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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Poly Blackwire 3325 - Microsoft Teams - 3300 Series - Wired On-Ear Headset with USB-C & 3.5mm Jack

Poly Blackwire 3325 - Microsoft Teams - 3300 Series - Wired On-Ear Headset with USB-C & 3.5mm Jack
Poly Blackwire 3325 - Microsoft Teams - 3300 Series - Wired On-Ear Headset with USB-C & 3.5mm Jack
0 reviews • Write a review
R1,589
The Poly Blackwire 3325 is a professional wired on-ear headset from the 3300 Series, certified for Microsoft Teams. Designed for office and call center use, it delivers clear audio with a flexible noise-cancelling boom microphone and Poly SoundGuard protection. The headset connects via USB-C or 3.5m... Read More
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Stock Out Of StockNo Stock Code 3098021 Brand POLY Model 214017-01 Warranty 2 Years

Shipping & Returns

The Poly Blackwire 3325 is a professional wired on-ear headset from the 3300 Series, certified for Microsoft Teams. Designed for office and call center use, it delivers clear audio with a flexible noise-cancelling boom microphone and Poly SoundGuard protection. The headset connects via USB-C or 3.5mm jack, making it compatible with PCs, Macs, and mobile devices.

Advantages

Microsoft Teams certified with dedicated in-line controls for volume, mute, and call management. Dynamic EQ ensures natural voice reproduction, while the leatherette ear cushions and metal headband provide comfort during extended use. The flat-folding design makes it easy to store and transport.

Suitable for

  • Office and call center professionals
  • Unified communications users
  • Remote workers needing reliable audio

Key specifications

  • Connectivity: Wired (USB-C, 3.5mm jack)
  • Wearing style: On-ear (stereo)
  • Microphone: Flexible noise-cancelling boom
  • Speaker diameter: 32 mm
  • Frequency response: 20 Hz - 20 kHz (headphone), 100 Hz - 10 kHz (microphone)
  • Cable length: 1.8 m
  • Audio protection: Poly SoundGuard
  • Dynamic EQ: Yes
  • Foldable earcups: Yes (flat-folding)
  • Adjustable headband: Yes
  • Ear cushion material: Leatherette
  • Headband material: Metal

Recommendations

For optimal performance, use with Microsoft Teams on a compatible PC or Mac. Ensure the latest Poly software is installed for firmware updates.

Specifications
Brand
Poly
Cables included
USB-C cable, 3.5mm cable
Category
Headsets
Certification
Microsoft Teams Certified
Control type
In-line buttons
EAN
17229167797
Material
Leatherette, Metal
Model
Blackwire 3325 - Microsoft Teams - 3300 Series
MPN
214017-01
Noise reduction
Yes
Packaging content
Headset, USB-C cable, 3.5mm cable, quick start guide
Product colour
Black
Product type
Wired On-Ear Headset
Quick start guide
Yes
Sustainability certificates
Not specified
USB connector
USB-C
Volume control
In-line
Weight
0.13 kg
Price history over the last 6 months
Poly Blackwire 3325 - Microsoft Teams - 3300 Series - Wired On-Ear Headset with USB-C & 3.5mm Jack
Current
R1,589
Lowest
R1,568
Highest
R1,619
Change 24H
-R22   -1%
Week
+R20   +1%
Month
—   

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