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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black

SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
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R4,165
+R15 Reward
The OpenComm2 UC 2025 Upgrade offers an open-ear design for all-day comfort and situational awareness. 7th generation bone conduction technology ensures crystal-clear audio while an adjustable, dual noise-canceling microphone delivers high-quality calls. The Shokz Loop120 adapter ensures seamless co... Read More
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Stock 22 Code 2409944 Brand SHOKZ Model C120-AC-BK Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
The OpenComm2 UC 2025 Upgrade offers an open-ear design for all-day comfort and situational awareness. 7th generation bone conduction technology ensures crystal-clear audio while an adjustable, dual noise-canceling microphone delivers high-quality calls. The Shokz Loop120 adapter ensures seamless connectivity on Mac or PC. USB-C charging is supported.

SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black. Product type: Headset. Connectivity technology: Wireless, Bluetooth. Recommended usage: Office/Call center. Wireless range: 29 m. Cable length: 1 m. Weight: 35 g. Product colour: Black

Key Highlights
  • Advanced Open-Ear Design: Unlike traditional headsets that cover your ears and cut you off from your surroundings, OpenComm2 UC 2025 Upgrade’s open-ear design keeps you connected to the world without compromising on comfort or audio quality
  • Lightweight and Easy: Weighing only 35g, the OpenComm2 UC 2025 Upgrade is remarkably light and portable
  • Effortless Comfort: With a flexible wraparound frame and soft silicone finish, the OpenComm2 UC delivers easy, effortless, all-day wear
  • Crystal-Clear Calls: Bring conversations to life and take calls with crystal-clear audio, thanks to a noise-canceling boom mic with the optimized Qualcomm CVC noise reduction algorithm, background noise is significantly reduced. This ensures improved call quality and clearer vocals, even in noisy environments
  • Outstanding- Audio Quality: Never miss a word during important calls with 7th-generation bone conduction technology and PremiumPitch™ 2.0. The OpenComm2 UC 2025 Upgrade accurately picks up and equalizes medium and high-frequency vocals, ensuring you hear every word distinctly and without distortion
  • Designed for Flexible and Friendly Office Use PC and Mac Compatibility: Whether you're working on PC or Mac, the Shokz Loop120 wireless adapter keeps your connection stable and uninterrupted. Move freely while always staying connected with a wireless range of up to 30m/98ft. Simply plug in your wireless adapter and start working
  • Zoom Certified: The OpenComm2 UC 2025 Upgrade is optimized for seamless software integration. Control Zoom functions via the dedicated headset buttons and enjoy convenient functionality, silky-smooth calls, and seamless collaboration
  • Stay Connected and Situationally Aware: Working from home, in the office, or on the go often requires situational and sensory awareness. With the OpenComm2 UC 2025 Upgrade’s open-ear design you’re always connected to your surroundings so you never miss a beat
  • Moisture-Resistant Durability: Worry less about splashes and light spills with IP55 water-resistant durability and the microphone’s water-resistant acoustic mesh
  • Shokz Connect: Shokz Connect supports Android firmware upgrades. Never miss a function upgrade, and keep your headset up to date with the latest firmware so you can perform at your best
  • Black Office/Call center Ear-hook Headset
  • Wireless USB connectivity Bluetooth 29 m
  • Microphone type: Boom 38 dB
  • Lithium 183 mAh
Specifications
AC adapter included
No
Battery capacity
183 mAh
Battery operated
Yes
Battery recharge time
1 h
Battery technology
Lithium
Battery voltage
5.25 V
Bluetooth
Yes
Bone conduction sensor
Yes
Cable colour
Black
Cable length
1 m
Cables included
USB Type-A
Charging source
USB
Clear sound
Yes
Compatible products
Laptops, Desktops, Cellphones
Connectivity technology
Wireless
Control type
Touch
Country of origin
China
Depth
170 mm
Detachable cable
Yes
Easy pairing
Yes
Frequency response (talk mode)
20 - 20000 Hz
Height
68.3 mm
Housing material
Plastic, Titanium
Mac operating systems supported
Yes
Master (outer) case gross weight
10.3 kg
Master (outer) case height
445 mm
Master (outer) case length
375 mm
Master (outer) case width
300 mm
Microphone mute
Yes
Microphone noise-canceling
Yes
Microphone sensitivity
38 dB
Microphone type
Boom
Mobile operating systems supported
Yes
Noise canceling
Yes
Noise canceling type
Active
Number of batteries supported
1
Number of microphones
1
On/off switch
Yes
Operating keys
Answer/end call, Bluetooth pairing, Mute, Reject call, Volume +, Volume -
Package depth
170 mm
Package height
68.3 mm
Package type
Box
Package weight
377 g
Package width
135 mm
Packaging content
1 x Headset, 1 x Hard Case, 1 x Legal Statement, 1 x Manual, 1 x Warranty Card, 1 x Type C Charge Cable, 1 x Shokz Loop120 Dongle (USB C adapter)
Plug and Play
Yes
Product colour
Black
Product type
Headset
Products per master (outer) case
24 pc(s)
Products per shipping (inner) case
1 pc(s)
Quick start guide
Yes
Recommended usage
Office/Call center
Shipping (inner) case gross weight
410 g
Shipping (inner) case height
17 cm
Shipping (inner) case length
13.5 cm
Shipping (inner) case width
6.8 cm
Sound pressure level (max)
96 dB
Standby time
336 h
Talk time (ANC off)
16 h
USB connectivity
Yes
USB connector
USB Type-C
Volume control
Touch
Warranty period
2 year(s)
Waste Electrical and Electronic Equipment (WEEE) compliance
Yes
Wearing style
Ear-hook
Weight
35 g
Width
135 mm
Windows operating systems supported
Yes
Wire material
Copper
Wireless charging
No
Wireless range
29 m

Leaflet

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Price history over the last 6 months
SHOKZ OpenComm2 UC 2025 Upgrade Wireless Bluetooth Bone Conduction Videoconferencing Headset with USB-C Charging Port and USB-C adapter | 16 Hr Talk Time, 29m Wireless Range, 1 Hr Charge Time | Includes Noise Cancelling Boom Mic and Dongle, Black
Current
R4,165
Lowest
R4,074
Highest
R4,615
Change 24H
+R53   +1%
Week
+R91   +2%
Month
-R78   -2%

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