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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Salter BW11621SA3 Jewel Hex 28cm Fry Pan

Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
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R801
+R1 Reward
The Salter Jewel Hex 28cm Fry Pan combines innovative hexagonal non-stick technology with a durable forged aluminium construction, offering exceptional cooking performance and easy cleaning. Designed for modern kitchens, this pan is compatible with all hob types including induction, and features a s... Read More
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Stock 6 Code 2731940 Brand SALTER Model BW11621SA3 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
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The Salter Jewel Hex 28cm Fry Pan combines innovative hexagonal non-stick technology with a durable forged aluminium construction, offering exceptional cooking performance and easy cleaning. Designed for modern kitchens, this pan is compatible with all hob types including induction, and features a soft-touch Bakelite handle for comfortable grip.

Advantages

Experience superior non-stick performance with the PFOA-free hexagonal coating, which is scratch-resistant and ensures even heat distribution. The forged aluminium base provides excellent durability and induction compatibility, while the sleek black/graphite finish adds a contemporary touch to your cookware collection.

Suitable for

  • Everyday frying and sautéing
  • Use on gas, electric, ceramic, halogen, and induction hobs
  • Health-conscious cooking with minimal oil

Key specifications

  • Diameter: 28 cm
  • Material: Forged Aluminium
  • Non-Stick Coating: Hexagonal Non-Stick (PFOA-Free)
  • Handle Material: Soft-Touch Bakelite
  • Induction Compatible: Yes
  • Oven Safe: No
  • Dishwasher Safe: Yes (hand wash recommended)
  • Colour: Black / Graphite
  • Lid Included: No
  • Collection: Jewel Hex

Recommendations

For best results, use wooden or silicone utensils to preserve the non-stick coating. Hand washing is recommended to extend the life of the pan.

Specifications
Brand
Salter
Category
Frying Pans
Diameter
28 cm
Dishwasher proof
Yes
EAN
5054061435818
Easy to clean
Yes
Handles quantity
1
Internal coating
Hexagonal Non-Stick (PFOA-Free)
Lid included
No
Material
Forged Aluminium
Model
BW11621SA3
MPN
BW11621SA3
Non-stick coating
Yes
Product colour
Black / Graphite
Riveted handle
Yes
Shape
Round
Suitable for hob types
Gas, Electric, Ceramic, Halogen, Induction
Type
Fry Pan
Weight
1.2 kg
Price history over the last 6 months
Salter BW11621SA3 Jewel Hex 28cm Fry Pan
Current
R801
Lowest
R485
Highest
R891
Change 24H
+R310   +63%
Week
+R316   +65%
Month
+R314   +64%

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