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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black

Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
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R9,628
+R20 Reward
Samsung LS32D604UEUXXE, 81.3 cm (32"), 2560 x 1440 pixels, Dual QHD, 5 ms, Black Samsung LS32D604UEUXXE. Display diagonal: 81.3 cm (32"), Display resolution: 2560 x 1440 pixels, HD type: Dual QHD, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertic... Read More
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Stock 1 Code 2412507 Brand SAMSUNG Model LS32D604UEUXXE Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
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EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Samsung LS32D604UEUXXE, 81.3 cm (32"), 2560 x 1440 pixels, Dual QHD, 5 ms, Black

Samsung LS32D604UEUXXE. Display diagonal: 81.3 cm (32"), Display resolution: 2560 x 1440 pixels, HD type: Dual QHD, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in USB hub, USB hub version: 3.2 Gen 1 (3.1 Gen 1). Height adjustment. Product colour: Black

Key Highlights
  • 81.3 cm (32") IPS
  • Dual QHD 2560 x 1440 pixels 16:9
  • 100 Hz 5 ms 350 cd/m² 1000:1
  • Flicker-free technology
  • 21 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
12 cm
Built-in camera
No
Built-in KVM switch
Yes
Built-in speaker(s)
No
Built-in USB hub
Yes
Cables included
Daisy chain cable, DisplayPort, USB Type-C
Charging port type
USB Type-C
Contrast ratio (typical)
1000:1
Depth (with stand)
220 mm
Depth (without stand)
41.8 mm
Display brightness (typical)
350 cd/m²
Display diagonal
81.3 cm (32")
Display number of colours
1.07 billion colours
Display resolution
2560 x 1440 pixels
DisplayPort out quantity
1
DisplayPort out version
1.4
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
31 kWh
Energy efficiency class (HDR)
F
Ethernet LAN
Yes
Flicker-free technology
Yes
HD type
Dual QHD
HDCP
Yes
HDCP version
2.2/2.3
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.0
Headphone out
Yes
Headphone outputs
1
Height (with stand)
585 mm
Height (without stand)
424.7 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
Manual
Yes
Market positioning
Consumer
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Number of USB Type-B upstream ports quantity
1
Number of USB Type-C upstream ports quantity
1
Operating relative humidity (H-H)
10 - 80%
Operating system version
Windows 11
Operating temperature (T-T)
0 - 40 °C
Package depth
546 mm
Package height
160 mm
Package weight
9.2 kg
Package width
798 mm
Panel type
IPS
Picture-in-Picture
Yes
Pivot
Yes
Pivot angle
92 - 92°
Power cable length
1.5 m
Power consumption (max)
160 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
21 W
Power supply type
Internal
Product colour
Black
Response time
5 ms
RJ-45 ports quantity
1
Screen shape
Flat
sRGB coverage (typical)
99%
Stand included
Yes
Sustainability certificates
EPEAT Gold, TCO
Total amount of recyclable materials
50%
Touchscreen
No
USB charging port
Yes
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
1
VESA mounting
No
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
2 year(s)
Weight (with stand)
7.2 kg
Weight (without stand)
4.7 kg
Width (with stand)
713.9 mm
Width (without stand)
713.9 mm

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Price history over the last 6 months
Samsung LS32D604UEUXXE computer monitor 81.3 cm (32 inch) 2560 x 1440 pixels Dual QHD Black
Current
R9,628
Lowest
R5,465
Highest
R9,628
Change 24H
+R4,131   +75%
Week
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