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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White

R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
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R1,866
+R6 Reward
The R-Go Tools Split Break RGOSBUKWLWH is a wireless keyboard with a UK layout in white.SpecificationsBrand: R-Go ToolsModel: Split Break RGOSBUKWLWHType: wireless keyboardLayout: UKColour: White... Read More
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Stock 17 Code 771562 Brand R-GO TOOLS Model RGOSBUKWLWH Warranty 2 Years

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Estimated delivery Friday, October 16
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The R-Go Tools Split Break RGOSBUKWLWH is a wireless keyboard with a UK layout in white.

Specifications

  • Brand: R-Go Tools
  • Model: Split Break RGOSBUKWLWH
  • Type: wireless keyboard
  • Layout: UK
  • Colour: White
Key Highlights
  • Ergonomisch gesplitst typen: Dit gesplitste toetsenbord bestaat uit 2 losse delen. Zo kun je altijd typen met rechte polsen en afknelling van pezen en bloedvaten voorkomen. De R-Go Split is met een magneet te veranderen in een compact toetsenbord
  • Met pauzesoftware: Voorkom klachten door regelmatig te pauzeren. Dit toetsenbord heeft gepatenteerde pauzesoftware en geeft met LED kleuren aan wanneer het tijd is om te pauzeren. De Break software heeft in 2021 de Benelux Office Award gewonnen
  • Dun toetsenbord & Lichte toetsaanslag: Het toetsenbord is dun, zodat bloedvaten en pezen niet worden afgekneld. Het speciale schaarmechanisme in de toetsen zorgt voor een lichte toetsaanslag voor meer typecomfort. Je kunt de Split makkelijk meenemen
  • Compatibel: Sluit dit multi-device toetsenbord eenvoudig aan via Bluetooth 5.0 verbinding. Switch eenvoudig tussen 3 apparaten. Oplaadbaar met USB C (met USB A converter) en werkt met PC/desktop/laptop en Windows/Mac
  • Gemaakt met respect voor het milieu: De toetsenborden van R-Go Tools zijn gemaakt van gerecycled plastic en aluminium en worden geleverd in plasticvrije verpakking
  • Office
  • Bluetooth Scissor key switch
  • QWERTY UK English
  • Mini
  • White
  • 1 pc(s)
Specifications
Adapters included
USB
Backlight
No
Battery capacity
500 mAh
Battery life (max)
140 h
Battery recharge time
2 h
Bluetooth version
5.0
Cable length
1.02 m
Cables included
USB Type-C
Connectivity technology
Wireless
Country of origin
China
Depth
300 mm
Ergonomic design
Yes
Frequency band
2.4 GHz
Harmonized System (HS) code
84716060
Height
12 mm
Hot keys
Yes
Keyboard battery type
Built-in battery
Keyboard dimensions (WxDxH)
141 x 300 x 12 mm
Keyboard form factor
Mini
Keyboard key switch
Scissor key switch
Keyboard language
UK English
Keyboard layout
QWERTY
Keyboard weight
350 g
LED indicators
Yes
Linux operating systems supported
Yes
Mac operating systems supported
Yes
Made with recycled materials
Yes
Master (outer) case height
180.3 mm
Master (outer) case length
551.2 mm
Master (outer) case width
330.2 mm
Material
Aluminium, Plastic
Mobile operating systems supported
Android
Mouse included
No
Multimedia keys
Yes
Number of products included
1 pc(s)
Numeric keypad
No
On/off switch
Yes
Package depth
320 mm
Package height
25.4 mm
Package weight
550 g
Package width
162.6 mm
Plug and Play
Yes
Pointing device
No
Power source type
Battery, USB
Product colour
White
Products per master (outer) case
20 pc(s)
Receiver included
No
Recommended usage
Office
Recycled materials used for making
Recycled plastic
Surface coloration
Monochromatic
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
2
USB connector type
USB Type-C
USB hub
Yes
Weight
350 g
Width
141 mm
Windows operating systems supported
Yes
Wireless range
10 m

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Price history over the last 6 months
R-Go Tools Split Break RGOSBUKWLWH Wireless Keyboard, UK layout, White
Current
R1,866
Lowest
R1,619
Highest
R2,024
Change 24H
+R56   +3%
Week
+R68   +4%
Month
+R77   +4%

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