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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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WiZ String Lights, Smart string light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic

WiZ String Lights, Smart string light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic
WiZ String Lights, Smart string light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic
WiZ String Lights, Smart string light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic
WiZ String Lights, Smart string light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic
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R3,102
+R9 Reward
Light your special moments with multiple coloursFabulous colours make for fabulous occasionsMake your home vibrant with a range of colours that you can adjust to make special moments even more memorable. Use with your existing Wi-Fi to control with the WiZ app or your voice. WiZ String Lights. Type... Read More
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Stock 100 Code 2262551 Brand PHILIPS Model 8719514554450 Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Light your special moments with multiple colours
Fabulous colours make for fabulous occasions
Make your home vibrant with a range of colours that you can adjust to make special moments even more memorable. Use with your existing Wi-Fi to control with the WiZ app or your voice.

WiZ String Lights. Type: Smart string light, Interface: Wi-Fi/Bluetooth, Product colour: Black. Mobile operating systems supported: Android, iOS. Energy consumption per 1000 hours: 12 kWh, Input voltage: 220-240 V, AC input frequency: 50 - 60 Hz. Width: 45 mm, Depth: 14800 mm, Height: 200 mm. Package type: Box, Package width: 394 mm, Package depth: 127 mm

Key Highlights
  • Instant set-up
  • Control with any Matter smart home platform
  • Outdoor light automation
  • Customise light scenes
  • Millions of colours and dynamic light modes
  • Low-voltage technology
  • One light string, different colours
  • Outdoor ready
  • Smart string light LED 12 W Non-changeable bulb(s)
  • Multi
  • 2700 K 10 lm 5000 K
  • Wi-Fi/Bluetooth
  • Plastic
  • Black
Specifications
12NC Logistic code(s)
929003213201
AC adapter included
Yes
AC input frequency
50 - 60 Hz
AC input voltage
220-240 V
Adjustable spot head
No
Average life (2.7h/day)
15 year(s)
Bulb current
200 mA
Bulb lifetime
15000 h
Bulb lifetime (@ 2.7 hrs/day)
15 year(s)
Bulb power
12 W
Bulb shape
Luster bulb
Bulb technology
LED
Bulb type
LED
Bulb(s) included
Yes
Color Rendering Index (CRI)
80
Colour consistency (SDCM)
7
Colour temperature (max)
5000 K
Colour temperature (min)
2700 K
Depth
14800 mm
Dimmable
Yes
Dimmable with remote control
Yes
EAN/UPC/GTIN (packaging)
8719514554450
Effects
Yes
Energy consumption per 1000 hours
12 kWh
Fitting/cap type
Non-changeable bulb(s)
Fixture dimmable
Yes
Height
200 mm
Housing material
Plastic
Input voltage
220-240 V
Interface
Wi-Fi/Bluetooth
International Protection (IP) code
IP44, IP65
Length
148 mm
Light colour
Multi
Light source replaceable
Yes
Lumen maintenance factor
70%
Luminous efficacy
10 lm/W
Luminous flux
10 lm
Material
Plastic
Mobile operating systems supported
Android, iOS
Net weight
2.15 kg
Number of accessories (max)
9999
Number of bulbs
12 bulb(s)
Number of LEDs
12
Number of switch cycles
50000
On/off switch
Yes
On/off switch location
Wire
Package depth
127 mm
Package gross weight
2.54 kg
Package height
330 mm
Package net weight
2.14 kg
Package type
Box
Package weight
2.54 kg
Package width
394 mm
Placement supported
Outdoor
Power factor
0.5
PowerLED integrated
Yes
Product colour
Black
Protection class
II
Quantity per pack
1 pc(s)
Rated lifetime
15000 h
Remote control included
No
Replacement bulb power (max)
12 W
Suitable for outdoor use
Yes
Suitable location
Balcony, Garden
Total luminous flux
120 lm
Type
Smart string light
Warm-up time to 60% light
2 s
Warranty period
2 year(s)
Weight
2.15 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 4 (802.11n), 802.11b, 802.11g
Width
45 mm
Works with Amazon Alexa
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

Leaflet

Open Leaflet
Price history over the last 6 months
WiZ String Lights, Smart string light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic
Current
R3,102
Lowest
R2,501
Highest
R3,207
Change 24H
+R569   +22%
Week
+R595   +24%
Month
+R586   +23%

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