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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition Copilot+ PC Intel Core Ultra 7 258V Laptop 35.6 cm (14 inch) Touchscreen WUXGA 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Black
Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition Copilot+ PC Intel Core Ultra 7 258V Laptop 35.6 cm (14 inch) Touchscreen WUXGA 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Black
Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition Copilot+ PC Intel Core Ultra 7 258V Laptop 35.6 cm (14 inch) Touchscreen WUXGA 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Black
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R47,781
+R195 Reward
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Stock 5 Code 115987 Brand LENOVO Model 21NS00MLGE Warranty 2 Years

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Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition Copilot+ PC, Intel Core Ultra 7, 35.6 cm (14"), 1920 x 1200 pixels, 32 GB, 1 TB, Windows 11 Pro

Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition Copilot+ PC. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 258V. Display diagonal: 35.6 cm (14"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels, Touchscreen. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel Arc Graphics 140V. Operating system installed: Windows 11 Pro. Product colour: Black

Key Highlights
  • Intel Core Ultra 7 258V, 8C (4P + 4LPE)/8T, Max Turbo up to 4.8GHz, 12MB
  • 14" WUXGA (1920x1200) IPS 500nits 100% sRGB 60Hz Low Power Touch
  • 32GB LPDDR5x-8533, MoP Memory
  • 1TB SSD M.2 2280 PCIe 5.0x4 NVMe Opal 2.0
  • Intel Arc Graphics 140V
  • Windows 11 Pro
  • Laptop Clamshell Black
  • Intel Core Ultra 7 258V Processor cores: 8
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 32 GB LPDDR5x-SDRAM 8533 MHz
  • 1 TB SSD
  • Intel Arc Graphics 140V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • 57 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC713
Battery capacity
57 Wh
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Bundled software
Intel Connectivity Performance Suite
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Colour gamut
100%
Colour name
Black, Paint
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
214.8 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Ethernet LAN
No
Fingerprint reader
Yes
Form factor
Clamshell
GPU performance up to
64 TOPs
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
8.38 mm
Height (rear)
1.48 cm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory clock speed
8533 MHz
Memory form factor
On-board
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
47 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 140V
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
258V
Processor threads
8
Product colour
Black
Product type
Laptop
RGB colour space
sRGB
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
115 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Type-C charging port
Yes
Weight
986 g
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
312.8 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WWAN
Upgradable

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Price history over the last 6 months
Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition Copilot+ PC Intel Core Ultra 7 258V Laptop 35.6 cm (14 inch) Touchscreen WUXGA 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Black
Current
R47,781
Lowest
R44,944
Highest
R49,231
Change 24H
+R1   +0%
Week
+R51   +0%
Month
-R237   0%

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