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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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PTZOptics Spare PTZ Universal Power Supply (PT-PSB-U)

PTZOptics Spare PTZ Universal Power Supply (PT-PSB-U)
PTZOptics Spare PTZ Universal Power Supply (PT-PSB-U)
0 reviews • Write a review
R1,212
+R4 Reward
The PTZOptics Spare PTZ Universal Power Supply (PT-PSB-U) is a high-quality AC to DC power adapter designed to provide reliable power for PTZOptics PTZ cameras. This spare power supply ensures your camera stays operational with consistent 12V DC output, making it an essential accessory for any PTZOp... Read More
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Stock 3 Code 2868071 Brand PTZOPTICS Model PT-PSB-U Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The PTZOptics Spare PTZ Universal Power Supply (PT-PSB-U) is a high-quality AC to DC power adapter designed to provide reliable power for PTZOptics PTZ cameras. This spare power supply ensures your camera stays operational with consistent 12V DC output, making it an essential accessory for any PTZOptics camera setup.

Advantages

This universal power supply offers versatile compatibility with multiple PTZOptics camera models, including the 12X, 20X, 30X, NDI Series, G2, and G3. It features built-in protection against over-voltage, over-current, and short-circuits, ensuring safe and stable operation. The included DC cable length of approximately 6 ft (1.8m) and AC cable length of approximately 4 ft (1.2m) provide flexibility in placement.

Suitable for

  • PTZOptics PTZ Cameras (12X, 20X, 30X, NDI Series, G2, G3)
  • Spare or replacement power supply for existing PTZOptics setups
  • Professional video production, live streaming, and broadcast environments

Key specifications

  • Product Type: AC to DC Power Adapter
  • Input Voltage: 100-240V AC, 50/60 Hz
  • Output Voltage: 12V DC, 2A, 24W
  • DC Connector: Barrel Plug, 5.5mm OD x 2.1mm ID, Center Positive
  • AC Plug: NEMA 1-15P (Type A) for US/Canada
  • Color: Black
  • Certifications: CE, FCC, RoHS

Recommendations

For optimal performance, use only with PTZOptics PTZ cameras. Ensure the DC connector polarity matches your device (center positive). This power supply is intended for indoor use only.

Specifications
Brand
PTZOptics
Cable length
1.8m
Category
Power Supply
Compliance certificates
CE, FCC, RoHS
Connector 1
NEMA 1-15P
Connector 1 gender
Male
Connector 2
DC Barrel
Connector 2 gender
Male
EAN
840170500579
Input current
2A
Input voltage
100-240V AC
Model
PT-PSB-U
MPN
PT-PSB-U
Power supported (max)
24W
Product colour
Black
Weight
1 kg
Price history over the last 6 months
PTZOptics Spare PTZ Universal Power Supply (PT-PSB-U)
Current
R1,212
Lowest
R1,188
Highest
R1,227
Change 24H
+R11   +1%
Week
+R24   +2%
Month
+R20   +2%

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