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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor

Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
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R3,359
+R8 Reward
The Roborock S5 Max is a powerful and intelligent robot vacuum cleaner designed for efficient cleaning on both carpets and hard floors. With its bagless design and large 0.46 L dustbin, it offers convenient maintenance and extended cleaning sessions. The sleek black round body houses advanced naviga... Read More
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Stock 1 Code 2832288 Brand ROBOROCK Model S5E52-00 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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The Roborock S5 Max is a powerful and intelligent robot vacuum cleaner designed for efficient cleaning on both carpets and hard floors. With its bagless design and large 0.46 L dustbin, it offers convenient maintenance and extended cleaning sessions. The sleek black round body houses advanced navigation and powerful suction, making it an ideal choice for modern homes.

Advantages

Equipped with advanced laser navigation, the S5 Max maps your home with precision, ensuring thorough coverage and efficient cleaning paths. Its strong suction power effectively picks up dust, dirt, and pet hair from various floor types. The large dustbin capacity reduces the frequency of emptying, while the bagless system saves on replacement costs. Quiet operation and scheduled cleaning add to its convenience.

Suitable for

  • Homes with both carpets and hard floors
  • Pet owners needing effective hair pickup
  • Busy individuals seeking automated cleaning
  • Tech-savvy users wanting smart home integration

Key specifications

  • Brand: Roborock
  • Model: S5 Max
  • MPN: S5E52-00
  • EAN: 6970995781939
  • Product colour: Black
  • Dustbin capacity: 0.46 L
  • Bagless: Yes
  • Suitable for: Carpet, Hard floor
  • Shape: Round

Recommendations

For optimal performance, empty the dustbin after each cleaning cycle and clean the filter regularly. Use the Roborock app to set schedules, adjust suction power, and view cleaning maps. Compatible with voice assistants for hands-free control.

Key Highlights
  • Bagless 0.46 L Black
  • Wet mopping Programming function
  • Automatic base station return
  • Lithium-Ion (Li-Ion) 5200 mAh Runtime: 180 min
Specifications
Brand
Roborock
Category
Robot Vacuum Cleaners
EAN
6970995781939
Model
S5 Max
MPN
S5E52-00
Product colour
Black

Leaflet

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Price history over the last 6 months
Roborock S5 Max Robot Vacuum - Bagless - Black - Round - 0.46 L - Carpet - Hard Floor
Current
R3,359
Lowest
R2,323
Highest
R3,359
Change 24H
+R1,012   +43%
Week
+R1,012   +43%
Month
+R1,012   +43%

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