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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60

Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
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R1,952
+R6 Reward
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60 Philips Hue White Starter kit: 2 E27 smart bulbs (1100). Type: Smart lighting kit, Interface: Bluetooth/Zigbee, Product colour: White. Energy efficiency class: F, Power consumption (s... Read More
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Stock 2 Code 977625 Brand PHILIPS Model 8719514289116 Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60

Philips Hue White Starter kit: 2 E27 smart bulbs (1100). Type: Smart lighting kit, Interface: Bluetooth/Zigbee, Product colour: White. Energy efficiency class: F, Power consumption (standby): 0.5 W, Power consumption (max): 9.5 W. Height: 110 mm, Weight: 73 g, Diameter: 6.1 cm. Package width: 176 mm, Package depth: 146 mm, Package height: 140 mm. Quantity per pack: 3 pc(s), Cables included: LAN (RJ-45), Number of hue bulb(s) included: 2 bulb(s)

Key Highlights
  • Control lights away from home
  • Come home with light
  • Make it look like you're home
  • Control with your voice
  • Smart lighting kit LED 10 W E27
  • Soft white
  • 2700 K 1100 lm 2700 K
  • Bluetooth/Zigbee
  • White
Specifications
12NC Logistic code(s)
929002469201
AC adapter frequency (hue bridge)
50/60 Hz
AC adapter included
Yes
AC adapter input voltage (hue bridge)
100-240 V
AC input voltage
220-240 V
Bridge
1
Bulb diameter
6.1 cm
Bulb height
11 cm
Bulb lifetime
25000 h
Bulb power
10 W
Bulb size
A60
Bulb technology
LED
Bulb type
LED
Bulb voltage
LED
Cables included
LAN (RJ-45)
Color Rendering Index (CRI)
80
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Diameter
6.1 cm
Dimmable with Hue app & switch
Yes
EAN/UPC/GTIN (packaging)
8719514289116
Effects
Yes
Energy efficiency class
F
Ethernet cable
Yes
Fitting/cap type
E27
Frequency range (hue bridge)
2400 - 2483.5 MHz
Height
110 mm
HomeKit compatibility
Yes
Hue bridge
Yes
Hue bridge diameter
8.8 cm
Hue bridge height
2.6 cm
Hue bridge mounting type
Desktop/Wall
Hue bulb(s) included
Yes
Input voltage
220-240 V
Instant full light
Yes
Interface
Bluetooth/Zigbee
International Protection (IP) code
IP20
Light colour
Soft white
Light output
Soft white light
Luminous flux
1100 lm
Number of accessories (max)
12
Number of bulbs per hue bridge (max)
50 bulb(s)
Number of hue bulb(s) included
2 bulb(s)
Number of switch cycles
50000
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
-10 - 45 °C
Package depth
146 mm
Package gross weight
760 g
Package height
140 mm
Package net weight
410 g
Package weight
760 g
Package width
176 mm
Philips Hue app supported
Yes
Power consumption (hue bridge)
250 mA
Power consumption (max)
9.5 mA
Power consumption (standby)
0.5 W
Power factor
0.5
Product colour
White
Quantity per pack
3 pc(s)
Rated lifetime
25000 h
Software upgrade note
When connected to Hue Bridge
Software upgradeable
Yes
Type
Smart lighting kit
Warranty period
2 year(s)
Weight
73 g
Wi-Fi
No
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with Microsoft Cortana
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Philips Hue White Starter kit: 2 E27 smart bulbs (1100), Smart lighting kit, Bluetooth/Zigbee, White, LED, E27, A60
Current
R1,952
Lowest
R1,327
Highest
R1,952
Change 24H
+R141   +8%
Week
+R594   +44%
Month
+R594   +44%

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