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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)

StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
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R1,228
+R3 Reward
Anti Static Desk Mat | 23.6x47.2in | Large Anti ESD MatThe desktop anti-static mat helps you protect your valuable equipment from the dangers of static electricity which can permanently damage components and render them unusable. This mat covers an area of 23.5 x 47.2 in (60 x 120 cm), ideal for man... Read More
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Stock 14 Code 878484 Brand StarTech Model LG-ANTI-STATIC-MAT Warranty 2 Years

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Estimated delivery Wednesday, October 7
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Anti Static Desk Mat | 23.6x47.2in | Large Anti ESD Mat

The desktop anti-static mat helps you protect your valuable equipment from the dangers of static electricity which can permanently damage components and render them unusable. This mat covers an area of 23.5 x 47.2 in (60 x 120 cm), ideal for manufacturing or repair facilities where electronic parts are in use. It can also be utilized in data centers, or in other any locations that requires ESD protection.

Excellent Construction Quality

The anti-static mat complies with the ANSI / ESD S 4.1 surface resistance standard. The mat is composed of two PVC layers with a total thickness of 0.08 in (2 mm). The bottom black layer is textured for surface adhesion. The mat includes a coiled grounding cable which is long enough (6.6 ft / 2 m) to reach the most common grounding points.

Easy to Deploy and Store

The mat is made with a flexible PVC material that allows it to be easily rolled into a tube and used as a portable work surface or for minimalist storage. A convenient snap-on clip enables the grounding wire to be attached or removed with ease. You can easily clean the mat's with an anti-static mat cleaner to keep the ESD performance and protect the work surface.

The LG-ANTI-STATIC-MAT is backed for 2-years by StarTech.com, including free lifetime 24/5 multi-lingual technical assistance.

The StarTech.com Advantage

StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm). Product colour: Beige, Top material: Polyvinyl chloride (PVC), Bottom material: Polyvinyl chloride (PVC). Products per master (outer) case: 15 pc(s), Master (outer) case length: 290 mm, Master (outer) case width: 490 mm. Ground wire length: 2 mm. Thickness: 2 mm, Width: 1200 mm, Depth: 600 mm

Key Highlights
  • PROTECT YOUR ELECTRONICS: This ESD mat helps prevent damage to electronic circuits and other electronic devices from an electrostatic discharge. The ESD table mat covers a large area of 23.6x47.2in (60x120cm) and includes a 6.6ft (2m) long grounding wire
  • THOROUGHLY TESTED: The electrical grounding mat complies with the ANSI/ESD S4.1 surface resistance standard. The mat is made of 2 layers of PVC each 0.04in (1mm) thick. The bottom (black surface) is textured for better adhesion onto your desk or table
  • EASY TO USE AND STORE: The flexible material of the anti static mat allows it to be easily rolled into a tube and used as a portable worksurface or for minimalist storage. The grounding wire features a snap-on clip for quick deployment
  • APPLICATIONS: The mat helps prevent static electricity generation by removing a charge from a conductive device. Areas of application: computer repair/assembly, manufacturing, server rooms, laboratories, or other areas that need ESD protection
  • THE IT PRO'S CHOICE: Designed and built for IT Professionals, this anti static work mat is backed for 2-years, including free lifetime 24/5 multi-lingual technical assistance
Specifications
Bottom material
Polyvinyl chloride (PVC)
Depth
600 mm
Ground wire length
2 mm
Grounding wire
Yes
Master (outer) case height
650 mm
Master (outer) case length
290 mm
Master (outer) case width
490 mm
Operating relative humidity (H-H)
55 - 70%
Operating temperature (T-T)
20 - 45 °C
Package depth
90 mm
Package height
90 mm
Package weight
900 g
Package width
615 mm
Product colour
Beige
Products per master (outer) case
15 pc(s)
Purpose
Table
Quantity per pack
1 pc(s)
Quick start guide
Yes
Storage temperature (T-T)
-6 - 65 °C
Thickness
2 mm
Top material
Polyvinyl chloride (PVC)
Weight
1 kg
Width
1200 mm

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Price history over the last 6 months
StarTech.com Anti Static Mat, ESD Mat for Electronics Repair, Anti Static Table/Desk Mat w/Detachable Grounding Wire, ANSI/ESD S 4.1, Flexible Thermoplastic Work Pad/Mat, 23x47 in (60x120cm)
Current
R1,228
Lowest
R1,007
Highest
R1,328
Change 24H
+R181   +17%
Week
+R190   +18%
Month
+R133   +12%

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