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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless

Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
R5,508
The Philips PowerPro Expert is engineered for superior cleaning with powerful suction power. PowerCyclone 8 technology and our TriActive+ nozzle deliver top results on any floor. Philips PowerPro Expert FC9745/09. Maximum input power: 900 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container... Read More
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Stock Out Of StockNo Stock Code 2378064 Brand PHILIPS Model FC9745/09 Warranty 2 Years

Shipping & Returns

The Philips PowerPro Expert is engineered for superior cleaning with powerful suction power. PowerCyclone 8 technology and our TriActive+ nozzle deliver top results on any floor.

Philips PowerPro Expert FC9745/09. Maximum input power: 900 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Bagless, Dust capacity: 2 L. Vacuum air filtering: HEPA, Dirt separating method: Cyclonic, Noise level: 75 dB. Product colour: Blue

Key Highlights
  • Cylinder vacuum 2 L 900 W Blue
  • Dry Bagless
  • HEPA Cyclonic 75 dB
  • Operating radius: 10 m
  • Cord storage Carrying handle(s)
Specifications
AC input frequency
50-60 Hz
AC input voltage
220-230 V
Additional nozzle
Carpet Clean nozzle, Hard floor nozzle, SuperTurbo brush
Airflow
41 l/s
Annual energy consumption
22 kWh
Automatic cord rewinder
Yes
Cable length
7 m
Carrying handle(s)
Yes
Cleaning surfaces
Carpet, Hard floor
Cleaning type
Dry
Cord length
7 m
Cord storage
Yes
Country of origin
China
Crevice tool
Yes
Dangerous goods
No
Depth
451 mm
Dirt separating method
Cyclonic
Dust capacity
2 L
Dust container type
Bagless
Efficiency
99.99%
Filter model
FC8003/01
Flexible hose
Yes
Handles quantity
2
Height
292 mm
HEPA class
HEPA 13
Hose material
Plastic
Housing material
Plastic
Input power (IEC)
899 W
Maximum input power
900 W
Maximum power
900 W
Motor protection filter
Yes
Noise level
75 dB
On/off switch
Yes
Operating radius
10 m
Package depth
350 mm
Package height
340 mm
Package weight
10.9 kg
Package width
545 mm
Park/storage assist
Yes
Power consumption (standby)
0.5 W
Product colour
Blue
Proper use
Home
Removable filter
Yes
Rotary wheel
Yes
Special nozzle
TriActive+ nozzle
Storage compartment
Yes
Tube coupling
ActiveLock
Tube material
Metal
Tube parts quantity
2
Tube type
Telescopic
Type
Cylinder vacuum
User manual recycled paper
Yes
Vacuum air filtering
HEPA
Vacuum brushes included
Mini brush, Hard floor brush
Warranty period
2 year(s)
Washable filter
Yes
Weight
5.5 kg
Wheels material
Rubber
Width
292 mm

Leaflet

Open Leaflet

Manual

Open Manual
Price history over the last 6 months
Philips PowerPro Expert FC9745/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Current
R5,508
Lowest
R3,496
Highest
R7,445
Change 24H
+R1,986   +56%
Week
+R411   +8%
Month
+R411   +8%

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