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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Poly CCX 400 for Microsoft Teams - VoIP Phone

Poly CCX 400 for Microsoft Teams - VoIP Phone
Poly CCX 400 for Microsoft Teams - VoIP Phone
Poly CCX 400 for Microsoft Teams - VoIP Phone
Poly CCX 400 for Microsoft Teams - VoIP Phone
Poly CCX 400 for Microsoft Teams - VoIP Phone
Poly CCX 400 for Microsoft Teams - VoIP Phone
0 reviews • Write a review
R7,034
+R26 Reward
The Poly CCX 400 is a professional VoIP phone designed for Microsoft Teams and Skype for Business, offering a 5-inch color LCD touchscreen and HD voice quality. This desk phone supports Power over Ethernet (PoE) and is ideal for modern office environments.Advantages• Crystal-clear audio with Poly HD... Read More
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Stock 13 Code 2857319 Brand POLY Model 2200-49700-019 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Poly CCX 400 is a professional VoIP phone designed for Microsoft Teams and Skype for Business, offering a 5-inch color LCD touchscreen and HD voice quality. This desk phone supports Power over Ethernet (PoE) and is ideal for modern office environments.

Advantages

• Crystal-clear audio with Poly HD Voice and Acoustic Fence technology
• Intuitive 5-inch color touchscreen display for easy navigation
• Seamless integration with Microsoft Teams and Skype for Business
• Power over Ethernet (PoE) support reduces cable clutter
• Full-duplex speakerphone for natural conversations

Suitable for

  • Office workers requiring a reliable communication device
  • Businesses using Microsoft Teams or Skype for Business
  • Environments where PoE is available

Key specifications

  • Display: 5-inch color LCD touchscreen, 720 x 1280 pixels
  • Operating System: Android 9 Pie
  • VoIP Protocols: SIP
  • Voice Codecs: G.711, G.729AB, G.722, G.722.1, G.722.1C, iLBC, Opus
  • Ethernet Ports: 2 x Gigabit Ethernet (10/100/1000Base-T)
  • Power over Ethernet (PoE): Yes, IEEE 802.3af Class 3
  • Power Supply: Not included (requires PoE or optional AC adapter)
  • Headset Connectivity: RJ9 port, USB-A port
  • USB Ports: 1 x USB 2.0 Type-A
  • Platform Support: Microsoft Teams, Skype for Business
  • Audio Features: Poly HD Voice, Poly Acoustic Fence, Full-duplex speakerphone
  • Processor: Quad-core ARM Cortex-A53
  • Memory: 2 GB RAM, 16 GB Flash
  • Mounting: Integrated desk stand, wall mountable (optional kit)
  • Security: 802.1X, TLS, SRTP
  • Management: Poly Lens, Microsoft Teams Admin Center
  • Color: Black
  • Hearing Aid Compatible (HAC): Yes
  • Call Features: Call transfer, call waiting, call hold, 3-way conferencing, speed dial, do not disturb

Recommendations

For optimal performance, use with a PoE switch or the optional Poly AC adapter (sold separately). The phone is wall-mountable with an optional kit.

Specifications
Brand
Poly
Category
VoIP Phones
DC-in jack
Yes
Display
LCD
Display diagonal
5"
Display resolution
720 x 1280 pixels
EAN
610807893332
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN interface type
Gigabit Ethernet
Full duplex
Yes
Microphone mute
Yes
Model
CCX 400
MPN
2200-49700-019
Networking standards
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Power over Ethernet (PoE)
Yes
Product colour
Black
Product type
IP Phone
Security algorithms
802.1X, TLS, SRTP
Speed dialling
Yes
Stand included
Yes
Supported network protocols
SIP
Touchscreen
Yes
USB 2.0 ports quantity
1
Volume control
Yes
Wall mountable
Yes
Weight
1.04 kg
Price history over the last 6 months
Poly CCX 400 for Microsoft Teams - VoIP Phone
Current
R7,034
Lowest
R6,814
Highest
R7,034
Change 24H
+R196   +3%
Week
+R145   +2%
Month
+R145   +2%

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