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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Ricoh M C320FW A4 Colour Laser Multifunction Printer with Fax, Wi-Fi, Duplex, ADF

Ricoh M C320FW A4 Colour Laser Multifunction Printer with Fax, Wi-Fi, Duplex, ADF
Ricoh M C320FW A4 Colour Laser Multifunction Printer with Fax, Wi-Fi, Duplex, ADF
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R23,382
Produce up to 25 pages per minute in both black and colour with the Ricoh M C320FW, a compact A4 colour laser MFP that combines print, copy, scan, and fax in one efficient unit. With automatic duplexing and a 50-sheet automatic document feeder, this printer streamlines everyday office workflows.Over... Read More
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Stock Out Of StockNo Stock Code 3006827 Brand RICOH Model 423632 Warranty 2 Years

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Produce up to 25 pages per minute in both black and colour with the Ricoh M C320FW, a compact A4 colour laser MFP that combines print, copy, scan, and fax in one efficient unit. With automatic duplexing and a 50-sheet automatic document feeder, this printer streamlines everyday office workflows.

Overview

The Ricoh M C320FW is engineered for small workgroups that need reliable, high-quality colour output without compromising on speed or connectivity. Its 4.3-inch colour touch panel makes navigation intuitive, while mobile printing support via Apple AirPrint, Mopria, and Ricoh Smart Device Connector ensures flexibility from smartphones and tablets.

What stands out

  • Fast first page out: 9.4 seconds mono, 9.8 seconds colour
  • Automatic duplex printing saves paper and time
  • Robust 50-sheet ADF for efficient multi-page scanning and copying
  • Versatile connectivity: USB, Gigabit Ethernet, Wi-Fi, and Wi-Fi Direct
  • High monthly duty cycle of up to 65,000 pages

Technical details

  • Print technology: Laser, colour
  • Print resolution: up to 2400 x 600 dpi equivalent
  • Standard paper input: 250 sheets + 1-sheet bypass
  • Maximum paper size: A4
  • Scan resolution: up to 1200 x 1200 dpi optical
  • Processor: 800 MHz, Memory: 512 MB
  • Display: 4.3-inch colour touch panel
  • Recommended monthly volume: 750 - 2,500 pages

Our verdict

The Ricoh M C320FW delivers a compelling mix of speed, colour quality, and connectivity for busy small offices, making it a dependable choice for everyday printing and scanning tasks.

Specifications
AC input frequency
50/60 Hz
AC input voltage
220 - 240 V
Brand
Ricoh
Built-in display
Yes
Category
Multifunction Printer
Control type
Touch
Duplex printing
Yes
Duplex printing mode
Automatic
EAN
4961311980183
Harmonized System (HS) code
8443.31.00
Internal memory
512 MB
Mac operating systems supported
macOS 10.12 or later
Maximum resolution
2400 x 600 dpi
Model
M C320FW
MPN
423632
Operating relative humidity (H-H)
20% - 80% RH
Operating temperature (T-T)
10 - 32.5 °C
Print speed (black, normal quality, A4/US Letter)
25 ppm
Print speed (colour, normal quality, A4/US Letter)
25 ppm
Print technology
Laser
Printing colours
Colour
Storage temperature (T-T)
-20 - 60 °C
Time to first page (black, normal)
9.4 s
Warm-up time
20 s
Weight
27.1 kg
Windows operating systems supported
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2
Price history is not available yet
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