ultra finally looks like a part of the Galaxy S Family, sharing the same flat band wrapping around its body.”

Read the full review at techradar.com →
stuff.tvDan
8/10

Verdict: While there are numerous under-the-skin enhancements, a refined design, more power and revamped ultrawide camera, this year's Galaxy S25 Ultra is ultimately a small year-on-year update and disappoints. A slew of new Galaxy AI features isn't enough to exci...

Pros
  • Pros
  • Simply outstanding performance
  • Largely unchanged cameras still among the best in class
  • Refined design and tougher build
  • Galaxy AI finally starting to feel like a cohesive whole
Cons
  • Cons
  • Beaten on battery by cheaper rivals using newer tech
  • Few meaningful hardware changes from the last-gen phone
  • S Pen a downgrade on last year
Read the full review at stuff.tv →
whathifi.comLewis

Verdict: While it requires further testing to assess its true capabilities, the S25 Ultra makes a strong first impression with its big, bold and responsive screen; and it even has a new AV feature to get excited about...

Pros
  • Large, punchy and responsive display
  • New ProScaler feature has major AV potential
  • Refined design looks and feels great
Cons
  • Needs further testing
Read the full review at whathifi.com →

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Smartphone Apple iPhone 17 6.3 inch Dual SIM 256 GB Lavender, A19, iOS 26, IP68 Smartphone Apple iPhone 17 6.3 inch Dual SIM 256 GB Lavender, A19, iOS 26, IP68
Brand: Apple Stock: 113
Smartphone Apple iPhone 17 6.3 inch Dual SIM 256 GB Lavender, A19, iOS 26, IP68
The Apple iPhone 17 in Lavender features a 6.3" (16 cm) Ceramic Shield 2 display with a 2622 x 1206 resolution and ProMotion up to 120 Hz. Powered by ..
R19,986
Ex Tax:R17,379
1 supplier Reward +R72
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