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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Philips Hue White and colour ambience Surimu Round Panel, Smart ceiling light, Bluetooth/Zigbee, White, LED, Non-changeable bulb(s), Multi

Philips Hue White and colour ambience Surimu Round Panel, Smart ceiling light, Bluetooth/Zigbee, White, LED, Non-changeable bulb(s), Multi
Philips Hue White and colour ambience Surimu Round Panel, Smart ceiling light, Bluetooth/Zigbee, White, LED, Non-changeable bulb(s), Multi
Philips Hue White and colour ambience Surimu Round Panel, Smart ceiling light, Bluetooth/Zigbee, White, LED, Non-changeable bulb(s), Multi
Philips Hue White and colour ambience Surimu Round Panel, Smart ceiling light, Bluetooth/Zigbee, White, LED, Non-changeable bulb(s), Multi
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R4,997
+R16 Reward
Easy smart lightingThe Surimu ceiling panel features a soft, diffused glow of colourful light. Perfect for living rooms and bedrooms, the Surimu ceiling panel is easy to install and sits flush with the ceiling, filling the room with colour. Philips Hue White and colour ambience Surimu Round Panel. ... Read More
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Stock 1 Code 131739 Brand Philips Hue Model 8720169159198 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Easy smart lighting
The Surimu ceiling panel features a soft, diffused glow of colourful light. Perfect for living rooms and bedrooms, the Surimu ceiling panel is easy to install and sits flush with the ceiling, filling the room with colour.

Philips Hue White and colour ambience Surimu Round Panel. Type: Smart ceiling light, Interface: Bluetooth/Zigbee, Product colour: White. Power source type: AC, Input voltage: 220-240 V, Bulb voltage: LED. Width: 395 mm, Depth: 395 mm, Height: 470 mm. Package type: Box, Package width: 1040 mm, Package depth: 4540 mm. Quantity per pack: 1 pc(s)

Key Highlights
  • Control up to 10 lights with the Bluetooth app
  • Control lights with your voice*
  • Create a personalised experience with colourful smart light
  • Set the right mood with warm to cool white light
  • Get the perfect light recipes for your daily activities
  • Unlock the full suite of smart lighting features with the Bridge
  • Smart ceiling light LED Non-changeable bulb(s)
  • Colour changing Multi
  • 2000 K 6500 K
  • Bluetooth/Zigbee
  • White
Specifications
12NC Logistic code(s)
929003598101
AC input frequency
50 - 60 Hz
AC input voltage
220 - 240 V
Adjustable height
No
Adjustable spot head
No
Batteries included
No
Bulb lifetime
25000 h
Bulb technology
LED
Bulb type
LED
Bulb voltage
LED
Centerpiece included
Yes
Color Rendering Index (CRI)
80
Colour changing
Yes
Colour temperature (max)
6500 K
Colour temperature (min)
2000 K
Depth
395 mm
Dimmable with Hue app & switch
Yes
Dimmable with remote control
Yes
EAN/UPC/GTIN (packaging)
8720169159198
Effects
Yes
Fitting/cap type
Non-changeable bulb(s)
Height
470 mm
Height adjustment
No
Input voltage
220-240 V
Interface
Bluetooth/Zigbee
International Protection (IP) code
IP20
LED module warranty
5 year(s)
Length
395 mm
Light colour
Multi
Material
Synthetic
Net weight
1.88 kg
Number of accessories (max)
12
Number of bulbs
0 bulb(s)
Number of LEDs
0
Package depth
4540 mm
Package gross weight
3.58 kg
Package height
4530 mm
Package net weight
2.2 kg
Package type
Box
Package weight
3.58 kg
Package width
1040 mm
Philips Hue app supported
Yes
Placement
Ceiling
Power source type
AC
PowerLED integrated
Yes
Product colour
White
Protection class
I
Quantity per pack
1 pc(s)
Rated lifetime
25000 h
Suitable location
Bedroom, Living room
Type
Smart ceiling light
Weight
1.88 kg
Wi-Fi
No
Width
395 mm
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Philips Hue White and colour ambience Surimu Round Panel, Smart ceiling light, Bluetooth/Zigbee, White, LED, Non-changeable bulb(s), Multi
Current
R4,997
Lowest
R4,300
Highest
R5,542
Change 24H
+R697   +16%
Week
+R121   +2%
Month
+R121   +2%

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