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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27

Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
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R2,706
+R8 Reward
Automate your lightsfor easy control and comfortNow expand Hue to your outdoors. The Lucca pedestal can be connected to your existing Hue bridge to get all the features, like away-from-home control, geofencing and scheduling. Hue bridge not included. Philips Hue White Lucca Outdoor pedestal. Type: ... Read More
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Stock 1 Code 303331 Brand Philips Hue Model 17402/93/P0 Warranty 2 Years

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Estimated delivery Friday, October 16
You will be kept updated through our detailed tracking system
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Automate your lights
for easy control and comfort
Now expand Hue to your outdoors. The Lucca pedestal can be connected to your existing Hue bridge to get all the features, like away-from-home control, geofencing and scheduling. Hue bridge not included.

Philips Hue White Lucca Outdoor pedestal. Type: Smart pedestal/post lighting, Interface: Bluetooth/Zigbee, Product colour: Anthracite. Energy efficiency class: G, Power source type: AC, Input voltage: 220-240 V. Width: 142 mm, Depth: 142 mm, Height: 400 mm. Package width: 1650 mm, Package depth: 1650 mm, Package height: 4480 mm. Compatible bulb energy efficiency classes (old): A, A+, A++, B, C, D, E, Included bulb energy efficiency class (old): A+

Key Highlights
  • Weather-proof (IP44)
  • High-quality
  • Requires a Philips Hue bridge
  • Welcome you home
  • Smart control, home and away
  • Set timers for convenience
  • Installation-free dimming
  • Control it your way
  • Smart pedestal/post lighting LED 9 W E27
  • Warm white
  • 2700 K 806 lm 2700 K
  • Bluetooth/Zigbee
  • Aluminium
  • Anthracite
Specifications
12NC Logistic code(s)
915005561301
AC input frequency
50-60 Hz
AC input voltage
220 V
Bulb lifetime
25000 h
Bulb power
9 W
Bulb technology
Y
Bulb type
LED
Bulb voltage
230 V
Bulb(s) included
Yes
Color Rendering Index (CRI)
80
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Compatible bulb energy efficiency classes
D, E, F, G
Compatible bulb energy efficiency classes (old)
A, A+, A++, B, C, D, E
Depth
142 mm
Dimmable
Yes
Dimmable with Hue app & switch
Yes
EAN/UPC/GTIN (packaging)
8718696166055
Effects
Yes
Energy efficiency class
G
Equivalent bulb power
60 W
Eye comfort
No
Fitting/cap type
E27
Fixture dimmable
Yes
Height
400 mm
Housing material
Aluminium
Included bulb energy efficiency class (old)
A+
Input voltage
220-240 V
Interface
Bluetooth/Zigbee
International Protection (IP) code
IP44
Length
142 mm
Light colour
Warm white
Light source replaceable
Yes
Lighting style
Modern
Luminous flux
806 lm
Material
Aluminium
Motion sensor
No
Net weight
1.38 kg
Number of accessories (max)
12
Number of bulbs
1 bulb(s)
Number of LEDs
1
Package depth
1650 mm
Package gross weight
1.68 kg
Package height
4480 mm
Package length
16.5 cm
Package net weight
1.38 kg
Package weight
1.68 kg
Package width
1650 mm
Philips Hue app supported
Yes
Power source type
AC
PowerLED integrated
No
Product colour
Anthracite
Protection class
II
Rated lifetime
25000 h
Replacement bulb power (max)
9 W
SAP EAN gross weight per piece
1680 g
SAP EAN/UPC per piece
8718696166055
SAP height per piece
448,000 cm
SAP length per piece
165,000 cm
SAP width per piece
165,000 cm
Suitable location
Garden, Patio
Total luminous flux (hidden)
806 lm
Type
Smart pedestal/post lighting
Voltage
230  V
Weatherproof
No
Weight
1.38 kg
Wi-Fi
No
Width
142 mm
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Philips Hue White Lucca Outdoor pedestal, Smart pedestal/post lighting, Bluetooth/Zigbee, Anthracite, LED, Aluminium, E27
Current
R2,706
Lowest
R2,251
Highest
R2,706
Change 24H
+R430   +19%
Week
+R444   +20%
Month
+R444   +20%

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