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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black

Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
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R12,032
+R41 Reward
HUAWEI Nova 14 PRO is a 4G smartphone with a 6.78" (17.2 cm) 2776 × 1224 display, Hi-Silicon Kirin 8020 processor up to 1.3 GHz, 12 GB of RAM and 512 GB internal storage. The device has a triple rear camera system with a 50 MP main sensor and a 50 MP front camera. It supports Dual SIM (NanoSIM), USB... Read More
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Stock 1 Code 1721833 Brand HUAWEI Model 40-62-3521 Warranty 2 Years

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HUAWEI Nova 14 PRO is a 4G smartphone with a 6.78" (17.2 cm) 2776 × 1224 display, Hi-Silicon Kirin 8020 processor up to 1.3 GHz, 12 GB of RAM and 512 GB internal storage. The device has a triple rear camera system with a 50 MP main sensor and a 50 MP front camera. It supports Dual SIM (NanoSIM), USB Type-C connection and is powered by a 5500 mAh battery. The phone weighs 207 g and is finished in black.

Advantages

The large high-resolution display provides clear visuals for multimedia and web content. Ample 12 GB RAM and 512 GB storage enable smooth multitasking and extensive local media storage. The 50 MP triple camera setup and 50 MP front camera deliver detailed photos for everyday use. A 5500 mAh battery offers extended runtime between charges, while Dual SIM support allows simultaneous use of two mobile numbers.

Suitable for

  • Multimedia consumption (video, streaming, web browsing)
  • Everyday multitasking and productivity apps
  • Mobile photography and social media content
  • Users needing long battery life and dual SIM capability

Key specifications

  • Display: 6.78" (17.2 cm), 2776 × 1224 pixels
  • Processor: Hi-Silicon Kirin 8020 up to 1.3 GHz
  • Memory: 12 GB RAM
  • Storage: 512 GB internal
  • Rear cameras: Triple system with 50 MP main sensor, plus 12 MP and 8 MP auxiliary sensors
  • Front camera: 50 MP
  • Battery: 5500 mAh
  • Network: 4G, Dual SIM (NanoSIM)
  • Wireless: Wi‑Fi (802.11a/b/g/n/ac/ax/be), Bluetooth 5.2, NFC
  • Operating system: EMUI 15.0
  • Weight: 207 g
  • Colour: Black

How to use

Switch on the phone using the side power button and follow the on-screen setup to register your accounts, insert up to two NanoSIM cards for mobile connectivity and configure Wi‑Fi and Bluetooth as needed. Use the home screen and app drawer to access installed applications; the camera app provides modes for photo, video and portrait shooting. Charge the device with a compatible USB Type-C charger and manage battery settings in the system menu to optimise runtime.

Recommendations

For longer battery life, reduce display brightness, disable unused wireless features (such as NFC or Bluetooth) when not needed, and enable battery saving modes in EMUI. Store large media files on the internal 512 GB storage and back up important data to cloud services. Use an official or certified charger and a protective case to maintain device condition.
Key Highlights
  • Multimedia consumption (video, streaming, web browsing)
  • Everyday multitasking and productivity apps
  • Mobile photography and social media content
  • Users needing long battery life and dual SIM capability
  • Display: 6.78" (17.2 cm), 2776 × 1224 pixels
  • Processor: Hi-Silicon Kirin 8020 up to 1.3 GHz
  • Memory: 12 GB RAM
  • Storage: 512 GB internal
  • Rear cameras: Triple system with 50 MP main sensor, plus 12 MP and 8 MP auxiliary sensors
  • Front camera: 50 MP
  • Battery: 5500 mAh
  • Network: 4G, Dual SIM (NanoSIM)
  • Wireless: Wi‑Fi (802.11a/b/g/n/ac/ax/be), Bluetooth 5.2, NFC
  • Operating system: EMUI 15.0
  • Weight: 207 g
  • Colour: Black
Specifications
3G standards
UMTS
4G standard
LTE-TDD & LTE-FDD
5G standard
Not supported
AC adapter included
Yes
Ambient light sensor
Yes
Auto focus
Yes
Battery capacity
5500 mAh
BeiDou
Yes
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth profiles
AAC, LDAC, SBC
Bluetooth version
5.2
Cables included
USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Colour temperature sensor
Yes
Compatible memory cards
Not supported
Depth
7.78 mm
Digital zoom
30 x
Display brightness
1200 cd/m²
Display diagonal
6.78 "
Display number of colours
1.07 billion colours
Display resolution
2776 x 1224
E-mail
Yes
Electronic compass
Yes
Fingerprint reader
Yes
Flash type
LED
Flicker sensor
Yes
Form factor
Bar
Front camera aperture number
2
Front camera resolution
8192 x 6144
Front camera resolution (numeric)
50 MP
Front camera type
Dual camera
Galileo
Yes
Geotagging
Yes
GLONASS
Yes
GPS (satellite)
Yes
Gravity sensor
Yes
Gyroscope
Yes
Headphone connectivity
USB Type-C
Height
163.4 mm
High Dynamic Range (HDR) supported
Yes
Huawei Mobile Services (HMS)
No
Image stabilizer
Yes
Image stabilizer type
Optical Image Stabilization (OIS)
Infrared sensor
Yes
Internal storage capacity
512 GB
Maximum refresh rate
120 Hz
MIMO
Yes
Mobile network generation
4G
Near Field Communication (NFC)
Yes
Night mode
Yes
Optical zoom
3 x
Package depth
224 mm
Package height
383 mm
Package weight
505 g
Package width
230 mm
Panel type
OLED
Panorama
Yes
Pixel density
449 ppi
Platform
Android
Portrait mode
Yes
Position location
Yes
Processor cores
8
Processor family
Hi-Silicon
Processor frequency
1.3 GHz
Processor model
Kirin 8020
Product colour
Black
Protective case
Yes
Proximity sensor
Yes
Quasi-Zenith Satellite System (QZSS)
Yes
Quick start guide
Yes
RAM capacity
12 GB
Rear camera flash
Yes
Rear camera resolution
8192 x 6144
Rear camera resolution (numeric)
50 MP
Rear camera type
Triple camera
Refurbished
No
Screen protector
Yes
Second front camera aperture number
2.2
Second front camera resolution (numeric)
8 MP
Second rear camera aperture number
2.4
Second rear camera resolution (numeric)
12 MP
Short Message Service (SMS)
Yes
SIM card capability
Dual SIM
SIM card ejector pin
Yes
SIM card type
NanoSIM
Slow motion mode
Yes
Smile detection
Yes
Subscription type
No subscription
Third rear camera aperture number
2.2
Third rear camera resolution (numeric)
8 MP
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Touch response rate
300 Hz
USB connector type
USB Type-C
USB Type-C charging port
Yes
USB version
2.0
User interface (UI)
EMUI 15.0
Vibrating alert
Yes
Video call
Yes
Video capture resolution (max)
3840 x 2160
Warranty card
Yes
Weight
0.207 kg
Wi-Fi positioning
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
Width
75 mm
Price history over the last 6 months
Smartphone HUAWEI Nova 14 PRO — 6.78 inch (17.2 cm), Kirin 8020 1.3 GHz, 12 GB RAM, 512 GB, 50 MP triple, 5500 mAh, Dual SIM, Black
Current
R12,032
Lowest
R8,575
Highest
R12,255
Change 24H
+R1,557   +15%
Week
+R1,610   +15%
Month
+R1,536   +15%

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