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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung BN59-01386B Smart TV Remote Control for 2022 QLED, Neo QLED, Crystal UHD TVs with Solar Charging, Voice Control, and Streaming Shortcuts - Black

Samsung BN59-01386B Smart TV Remote Control for 2022 QLED, Neo QLED, Crystal UHD TVs with Solar Charging, Voice Control, and Streaming Shortcuts - Black
Samsung BN59-01386B Smart TV Remote Control for 2022 QLED, Neo QLED, Crystal UHD TVs with Solar Charging, Voice Control, and Streaming Shortcuts - Black
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R1,645
+R5 Reward
Control your 2022 Samsung Smart TV with the BN59-01386B remote, featuring solar charging, voice control, and dedicated streaming buttons. This eco-friendly remote eliminates disposable batteries and works with Bixby, Alexa, and Google Assistant.OverviewThe Samsung BN59-01386B is the official remote ... Read More
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Stock 4 Code 3541907 Brand SAMSUNG Model BN59-01386B Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Control your 2022 Samsung Smart TV with the BN59-01386B remote, featuring solar charging, voice control, and dedicated streaming buttons. This eco-friendly remote eliminates disposable batteries and works with Bixby, Alexa, and Google Assistant.

Overview

The Samsung BN59-01386B is the official remote for 2022 Samsung Smart TVs, including QLED, Neo QLED, and Crystal UHD series. It connects via Bluetooth and IR, supports voice commands, and has a built-in rechargeable battery that charges via solar panel or USB-C. Dedicated buttons for Netflix, Prime Video, Disney+, and Samsung TV Plus provide quick access to your favorite content.

What stands out

  • Solar charging plus USB-C backup
  • Voice control with Bixby, Alexa, or Google Assistant
  • Dedicated streaming buttons for popular services
  • Ambient Mode and Smart Hub shortcuts
  • Universal remote functionality for connected devices
  • Slim, ergonomic design made from recycled plastic

Technical details

  • Compatible with 2022 Samsung QLED, Neo QLED, Crystal UHD TVs (e.g., QN90B, QN85B, Q80B, Q70B, Q60B, BU8000 series)
  • Connectivity: Bluetooth and Infrared (IR)
  • Power: Solar charging, USB-C charging; built-in rechargeable lithium-ion battery
  • Operating range: up to 10 meters (Bluetooth)
  • Color: Black
  • Material: Eco-friendly recycled plastic
  • Indicator light for pairing/charging status

Our verdict

The BN59-01386B is the perfect replacement or spare remote for your 2022 Samsung TV, combining convenience and sustainability.

Specifications
Batteries included
Yes
Battery type
Built-in Rechargeable Lithium-ion
Brand
Samsung
Category
Smart TV Remote Control
Connectivity technology
Bluetooth, Infrared (IR)
EAN
5715063019795
Easy to install
Yes
Housing material
Eco-friendly Recycled Plastic
Mobile operating systems supported
Android, iOS
Model
BN59-01386B
Mounting type
Handheld
MPN
BN59-01386B
Number of configurable buttons
4
Operating relative humidity (H-H)
10 - 80 %
Operating temperature (T-T)
0 - 40 °C
Portable
No
Power source
Solar Charging, USB-C Charging
Product colour
Black
Software upgradeable
No
Warranty period
2 years
Weight
1 kg
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
Samsung BN59-01386B Smart TV Remote Control for 2022 QLED, Neo QLED, Crystal UHD TVs with Solar Charging, Voice Control, and Streaming Shortcuts - Black
Current
R1,645
Lowest
R1,525
Highest
R1,645
Change 24H
+R19   +1%
Week
—   
Month
—   

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