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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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RZB TRIXY LED Downlight 9-15W 1650lm 3000K/4000K Switchable White On/Off

RZB TRIXY LED Downlight 9-15W 1650lm 3000K/4000K Switchable White On/Off
RZB TRIXY LED Downlight 9-15W 1650lm 3000K/4000K Switchable White On/Off
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R1,026
+R3 Reward
The RZB TRIXY LED Downlight (model 901717.002) is a versatile, high-performance recessed luminaire designed for general indoor lighting. With switchable power (9W/12W/15W) and colour temperature (3000K/4000K), it offers flexibility to suit various ambiances. Its slim design and easy installation mak... Read More
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Stock 100 Code 3023515 Brand RZB Model 901717.002 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The RZB TRIXY LED Downlight (model 901717.002) is a versatile, high-performance recessed luminaire designed for general indoor lighting. With switchable power (9W/12W/15W) and colour temperature (3000K/4000K), it offers flexibility to suit various ambiances. Its slim design and easy installation make it ideal for offices, corridors, and retail spaces.

Advantages

Switchable power and CCT allow customisation without changing the fixture. High luminous flux up to 1650 lm ensures bright, uniform light. Long lifetime >50,000h reduces maintenance costs. Energy efficiency class F (new ERP) ensures compliance with modern standards.

Suitable for

  • Office lighting
  • Corridors and hallways
  • Retail and showroom illumination
  • Residential living areas

Key specifications

  • Power consumption: 9W / 12W / 15W (switchable)
  • Luminous flux: up to 1650 lm (at 15W)
  • Colour temperature: 3000K / 4000K (switchable)
  • Colour rendering index: Ra > 80
  • Beam angle: 100°
  • Control: On/Off (non-dimmable)
  • Input voltage: 220-240V AC, 50/60Hz
  • Protection: IP20, Class II
  • Housing: Die-cast aluminium, plastic diffuser
  • Lifetime: >50,000h (L80/B10)
  • Cut-out diameter: 150 mm
  • Outer diameter: 165 mm
  • Installation depth: 60 mm
  • Energy efficiency class: F (new ERP scale)

Recommendations

For optimal performance, ensure proper ventilation and use with compatible dimmers if dimming is required (note: this model is on/off only). Suitable for ceiling thickness up to 25 mm.

Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240 V
Brand
RZB
Bulb technology
LED
Bulb type
LED
Category
LED Downlight
Colour temperature (max)
4000 K
Colour temperature (min)
3000 K
Depth
60 mm
Diameter
165 mm
Dimmable
No
EAN
4051859713111
Energy efficiency class
F
Energy efficiency scale
A to G
Height
60 mm
Housing material
Die-cast aluminium
Light colour
Warm White / Neutral White
Luminous flux
1650 lm
Material
Die-cast aluminium, plastic diffuser
Model
TRIXY
MPN
901717.002
Rated lifetime
50000 h
Rated power
9/12/15 W
Weight
0.45 kg
Width
165 mm
Price history over the last 6 months
RZB TRIXY LED Downlight 9-15W 1650lm 3000K/4000K Switchable White On/Off
Current
R1,026
Lowest
R857
Highest
R1,026
Change 24H
+R68   +7%
Week
+R51   +5%
Month
+R169   +20%

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